What are “Cremains” or “Cremated Remains?”

Video Transcript

Cremains, or cremated remains, are sometimes also known as ashes. It’s basically what is left after the cremation process.

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Recent Reviews

Compassionate and caring. From our first phone call to picking... Read More

Compassionate and caring. From our first phone call to picking up my fathers ashes and Death Certificate, Ed and his staff made the process easy and peaceful.

Brian T.

Las Vegas, NV

Words can not express how happy I was with the... Read More

Words can not express how happy I was with the service I received. At the time of loss, everything is so difficult and you made it so much easier for me. Thank you. Sincerely Gail M.

Gail M.

Post Falls, ID

My father passed in California and we didn’t have to... Read More

My father passed in California and we didn’t have to pay any extra. He took care of his own final arrangements.

Jennifer J.

Portland, OR

In a time of serious and tragic loss, there are... Read More

In a time of serious and tragic loss, there are very few things that can truly bring comfort. Sometimes you get a chance to speak about “What I want one day” and sometimes those tough decisions are made for you once your gone. Knowing that my father wanted to be cremated was difficult for us. We had never dealt with that before and weren’t sure where to start. We are so glad to have had Patrick walk us through everything step by step. The insight and information he had to share with us throughout the process left us feeling very comforted and with very little questions. Any questions we did have were answered very quickly and fully.
Having someone in your home at a time when everything is fuzzy or foggy and you are still not sure you believe what you are doing…not always comfortable. That was not that case at all. The process was very smooth and we are so grateful to him for making things as easy as possible in the most difficult time. Thank you so much, Patrick and Neptune Society.

Ashley K.

Temple City, CA

My Dad recently passed away, and I was so grateful... Read More

My Dad recently passed away, and I was so grateful that he had signed up for Neptune – they took care of everything. I couldn’t imagine going through the process of selecting a cremation plan while I was grieving. They were really good at communicating what was happening and what I needed to do, which was minimal. Jason was kind and patient, as he explained the process and timeline. I would recommend Fort Myers Neptune to anyone who wants an easy and affordable, yet respectful cremation plan.

Jane M.

Venice, FL

We want to inform you of the excellent service our... Read More

We want to inform you of the excellent service our family received with the passing of our mother from you Neptune Representative, Alejandro Ruiz in your Arvada, Colorado office.

Our mother passed this past March 3, 2019. She had pre-paid for her cremation with Neptune which left us somewhat concerned how it would work out. Alejandro handled our concerns and questions, during what is, of course, a difficult time for our family, in a very caring and sensitive manner. He was kind and showed, what seemed to us, a genuine concern for our comfort. During our mother’s viewing, he was attentive that all went well for our entire family.

What struck our family was Alejandro’s overall sensitivity and concern for our well-being. His support for our family was greatly appreciated. Our mother made the right choice with Neptune.

Thank you,

John H.

John H.

Colorado Spring, CO

Alejandro, Thank you for your help with replacing my parents'... Read More

Alejandro,

Thank you for your help with replacing my parents’ urns. The Neptune Society has been great to work with during two difficult times.

Thanks again,

Les

Les W.

Denver, CO

I got my cremation plan with Neptune in 2018. Jessica... Read More

I got my cremation plan with Neptune in 2018. Jessica was wonderful in explaining how everything works, the price, and payment plan was affordable, and I felt relieved to have gotten this taken care of since I am single and middle-aged. I didn’t want my kids or Granddaughter to have to deal with arrangements or expenses. I highly recommend them.

Trish O.

Phoenix, AZ

Had a fantastic and professional experience with Rachel Dickensheets. She... Read More

Had a fantastic and professional experience with Rachel Dickensheets. She answered all our questions and made us feel comfortable in our decision to make this purchase. Highly recommend Rachel!

Jennifer W.

Kansas City, MO

Daniel Varney was amazing thank you so very much.

Kelley C.

Cleveland, OH

How can we help?

If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

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