My mom made the arrangements with Neptune Society Plano herself, so I didn’t really know what to expect when she passed. However, Caroline and the staff at Neptune handled the situation in a very professional, caring manner. They filed all of the paperwork promptly (of which there was plenty) and their communication during the entire process was top-notch. Both the urn and outer storage case were beautifully crafted. Overall, I would not hesitate to recommend them, and as a matter of fact, my wife and I are going to make final arrangements with them as well.
SCI Honored With
J.D. Power President’s Award
Service Corporation International (SCI), which includes affiliated company Neptune Society, received the J.D. Power President’s Award in 2016.
SCI is North America’s largest single provider of funeral, cremation, and cemetery services. It is one of only 12 companies to ever be bestowed this prestigious customer service award.
SCI has partnered with J.D. Power over the last ten years to administer a robust questionnaire, surveying over one hundred thousand families each year. The survey elicits insightful feedback on how SCI has impacted its customers’ lives. SCI has consistently scored very high.
SCI is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.
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