What are “Cremains” or “Cremated Remains?”

Video Transcript

Cremains, or cremated remains, are sometimes also known as ashes. It’s basically what is left after the cremation process.

Check Out Our Ask a Funeral Director Video Archive

Recent Reviews

Alvin Chan who by all means made the loss of... Read More

Alvin Chan who by all means made the loss of my daughter so much easier to bear by the kindness afforded to me. He deserves all the accolades possible. Please share this with him. My husband and I too will be cremated by Neptune. Highly recommended with his professionalism.

Sylvia R.

Port St. Lucie, FL

Making arrangements for the loss of a loved one is... Read More

Making arrangements for the loss of a loved one is always a difficult task and even more difficult when it is done remotely from a different state. I found the people from the Neptune Society in Louisville to be helpful, compassionate and understanding and above all grateful that all the arrangements were done very quickly and efficiently.

Herman A.

Louisville, KY

My mother, sister and I all three took out Neptune... Read More

My mother, sister and I all three took out Neptune plans a number of years ago. Unfortunately, two of those plans have been used. The process was seamless. Both my mother & sister were in our home at the time of their deaths, under Hospice care. Hospice made all the necessary calls, including to Neptune. Neptune staff were very reverent as they made preparations. they kept us in the loop as to what was going on and the time frame. I absolutely would & have recommended Neptune Society

Anna M.

Plano / Dallas, TX

I met with Natisha DeGourville following the death of my... Read More

I met with Natisha DeGourville following the death of my husband. Trisha is incredibly compassionate and kind and made me feel comfortable right away. I am so appreciative of her caring manner and expertise. She made this most difficult time as gentle as it could be. Thank you, Tisha!

Marilyn N.

Las Vegas, NV

My experience with Neptune Society was wonderful from beginning to... Read More

My experience with Neptune Society was wonderful from beginning to end during this difficult time for my family. The receptionist Charisma was always caring, gracious and polite. My Funeral Director Belinda Montenegro was the best, she guided me through everything step by step. She always called right back every time I reached out. Sometimes I called three times a day. She was very patient with me. She made the whole process very comfortable. She also checked on us after the process was completed to made sure we knew she was there for us if we needed her. Wonderful experience, thank you…

Terri D.

Los Angeles, CA

I want to thank Jason Costin for his compassion and... Read More

I want to thank Jason Costin for his compassion and excellence in handling all the necessary details for my husband. He was very patient and caring in helping me with the final arrangements. Once again, thank you, Jason, and Neptune Society.

June P.

Bradenton, FL

John and Brent were both very easy to work with....always... Read More

John and Brent were both very easy to work with….always responsive, patient, and caring.
Thank you.

Pat L.

Oak Harbor, WA

I am very thankful for the professionalism of John and... Read More

I am very thankful for the professionalism of John and the staff at the Lynnwood office for the Neptune Society. The empathy provided on each phone call was felt and very appreciated. All services were handled in a timely manner. I so appreciated the spreading of the ashes done prior to the memorial service and handled with great care. I would recommend the pre-planning for a cremation in advance when at all possible. Thank you for your help during this difficult time!

Cynthia Z.

Seattle/Lynnwood, WA

My wife recently passed away. I made arrangements for her... Read More

My wife recently passed away. I made arrangements for her cremation through the Neptune society. Sara and her staff were kind, patient and professional throughout the process. Even though it was a solemn event, Sara listened to some of my antidotes and we had a few laughs. She made our time together and on the phone pleasant. My brother, who accompanied me, signed up for a preplan. Again, Sara made this a smooth process. His materials arrived promptly. Thank you for everything!

William K.

Louisville, KY

Jason and the Neptune Society Cremation Services of Ft. Myers... Read More

Jason and the Neptune Society Cremation Services of Ft. Myers were a pleasure to work with through the difficult times of my Father passing away. Jason guided my Mother and I through the process and made it such a very simple process, which was such a relief as there are so many other things on the list to do. He was clear, concise, and patient with our questions. I would highly recommend this organization and Jason to others. Thank-you Jason on behalf of our entire families!

David L.

Fort Myers, FL

How can we help?

If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

Recent Posts

Published: June 21, 2018

Preplanning cremation can save you and your family a lot of worry. Get step-by-step guidance for preplanning with Neptune Society.

Published: June 14, 2018

A trustworthy cremation provider can be a comfort to families during their time of need. Whether you’re preplanning or need help now, find out how to choose the right provider.

Published: June 7, 2018

Some individuals prey on vulnerable people, especially at an emotionally difficult time. Read on for tips to avoid cremation and burial scams.

Published: May 31, 2018

Understanding cremation services can help you make an informed decision when preplanning for final arrangements. Check out the FAQs regarding cremation preplanning.

Partners and Professional Organizations: