SCI Honored With

J.D. Power President’s Award

Service Corporation International (SCI), which includes affiliated company Neptune Society, received the J.D. Power President’s Award in 2016.

SCI is North America’s largest single provider of funeral, cremation, and cemetery services. It is one of only 12 companies to ever be bestowed this prestigious customer service award.

SCI has partnered with J.D. Power over the last ten years to administer a robust questionnaire, surveying over one hundred thousand families each year. The survey elicits insightful feedback on how SCI has impacted its customers’ lives. SCI has consistently scored very high.

SCI is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

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Recent Reviews

Very respectful and had the cremains & death cert's 5... Read More

Very respectful and had the cremains & death cert’s 5 days later. I would recommend this service. Thank you!

Deb R.

Addison, IL

Received exceptional customer service from Neptune Society during a very... Read More

Received exceptional customer service from Neptune Society during a very stressful time!

Laura B.

Reno, NV

After unexpectedly having to take care of a death in... Read More

After unexpectedly having to take care of a death in my family I turned to Christina Barboza at Neptune Cremation. She was an amazing help to me, getting through the forms and explaining every step along the way. I called on her two or three times for her guidance and she always responded quickly with the correct direction and answers. She was patient, kind and compassionate, and never made me feel I was asking too much of her.

Rosalie B.

Medford, MA

Thank you for all the help you gave me in... Read More

Thank you for all the help you gave me in the death of our sister Gloria, you made a sad time much easier for us. Thank you again.

Rosalie S.

Reno, NV

Preneed and great and caring Office Manager and staff.

Paul B.

Cleveland, OH

Our parents signed up for Neptune Society services several years... Read More

Our parents signed up for Neptune Society services several years ago, and when our mother passed away we could not have been more satisfied with how quickly, professionally and thoughtfully Neptune responded. As a result, I signed up for Neptune services myself. Our father recently passed away and again Neptune provided outstanding service. When I contacted Jason at Neptune in Ft. Myers to look into placing our mother and father in a single companion urn, he was extremely helpful and we had an engraved urn within a couple of days, in plenty of time for the planned placement service at the cemetery. I have nothing but good things to say about Neptune at Ft. Myers and recommend them highly.

Bruce M.

Fort Myers, FL

My husband and I both purchased pre-burial plans through Neptune... Read More

My husband and I both purchased pre-burial plans through Neptune Society I have never been so impressed in my entire life with the kindness and the help they have provided me I live in Mesquite Nevada and they work very closely with the funeral home here And did everything I did not have to travel 1 mile anywhere all paperwork is done correctly anything I needed was just a phone call away and taken care of immediately I have never been so impressed in my entire life I most definitely will refer them to anyone thinking of getting your affairs in order.

Cynthia K.

Las Vegas, NV

My father had contracted Neptune Society for his eventual passing... Read More

My father had contracted Neptune Society for his eventual passing and as a result of that contract, I chose to contact Neptune Society to handle my husbands passing. They treated my husband with the utmost respect and they also were very respectful to me and I was able to get through that hard time as they were there for me the entire time. Received my husband’s ashes in time for me to have them at his memorial so our friends and co-workers were able to say goodbye to him. They are also helping me to arrange a military service for him at a later date. Very grateful.

Carol D.

Altamonte Springs, FL

I would like to thank John Greeney and the Neptune... Read More

I would like to thank John Greeney and the Neptune Society for taking care of EVERYTHING after my mother’s passing and honoring HER wishes. When it was obvious that mom would be transitioning to her next life, I contacted John because mom had joined the Neptune Society. He walked me through the entire process and told me what to do when she did pass. Everything was carried out efficiently and smoothly. Mom’s cremains were shipped to my brother in PA and John arranged her internment with my father at a Veteran’s Cemetery. John also emailed a reminder list of issues survivors might need to address: contacting pension plans, insurance companies and so forth.

John answered all my phone calls promptly and courteously; was always compassionate and informative. He and the Neptune Society made a difficult time so much easier than it might have been. And, my brother and I were very grateful that mom’s wishes were being followed. We are very appreciative and recommend John Greeney and the Neptune Society very highly!

Sincerely, Susan (and Richard) S.

Susan S.

Tucson, AZ

When my father passed away recently William Webb and the... Read More

When my father passed away recently William Webb and the Neptune Society of Tallahassee was a great help during a difficult time. Even with a pre-need arrangement, there is a multitude of details that must be decided on. Mr. Webb was an invaluable guide through the regulatory and procedural obstacles we encountered while laying our loved one to rest.

Karl R.

Tallahassee, FL

SCI Honored With

J.D. Power President’s Award

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