Top-notch and professional. I called Neptune Society during the height of the COVID -19 pandemic due to the unexpected passing of my mother. My mom never had any funeral arrangements and when you lose a loved one, being the only child, I didn’t know where to turn and find out what to do. My mom passed on a Monday evening and we contacted them early Tuesday morning and received a call back from funeral director Ren. She was a blessing. They picked my mom’s body up from the hospital Tuesday evening and began the process and explained the details perfectly. Ren was very professional and compassionate and made the experience much easier than expected. Overall great experience, highly recommend.
SCI Honored With
J.D. Power President’s Award
Service Corporation International (SCI), which includes affiliated company Neptune Society, received the J.D. Power President’s Award in 2016.
SCI is North America’s largest single provider of funeral, cremation, and cemetery services. It is one of only 12 companies to ever be bestowed this prestigious customer service award.
SCI has partnered with J.D. Power over the last ten years to administer a robust questionnaire, surveying over one hundred thousand families each year. The survey elicits insightful feedback on how SCI has impacted its customers’ lives. SCI has consistently scored very high.
SCI is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.