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The service provided by Alejandro Ruiz (Neptune Society) for our family at the passing of our Mother was excellent. He provided an atmosphere of sensitivity and caring to us during this time of sorrow. He always displayed a concern for our well being during this difficult time.

John H.

Arvada, CO

When my mother was critically ill, we already knew she... Read More

When my mother was critically ill, we already knew she wanted the Neptune society to handle her cremation. I was able to speak with someone while my mother was entering hospice care and they handled everything when the time came. Rosina Lapietra at the Rolling Meadows office answered my questions and provided excellent support. At such an emotional time, Neptune society made the arrangements very simple.

Jennifer

McHenry, IL

Allyse, who goes by “Ally”, could not have a more... Read More

Allyse, who goes by “Ally”, could not have a more appropriate sobriquet. With her and her team, our family truly felt we had an ally in the unfamiliar process of handling a loved one’s remains. Especially, because we suddenly found ourselves in need of their services within days of deciding to go with the Neptune Society.

Dr. T.

Austin, TX

Friendly and wonderful staff.

Torri W.

Tallahassee, FL

My husband passed away in September 2017. I lived in... Read More

My husband passed away in September 2017. I lived in another state and had planned on spreading his ashes on his birthday or the anniversary of his passing. But I have not been able to do that. I am just not ready. I called Neptune and talked to Bill Webb about getting an urn for the ashes. He was so professional but at the same time, I could tell he really cared for my feelings and what I was going through. He took care of the urn and transferring the ashes. I didn’t know if I would be expected to do that. If you are looking for professional and compassion in the most trying of times, I highly recommend Neptune.

Danny N.

Tallahassee, FL

I was so glad that we prepaid my husband's cremation... Read More

I was so glad that we prepaid my husband’s cremation with the Neptune Society. When I got the call from the nursing home that they were doing CPR, I remembered to grab his wallet on the way out. When I got there and they confirmed he was gone and asked what I wanted to do I simply handed them his membership card. I was then able to go home and know everything would be taken care of. It was also a comfort for the last 12 years while he was still traveling to know that if something happened while we were in another state I wouldn’t have to think about what to do.
Rosina called the next day to go over everything with me and made everything as easy as possible. They obtained the death certificates for me. I was very pleased with the whole process.

Joyce P.

Oak Park, IL

My mom made the arrangements with Neptune Society Plano herself,... Read More

My mom made the arrangements with Neptune Society Plano herself, so I didn’t really know what to expect when she passed. However, Caroline and the staff at Neptune handled the situation in a very professional, caring manner. They filed all of the paperwork promptly (of which there was plenty) and their communication during the entire process was top-notch. Both the urn and outer storage case were beautifully crafted. Overall, I would not hesitate to recommend them, and as a matter of fact, my wife and I are going to make final arrangements with them as well.

Neil P.

Prosper, TX

Sena was very helpful and professional with the questions I... Read More

Sena was very helpful and professional with the questions I had. Very thoughtful at a difficult time.

Beverly D.

Tampa, FL

Very friendly, caring and knowledgeable. Tracy spent a lot of... Read More

Very friendly, caring and knowledgeable. Tracy spent a lot of time explaining options and financing. While it isn’t easy making these decisions, she made it simple. I highly recommend this company.

Janice G.

Tallahassee, FL

Our sincere appreciation for the stellar care and service we... Read More

Our sincere appreciation for the stellar care and service we received from Alejandro Ruiz in Colorado. He took us through our Mothers passing with kindness and professionalism. He helped to ease our anxieties. We would definitely recommend him and Neptune to anyone needing his services.
Sincere thanks.
Sharon D.

Sharon D.

Denver / Arvada, CO

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