What are “Cremains” or “Cremated Remains?”

Video Transcript

Cremains, or cremated remains, are sometimes also known as ashes. It’s basically what is left after the cremation process.

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Recent Reviews

It has been so easy and wonderful to work with... Read More

It has been so easy and wonderful to work with Neptune Society of MN since we signed up in July 2012, until the death of my fiancé` in June 2020. They have been compassionate, helpful, and detailed in letting me know the next steps and time frame to expect his remains and death certificate. When I had so many items to take care of with his long illness, it was a relief to know they were on my side in this time of sorrow. They have been so caring and patient with my questions and concerns. I highly recommend Neptune Society of MN. On a personal level, I worked with Michelle in the Golden Valley office and she was like a loving family member.

Maureen A.

Minneapolis, MN

I appreciate all Tim Smith did for us during a... Read More

I appreciate all Tim Smith did for us during a difficult time. From the first time I spoke to him, he gave me an assurance that they would handle everything for us. Since our family lives out of state, we needed someone we could depend on and Tim was the godsend we needed. He made the entire process easy and he kept me well-informed on what was taken place. Our loved one was sent to us by express mail through the USPS in a cremation box that was packaged to perfection. I am glad we chose Neptune Society and would recommend them to anyone. Also, thank you Elizabeth for checking in on us. Your text was unexpected, thoughtful, and appreciated.

Jennifer C.

Dallas, TX

My experience with NS was welcoming kindhearted knowledgeable compassionate and... Read More

My experience with NS was welcoming kindhearted knowledgeable compassionate and within my budget. Not to mention I live out state and everything was handled via phone or email. NS respected the passing of my loved one and my family’s wishes. They are indeed a business I would recommend.

Mikaela S.

Tucson, AZ

My parents passed away within months of each other. Sarah... Read More

My parents passed away within months of each other. Sarah was very helpful with our needs. She’s very compassionate and a good listener. She went above and beyond to make sure every detail was taken care of.

Mary G.

Downers Grove, IL

I was referred to Neptune Society by a friend, Being... Read More

I was referred to Neptune Society by a friend, Being prepared for funeral service was not a bad idea. Of course, like many others never thought about being affected by a pandemic, when the call with the sad news was received and the question “what are the funeral arrangements that you have”? (The fact that we couldn’t see our loved one, was devastating), It was easy to give the telephone and contract number for Neptune Society, it also gave us peace of mind knowing that our loved one was going to be treated with respect and care. Neptune Society, acted at the moment they’ve received the call, keeping me informed, taking care of all legal issues, the family did not have to worried about anything but having the needed time for healing. The service received was excellent. Thank you for caring!

Patty E.

Culver City, CA

Had a good experience with Neptune Society (Sherman Oaks). Sergio... Read More

Had a good experience with Neptune Society (Sherman Oaks). Sergio explained everything, was on-time for our initial meeting, was responsive to text messages, and he (or his office) followed up after my mom’s recent passing. They even got 3 death certificates from the LA Coroners office downtown. Death is a traumatizing, jarring, and a sad experience, but Neptune honored our feelings and did not add to the stress. My mom was cremated and sent to Riverside National Cemetery as promised.

David G.

Chatsworth, CA

Top-notch and professional. I called Neptune Society during the height... Read More

Top-notch and professional. I called Neptune Society during the height of the COVID -19 pandemic due to the unexpected passing of my mother. My mom never had any funeral arrangements and when you lose a loved one, being the only child, I didn’t know where to turn and find out what to do. My mom passed on a Monday evening and we contacted them early Tuesday morning and received a call back from funeral director Ren. She was a blessing. They picked my mom’s body up from the hospital Tuesday evening and began the process and explained the details perfectly. Ren was very professional and compassionate and made the experience much easier than expected. Overall great experience, highly recommend.

Adam G.

New Orleans, LA

Dignified yet simple, which allowed me to spend my time... Read More

Dignified yet simple, which allowed me to spend my time with family and friends. I needed only make a single trip after all services were complete, and only a single contact at Neptune to ask questions and provide information. No surprises or pressure.

Jim B.

Plano, TX

Neptune Society was amazing when my mom passed. They handled... Read More

Neptune Society was amazing when my mom passed. They handled all the paperwork I need to take mom back to Connecticut to be buried with my dad. They treat the departed with respect and dignity. They treat the family that way as well. They have reached out to me numerous times to make sure I have been doing ok. Their doors are open for grief counseling or anything needed. They make the process as smooth as possible. They care and take pride in the work they do.

Ginny R.

Las Vegas, NV

The Neptune Society offers a valuable service to the community.... Read More

The Neptune Society offers a valuable service to the community. Many of us want to pass knowing our family will be cared for and our final arrangements will be stress-free. Neptune did this for us. Adam Horton was very kind and patient with my mother after she lost her husband, making special arrangements to work through the process. Thank you.

Michelle L.

Tacoma, WA

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