SCI Honored With

J.D. Power President’s Award

Service Corporation International (SCI), which includes affiliated company Neptune Society, received the J.D. Power President’s Award in 2016.

SCI is North America’s largest single provider of funeral, cremation, and cemetery services. It is one of only 12 companies to ever be bestowed this prestigious customer service award.

SCI has partnered with J.D. Power over the last ten years to administer a robust questionnaire, surveying over one hundred thousand families each year. The survey elicits insightful feedback on how SCI has impacted its customers’ lives. SCI has consistently scored very high.

SCI is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

Learn More | Read the Press Release

Recent Reviews

I'm so grateful for the Neptune Society! Katrina and her... Read More

I’m so grateful for the Neptune Society! Katrina and her staff were kind, compassionate in a very difficult time with the passing of my sister. They did not pressure us to buy extra items (even though we did) The products were beautiful and as soon as they came in she called us. Thank you Neptune Society. Sincerely Mershon Family

Tina M.

Reno, NV

My father died during the COVID-19 pandemic. Sara was very... Read More

My father died during the COVID-19 pandemic. Sara was very helpful in getting things arranged for me. Since we could not travel to Nashville to meet in person, she set up a meeting with me over Facebook Messenger. She explained all the paperwork and was very nice and polite. She asked me many times if I was ok and if I needed anything. I highly recommend the Neptune Society and Sara in particular!

Kris B.

San Francisco, CA

Jason handled the passing of my mom in a very... Read More

Jason handled the passing of my mom in a very professional manner. His team was efficient, yet sensitive to our needs. We all live in different parts of the country so it was reassuring to have someone on top of events and able to handle things as they happened.

Tami V.

Rock Island, IL

I have had the unfortunate experience of having to use... Read More

I have had the unfortunate experience of having to use this service twice now in three years for my parents. Fortunately, Neptune and TIFFANY CURA have made the situation tolerable and easy though the grief has made me mentally unavailable. I will also buy an account for myself with Neptune as soon as I feel a little better to save my family the hardship that comes with the aftereffects of a loved one passing from this Earth. Thank you, Neptune.

Sandra T.

San Marcos, TX

I had the pleasure of working with Sherre Cook for... Read More

I had the pleasure of working with Sherre Cook for my planning needs. Sherre handled all (and there were many) of my questions and took the time to completely understand my needs before directing my service selection from Neptune Society. I have had a lot of experience with Customer Service and I have to say, especially in light of the nature of this service, she is a true professional and an overall great person to work with.

Bob D.

Woodland Hills, CA

It is such a difficult time, trying to figure out... Read More

It is such a difficult time, trying to figure out how to honor a loved one’s wishes just after they have gone. It’s been a couple of weeks now and I still feel like I’m walking into walls. But I feel confident that things through the Neptune Society have been handled competently, compassionately, and carefully. Today I received Mom’s ashes along with the documentation and death certificates. I can’t thank the staff there enough for helping me through this difficult time.

Margery C.

Round Lake Heights, IL

Cremation. Before my husband’s death, we had used the Neptune... Read More

Cremation. Before my husband’s death, we had used the Neptune Society for his father and brother’s passing. They made a difficult time easier to deal with. Any questions I had were met with an immediate response from the staff. But Kellie is the one who handled everything from start to finish. I can’t say enough good things about her: compassionate, incredibly patient and kind, helpful, professional and always available. They have an amazing organization. Thank you for making this so much easier for me.

Esther B.

Delray Beach, FL

Very pleased with the ease of purchasing the pre-need policy.... Read More

Very pleased with the ease of purchasing the pre-need policy. The travel coverage was carefully explained to me, as I am a snowbird. Your company was recommended to me by many of my friends and acquaintances. Trust and reliability were important to me.

Sylvia F.

Port St. Lucie, FL

From the initial contact until picking up my beautiful mother’s... Read More

From the initial contact until picking up my beautiful mother’s remains. The staff was very caring and professional. I really really appreciated their understanding manner. Thank you so much for helping me through the most difficult event in my life.

Lori A.

Rowley, MA

Sandi ** was the person who gave me a clear... Read More

Sandi ** was the person who gave me a clear and close look at Neptune Society and all it had to offer. She was very knowledgeable and friendly but most of all she was aware and understanding of how important this choice was. I am very grateful to her for helping me decide what I truly wanted and set in in place. My children will easily be able to do what I want. Thanks so much.

Mariann C.

Saginaw, TX

SCI Honored With

J.D. Power President’s Award

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