SCI Honored With

J.D. Power President’s Award

Service Corporation International (SCI), which includes affiliated company Neptune Society, received the J.D. Power President’s Award in 2016.

SCI is North America’s largest single provider of funeral, cremation, and cemetery services. It is one of only 12 companies to ever be bestowed this prestigious customer service award.

SCI has partnered with J.D. Power over the last ten years to administer a robust questionnaire, surveying over one hundred thousand families each year. The survey elicits insightful feedback on how SCI has impacted its customers’ lives. SCI has consistently scored very high.

SCI is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

Learn More | Read the Press Release

Recent Reviews

Top-notch and professional. I called Neptune Society during the height... Read More

Top-notch and professional. I called Neptune Society during the height of the COVID -19 pandemic due to the unexpected passing of my mother. My mom never had any funeral arrangements and when you lose a loved one, being the only child, I didn’t know where to turn and find out what to do. My mom passed on a Monday evening and we contacted them early Tuesday morning and received a call back from funeral director Ren. She was a blessing. They picked my mom’s body up from the hospital Tuesday evening and began the process and explained the details perfectly. Ren was very professional and compassionate and made the experience much easier than expected. Overall great experience, highly recommend.

Adam G.

New Orleans, LA

Dignified yet simple, which allowed me to spend my time... Read More

Dignified yet simple, which allowed me to spend my time with family and friends. I needed only make a single trip after all services were complete, and only a single contact at Neptune to ask questions and provide information. No surprises or pressure.

Jim B.

Plano, TX

Neptune Society was amazing when my mom passed. They handled... Read More

Neptune Society was amazing when my mom passed. They handled all the paperwork I need to take mom back to Connecticut to be buried with my dad. They treat the departed with respect and dignity. They treat the family that way as well. They have reached out to me numerous times to make sure I have been doing ok. Their doors are open for grief counseling or anything needed. They make the process as smooth as possible. They care and take pride in the work they do.

Ginny R.

Las Vegas, NV

The Neptune Society offers a valuable service to the community.... Read More

The Neptune Society offers a valuable service to the community. Many of us want to pass knowing our family will be cared for and our final arrangements will be stress-free. Neptune did this for us. Adam Horton was very kind and patient with my mother after she lost her husband, making special arrangements to work through the process. Thank you.

Michelle L.

Tacoma, WA

The staff at Neptune Society went beyond the Call of... Read More

The staff at Neptune Society went beyond the Call of Duty. They have been simply awesome and taken care of my mother as well as me. When my mother passed away I made one phone call to them and they took care of the rest.

Andy N.

Phoenix, AZ

I lost my 102 mother who was in great health... Read More

I lost my 102 mother who was in great health to the coronavirus. In a time of awful sadness and despair, the NEPTUNE Society was a tremendous help. They handled everything that had to get done. I truly appreciated everything that they did and would highly recommend them.

John N.

Franklin Square, NY

First of all, I can only mainly speak to the... Read More

First of all, I can only mainly speak to the personal service I received from them. My dad purchased a plan from them years ago that paid for all but the urn. We contacted them when my dad passed at an adult family home. The individual that came out to pick up my dad was very professional and considerate. The agent for the company took care of the necessary county notification and was ready to provide additional support. I was happy and pleased with their service.

Clarence J.

Lakewood, WA

Holly L. was courteous and professional. She was responsive to... Read More

Holly L. was courteous and professional. She was responsive to our needs and took great care of us during a difficult time. Highly recommend using Neptune Society and their services.

Cindy T.

Jacksonville, FL

My sister died unexpectedly last month. She had lived away... Read More

My sister died unexpectedly last month. She had lived away from her family in New Jersey for years. I had to suddenly arrange for the handling of her remains and her cremation from my home in California. I found an office of Neptune Society close to her via the internet. I dealt with Dan Enea.

Dan and his crew immediately notified the hospital that they will handle the arrangements and got right to work. Dan clearly explained the process and greatly relieved me of the worry of what I had to do. All of the arrangements were handled professionally and Dan kept me informed of the progress. Their handling of the cremation and shipping of the remains really help me and my family at a time of great sadness and stress.

Tommy B.

Ladera Ranch, CA

The folks at the Neptune Society were very caring and... Read More

The folks at the Neptune Society were very caring and professional during the recent loss of my mother. I greatly appreciate how well they handled all the details and made the process of saying goodbye easier.

Gary L.

Reno, NV