What are “Cremains” or “Cremated Remains?”

Video Transcript

Cremains, or cremated remains, are sometimes also known as ashes. It’s basically what is left after the cremation process.

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Recent Reviews

I was thoroughly impressed with their compassion and professionalism throughout... Read More

I was thoroughly impressed with their compassion and professionalism throughout the whole process. Thank you

Dave & Barb

Austin, TX

My son died suddenly. I called Neptune in my area... Read More

My son died suddenly. I called Neptune in my area and they referred me to Timothy Smith in Plano. Timothy and his staff were right at our service to help. They handled. My son’s remains and our family with compassion and respect. We will be forever thankful for Timothy and his staff. Timothy and Elizabeth contacted me today to see how I am and referred me to grief resources. What caring for people! Thank you.

Anne C.

Dallas, TX

Peace of mind is having your final act laid out... Read More

Peace of mind is having your final act laid out and paid for. With professional and personal assistance from Mark S. Lane, we did do exactly that. Mark thoroughly took us through the process and asked us pertinent questions that made us stop and think of exactly what it was we wanted to be done. My parents selected Neptune Society and their day was indeed a perfect day of celebration of their life. The way Mark went about this process made it most enjoyable and dare I say fun.
So, if you are thinking about what it is you want to do to make it easier for the loved ones you will leave behind and at the same time give you peace of mind, Call and ask for Mark Lane you’ll be glad you did.

Damon D.

Denver, CO

This place and especially Joaquin Martinez has gone above and... Read More

This place and especially Joaquin Martinez has gone above and beyond to help us during this difficult time. He was great with communication and getting back to us on things in a timely manner. Thank you

Bianca C.

Los Angeles, CA

I greatly recommend the Neptune Society for the care and... Read More

I greatly recommend the Neptune Society for the care and
cremation of a loved one. They handled everything with extreme compassion from picking up my Mother’s body, wrapping her in a very nice black cover and pillow with gold trim on both. She was transported in a black, unmarked suburban by a very empathetic couple…Carolyn, in the office, was very helpful when I got lost trying to find the office and Tim was so sympathetic and thoughtful during our meeting, answering any questions that I had. He kept me informed of everything I wanted to know.
I highly recommend them to anyone interested in or needing help with the cremation of a loved one. My husband and I have both joined this Society in preparing for our journey into eternity with God.
Barbara H.

Barbara H.

Princeton, TX

My Mother made pre-arrangements with Neptune Society and I couldn't... Read More

My Mother made pre-arrangements with Neptune Society and I couldn’t have been more pleased. Alejandro was compassionate, caring and completely professional and supportive during this difficult and sensitive time. He guided myself and my family in the steps needed in honoring my mother and I couldn’t be more pleased. I am truly thankful he was there to take the lead and guide us gently to the next steps. Thank you, Alejandro, for making a difficult time so much easier. I would highly recommend Neptune and Alejandro to anyone facing this challenge.

Jody J.

Erie, CO

The following morning after our mother passed my brother mentioned... Read More

The following morning after our mother passed my brother mentioned that our mom had been making payments with NS. We called them and was met with condolences and they immediately assisted and arranged a meet up in the afternoon on that same day. We found that mom took care of everything which made things so much easier for us. Our service representative manager, Tiffany Cura, was with us every step of the way from the beginning to the end. Her gentleness and warmth for our loss were just what we needed. We were pleased with the experience of care and service we received that we are going to make sure that we register ourselves our own NS contracts so it will be a smooth one for our loved ones to handle when it’s our time to go. Thank you Neptune Society!

Terri L.

San Francisco, CA

I worked with Johnna for the cremation of my uncle.... Read More

I worked with Johnna for the cremation of my uncle. I had never heard of them, but a victim’s advocate told me to call them. She was very helpful from beginning to end.
She did a lot of “extras” for me. I will be sure to remember them in the future.

Tammy M.

Lansing, MI

Thank you to Jason Costin and his staff at the... Read More

Thank you to Jason Costin and his staff at the FT. Myers office of the Neptune Society. He was warm, caring and kind during a very difficult time when my mom died. Things were handled via email or phone to save me travel and inconvenience during the difficult days after her immediate passing which was a Godsend. I cannot recommend them enough. Thank you again Jason-may you be blessed as you continue in your journey of helping others during some of the most difficult circumstances one can find themselves in. It is a special gift to be able to deal with the immediate grief of the loved ones who remain and provide such a professional service.

Nancy M.

Englewood, FL

I highly recommend Neptune Society for handling your cremation services.... Read More

I highly recommend Neptune Society for handling your cremation services. My husband passed away unexpectedly and I was at a loss as to what to do. Fortunately, we had called Michelle Embree to meet with us a few years ago to arrange our final wishes. She was very thorough in explaining the program. When my husband passed we called Neptune Society and they arranged everything for me. We met with Emily Kievet who explained everything in words my heartbroken mind could absorb. She was very caring and talked to me and my family with a soothing, sincere attitude and always calls with an update. I highly recommended Neptune Society for preplanning your final wishes.

Mary B.

Orange Park, FL

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