Ask A Funeral Professional: Jessica Watts

A son-in-law called our office from another state, asking for information. We spoke for 30 minutes, but he was not the one making decisions regarding his loved one’s arrangements. However, the phone call turned into email and a response was emailed saying “You are the bomb!!”

A simple call turned into a great experience for a family who wasn’t familiar with our services. The email is posted on my office wall just to remind myself that my experience, education, and personality has a great influence on unknowing families.

Jessica Watts

Jacksonville, FL | Read More Stories Like This


About the Ask A Funeral Professional Series

If you ask a classroom full of kindergarteners what they want to be when they grow up, you will get some interesting answers. The children are likely to explain that they hope to one day be astronauts, doctors, football players, or singers. The responses will probably be just as unique as each individual child answering the question.

However, one response you’re unlikely to hear is: “I want to be a funeral professional”. This begs the question - why do people become funeral professionals? In a job that is both physically and emotionally demanding, who would want to take on this career full time?

We asked our funeral professionals how they came into the deathcare industry. We were shocked by many of their responses.

The job appears on the surface to be so full of sadness, but in reality we found that our funeral professionals have chosen this profession because they are selfless caregivers who want to effectively help people during their darkest times. Many form lifelong friendships with the family members they serve. The stories in this series demonstrate how funeral professionals are unsung heroes, caring for people each day.

Above is just one of their stories, from Jessica Watts of Jacksonville, FL.

For more stories like this please see our Ask A Funeral Professional Series