My mom made the arrangements with Neptune Society Plano herself, so I didn’t really know what to expect when she passed. However, Caroline and the staff at Neptune handled the situation in a very professional, caring manner. They filed all of the paperwork promptly (of which there was plenty) and their communication during the entire process was top-notch. Both the urn and outer storage case were beautifully crafted. Overall, I would not hesitate to recommend them, and as a matter of fact, my wife and I are going to make final arrangements with them as well.
Please accept our deepest sympathies for your loss.
If you don’t have a prearranged plan in place when a loved one passes away, the myriad of details that need attention can be overwhelming. Our experienced and caring professionals are available to help you through this difficult grieving period and answer any questions you have about what to do.
First: Notify us that a death has occurred.
Speak with a Funeral Director or a designated Family Services Representative to learn how to carry out your loved one’s wishes for cremation.
Second: Gather information.
Neptune Society, doctors, state agencies, and other officials will need the following information in order to proceed:
- Date of birth and birthplace
- Social Security number
- Father’s name and state of birth
- Mother’s maiden name and state of birth
- Form DD-214 (if deceased was a veteran)
- A copy of the driver’s license
Thank you for allowing Neptune Society to assist you.
If a death has not occurred and you would like to plan for a future need, please contact us by filling out the form on this page.