California Detailed Goods and Services List

Merchandise and Service List for California

Pursuant to CA Bus. & Prof. Code §7685, below is a detailed list of the Goods and Services we offer both at Pre need and At Need Cremation.

Jump to At Need Services List

Pre-Need Cremation Services List

(Including Transportation and Relocation Plan)

FOR MORE INFORMATION ON FUNERAL, CEMETERY AND CREMATION MATTERS CONTACT:
DEPARTMENT OF CONSUMER AFFAIRS
1625 North Market Blvd., Suite S-208, Sacramento, CA 95834
(916) 574-7870

The goods and services shown below are those we can provide to our customers. You may choose only the items you desire. However, any funeral arrangements you select will include a charge for our basic service and overhead. If legal or other requirements mean you must buy any items you did not specifically ask for, we will explain the reason in writing on the statement we provide describing the funeral goods and services you selected.

THE STANDARD NEPTUNE PLAN

The Neptune Plan includes the Neptune Preneed Direct Cremation Package (preneed) and the Neptune Memento Package (retail).

NEPTUNE PRENEED DIRECT CREMATION PACKAGE

This package is sold on a preneed basis.

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within Seller’s Service Area (Los Angeles, Ventura, San Luis Obispo and Santa Barbara counties) to refrigerated holding facility and to crematory facility, minimum preparation of the deceased with a positive identification system, filing of death certificate, the actual process of cremation with alternative container, disposition of the cremated remains by common scattering at sea or return to person designated within the Authorization for Cremation and Disposition.

NEPTUNE MEMENTO PACKAGE

This package is sold on a retail basis and is not included on any Preneed Funeral Agreement.

This package includes high-gloss memento chest with latch, Neptune urn, cherry finish photo keepsake, 25 thank you cards and Neptune information book (delivered by express mail or courier service-signature required).

TRANSPORTATION AND RELOCATION PROTECTION PLAN

This plan is only offered at the time of prearrangement.

This plan protects the Beneficiary of the Preneed Funeral Agreement from incurring additional out-of-pocket expenses if death occurs while Beneficiary is traveling anywhere in the world or if Beneficiary relocates within the continental United States. (Please ask for further details.)

Prior to drafting any contract for goods or services, the responsible party or the decedent’s survivor who is handling the funeral arrangements is entitled to receive a copy of any preneed agreement in the possession of the funeral establishment that has been signed and paid for, in full or in part, by or on behalf of the decedent.

ITEMIZED SELECTIONS

The goods and services shown below are those we can provide to our customers. You may choose only the items you desire. However, any funeral arrangements you select will include a charge for our basic service and overhead. If legal or other requirements mean you must buy any items you did not specifically ask for, we will explain the reason in writing on the statement we provide describing the funeral goods and services you selected.

SERVICES (Sold on a preneed basis)

  • *Basic Services of Funeral Director and Staff
    This charge for our basic services and overhead will be added to the total cost of the cremation arrangements you select. This fee is already included in our charges for direct cremations. This charge includes, but is not limited to, availability of staff 24-hours a day, staff and facilities to respond to initial request for services, consultation with responsible party to determine services desired, coordinating service plans with cemetery, crematory and/or other parties involved in final disposition of the deceased, filing of local death certificate, one copy of the death certificate, obtaining local permits with the appropriate department.
  • *Transportation within our Service Area (Los Angeles, Ventura, San Luis Obispo and Santa Barbara counties)
    Transportation outside of our Service Area (per mile, one way)
  • *Use of Licensed Climate Controlled Holding Facility
    Use of Licensed Climate Controlled Holding Facility after 7 days (per day)
    Viewing
  • *Cremation/Crematory Fee with container provided by purchaser
  • *Alternative Container
    Additional Crematory Fee (weight over 300 pounds)
    Use of Facility and Staff for Witnessing Cremation at Crematory (where available)
    Private Formal Scattering of Cremated Remains at Sea (Individual charter where available)
  • *Common scattering of Cremated Remains at Sea
    Delivery of Cremated Remains to Local Cemetery or Residence (30 mile radius)
  • *Packaging and Shipping Cremated Remains via Registered Mail (within the continental United States)
  • *Processing Fee

Direct Cremation

Our charge for a direct cremation (without ceremony) includes the basic services of funeral director and staff, transportation within our Service Area, use of licensed climate controlled holding facility, cremation and processing fee. If you want to arrange a direct cremation, you can use an alternative container. Alternative containers encase the body and can be made of materials like fiberboard or composition materials (with or without an outside covering). The containers we provide are cardboard containers.

  • Without alternative container (container provided by purchaser)
  • With alternative container

MERCHANDISE (Sold on a retail basis. No merchandise is included on any Preneed Funeral Agreement.)

  • *High Gloss Memento Chest with Latch
  • *Neptune Urn
  • *Cherry Finish Photo Keepsake Urn
  • *Thank You Cards (25)
  • *Neptune Information Book
  • Keepsake Urn (miniature)
  • Other Urns

Items marked with an asterisk (*) are included in the Neptune Preneed Direct Cremation Package.

  • MEM (Making Everlasting Memories)
    Includes: Immediate access to an online memorial that captures your life story, pictures, and voice message.
  • Neptune Atlantic Exclusive Package
    Includes: Exclusive and Featured Reef Placement per agreement • Bronze Plaque • Memorial Certificate
  • Neptune Atlantic Premium Package
    Includes: Premium Reef Placement per agreement • Bronze Plaque • Memorial Certificate
  • Neptune Atlantic Standard Package
    Includes: Standard Reef Placement per agreement • Bronze Plaque • Memorial Certificate

At-Need Cremation Services List

FOR MORE INFORMATION ON FUNERAL, CEMETERY AND CREMATION MATTERS CONTACT:
DEPARTMENT OF CONSUMER AFFAIRS
1625 North Market Blvd., Suite S-208, Sacramento, CA 95834
(916) 574-7870

The goods and services shown below are those we can provide to our customers. You may choose only the items you desire. However, any funeral arrangements you select will include a charge for our basic service and overhead. If legal or other requirements mean you must buy any items you did not specifically ask for, we will explain the reason in writing on the statement we provide describing the funeral goods and services you selected.

NEPTUNE PREMIUM CREMATION PACKAGE

(includes merchandise)

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within seller’s service area (Los Angeles, Ventura, San Luis Obispo and Santa Barbara counties) to the climate-controlled holding facility and the crematory facility, minimum preparation of the deceased with a positive identification system, filing of the death certificate, the actual process of cremation with alternative container, a choice of a premium urn, delivery of the cremated remains (within 30 miles of the office), mailing of the cremated remains within 48 contiguous states if necessary, 25 thank you cards, 4 certified copies of the death certificate, and a standard keepsake urn of your choice.

NEPTUNE VALUE CREMATION PACKAGE

(includes merchandise)

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within the local seller’s service area (Los Angeles, Ventura, San Luis Obispo and Santa Barbara counties) to climate-controlled holding facility and to crematory facility, minimum preparation of the deceased with a positive identification system, filing of death certificate, the actual process of cremation with alternative container, a choice of 2 urns: natural finish or biodegradable urn, and 2 certified copies of the death certificate, mailing of the cremated remains within 48 contiguous states if necessary, and a California sea scattering using a biodegradable urn from the choices above.

NEPTUNE SIMPLICITY CREMATION PACKAGE

This package includes the basic services of the funeral director and staff, transfer of the body from the place of death within seller’s service area (Los Angeles, Ventura, San Luis Obispo and Santa Barbara counties) to climate-controlled holding facility and to crematory, minimum preparation of the deceased with a positive identification system, filing of death certificate, the actual process of cremation with alternative container, and a *temporary urn.

Prior to drafting any contract for goods or services, the responsible party or the decedent’s survivor who is handling the funeral arrangements is entitled to receive a copy of any preneed agreement in the possession of the funeral establishment that has been signed and paid for, in full or in part, by or on behalf of the decedent.

*We do not mail temporary urns.

Disclosure: Our packages include required basic services and merchandise. Government and state fees vary and are not included in the packages and are due at the time of arrangement.



ITEMIZED SELECTIONS

The goods and services shown below are those we can provide to our customers. You may choose only the items you desire. However, any funeral arrangements you select will include a charge for our basic service and overhead. If legal or other requirements mean you must buy any items you did not specifically ask for, we will explain the reason in writing on the statement we provide describing the funeral goods and services you selected.

Basic Services of Funeral Director and Staff

This fee for our basic service and overhead will be added to the total cost of the funeral arrangements you select. This fee is already included in our charges for direct cremations. This charge includes, but is not limited to, availability of staff 24-hours a day, staff and facilities to respond to initial request for services, consultation with responsible party to determine services desired, coordinating service plans with cemetery, crematory and/or other parties involved in final disposition of the deceased, and filing of local death certificate. Also included in this charge are overhead expense related to our facility such as insurance, maintenance and utility expenses, secretarial and administrative costs, and equipment and inventory expenses.

  • Transportation within the Service Area (Los Angeles, Ventura, San Luis Obispo and Santa Barbara counties)
  • Transportation outside of our Service Area (per mile, one way)
  • Use of Licensed Climate Controlled Holding Facility
  • Use of Licensed Climate Controlled Holding Facility after 7 days (per day)
  • Use of Facility & Staff for Brief Private Viewing (where available)
  • Cremation/Crematory Fee with container provided by the purchaser
  • Alternative Container
  • Additional Crematory Fee (weight over 300 pounds)
  • Use of Facility & Staff for Witnessing of Cremation at Crematory (where available)
  • Private Formal Scattering of Cremated Remains at Sea (individual charter where available)
  • Common Scattering of Cremated Remains at Sea
  • Delivery of Cremated Remains to Local Cemetery or Residence (30 mile radius)
  • Packaging and Shipping Cremated Remains via Registered Mail (within the continental United States)

Direct Cremation

Our charge for a direct cremation (without ceremony) includes the basic services of funeral director and staff, transportation within our Service Area, use of licensed climate controlled holding facility and cremation. If you want to arrange a direct cremation, you can use an alternative container. Alternative containers encase the body and can be made of materials like fiberboard or composition materials (with or without an outside covering). The containers we provide are cardboard containers.

  • Without alternative container (container provided by purchaser)
  • With alternative container

MERCHANDISE

  • Memorial Package (50 Thank You Cards, 100 Prayer Cards or Memorial Folders, Register Book)
  • Memorial Package – 2nd day delivery
  • Memorial Package – next day delivery
  • Cremation Urns (complete price list will be provided at our office)
  • Keepsake Urn(s) (miniature)
  • Alternative Container Price Range (complete price list will be provided at our office)
  • Register Book
  • Register Book (printed)
  • Memorial Folders or Prayer Cards (per 100)
  • Thank You Cards (per 25)

MeM Package

Includes: Online Obituary with Photo for 1 Year • 3 Audio Messages • 1 Memory Book • 1 DVD

Memory Package

Package 1 Includes: 8x10” Portrait with 3- 5x6” Portrait Cards
Package 2 Includes: 16x20” Portrait with 5- 5x6” Portrait Cards

Neptune Atlantic Exclusive Package

Includes: Exclusive and Featured Reef Placement per agreement • Bronze Plaque • Memorial Certificate

Neptune Atlantic Premium Package

Includes: Premium Reef Placement per agreement • Bronze Plaque • Memorial Certificate

Neptune Atlantic Standard Package

Includes: Standard Reef Placement per agreement • Bronze Plaque • Memorial Certificate

Cash advance items such as permits and death certificates will be charged at cost.
All charges are due and payable in full prior to completion of the cremation.

 

If you desire to receive a General Price List for our California locations, please mail a request to:

Melissa Poole

Neptune Society Corporate Office
1250 S. Pine Island Road, Suite 500
Plantation, FL 33324
Phone: 954-556-9400
Fax: 954-828-9901

Check here for a local or regional office near you: Neptune locations

Neptune Management Corp. does business in California as "Neptune Society" only in Los Angeles, Ventura, Santa Barbara, and San Luis Obispo Counties, and is not affiliated with any other Neptune Society in the State of California. Texas residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.state.tx.us which is maintained by the Texas Department of Banking.