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I would like to offer special thanks to Jason Costin at The Neptune Society office in Ft. Myers, Florida for his care and compassion in arranging details for my nephew. Everything was handled over the phone and via delivery services because my sister, whose son Jarrod died suddenly in Hilton Head, lives in Bradenton. Jason went above and beyond the call to communicate and help with a few special requests. We appreciate him and would highly recommend The Neptune Society.

Cheryl J.

Plant City, FL

From the initial contact to the actual event, all of... Read More

From the initial contact to the actual event, all of the staff that I encountered were patient, clear, informative and kind. I never felt “brushed off” or as if they did not have time to speak with me. I was kept informed once they had to step in. They made this whole process easier to handle. Thank you for all that you do!

Jane L.

Dallas, TX

Our father Charles Buck passed away on June 9th, 2018... Read More

Our father Charles Buck passed away on June 9th, 2018 and Neptune society is taking care of his cremation. We spoke to Jason Costin and sympathetic to our needs and very helpful to our needs…I recommend them to anyone needing services. thank you for all you did for us in our time of need..sincerely Renae Freer and Karen Chipchase.

Kyle F.

Fort Myers, FL

Allyse and her team were fabulous! My father died on... Read More

Allyse and her team were fabulous! My father died on May 30, 2018, and I don’t know how I would have made this process without them. Their compassion and kindness have not gone unnoticed. Thank you Neptune Society for making a very sad process easier for me and my family!

Terri B.

Woodway, TX

My uncle passed away unexpectedly while visiting us. He lived... Read More

My uncle passed away unexpectedly while visiting us. He lived in Florida and we’re in Ohio. It was a shock, to say the least. We were not sure what to do, but as soon as we contacted the Neptune Society, they handled everything. Very respectful, excellent service. I would recommend to anyone, especially those who travel, to make arrangements through the Neptune Society. They were able to follow through with what my uncle wanted and help us with the logistics of everything.

Kelly M.

Cleveland / Parma, OH

I want to thank Neptune Society for handling the cremation... Read More

I want to thank Neptune Society for handling the cremation of my mother during our time of grief. The service was excellent. I am sorry it took a couple of months to express my thanks but I am still grieving but their service was great.

Katie P.

Houma, LA

My wife recently passed away. Before her death, she made... Read More

My wife recently passed away. Before her death, she made arrangements with the Neptune Society. As you can imagine, I was devastated at her loss. I was fortunate that arrangements had already been made in advance of her death. Allyse Stiles at the Neptune Society took care of everything. I had nothing to worry about. She was highly professional and caring. All questions were answered in timely and complete manner. She helped with any and all arrangements relative to taking care of my wife’s needs. She treated me as though I had known her for years, and she was a family member. Thanks to Allyse and the Neptune Society!

Jeff J.

Austin, TX

I had been concerned about how my husband's body would... Read More

I had been concerned about how my husband’s body would be treated when he was picked up for transport, so my daughter and I both stayed in the room. I don’t think they could have been more reverent if it had been one of their own loved ones. We felt he was in good hands and were very appreciative of their kindness. They called when the cremation was over per our request and we picked up the urn. Kindness was shown at every turn and I am comforted in knowing when I am called home, my children will know I am being cared for the same way. Thank you to all at Neptune Society.

Jeanette G.

West Hills, CA

The Neptune Society and especially Sara at the Louisville office... Read More

The Neptune Society and especially Sara at the Louisville office made this painful time easier for me. She is fantastic. She answered all my questions and helped me step by step through the process. She also helped me with my grieving process.

Melissa J.

Bedford, KY

Four years ago when my Father passed, Sarah helped us... Read More

Four years ago when my Father passed, Sarah helped us more than I could have imagined. When my Mother recently passed, I was very pleased that Sarah was still with Neptune Society as she was every bit as professional and helpful. Her empathy, patience, and attention to detail made a very difficult time for my family much easier.

Rob W.

Gulf Gate Estates, FL

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If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

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