SCI Honored With

J.D. Power President’s Award

Service Corporation International (SCI), which includes affiliated company Neptune Society, received the J.D. Power President’s Award in 2016.

SCI is North America’s largest single provider of funeral, cremation, and cemetery services. It is one of only 12 companies to ever be bestowed this prestigious customer service award.

SCI has partnered with J.D. Power over the last ten years to administer a robust questionnaire, surveying over one hundred thousand families each year. The survey elicits insightful feedback on how SCI has impacted its customers’ lives. SCI has consistently scored very high.

SCI is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

Learn More | Read the Press Release

Recent Reviews

Completely caring respectful to everyone. There to assist even after... Read More

Completely caring respectful to everyone. There to assist even after the passing of the loved ones.

Donna K.

Wabasha, MN

Neptune Society took care of my 95 year old mother... Read More

Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Five stars for a great company!!! Donny Bobo was my director and I can’t say enough good about him.

Janet B.

Bonney Lake, WA

Carolyn, I just wanted to take the time to thank... Read More

Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we can’t thank you enough. Thank you for taking care of my father and easing our anxiety. Our appreciation is great and we’ll never forget it.

The Burt Family

Plano, TX

Ana Hernandez and the staff at the San Pedro, CA... Read More

Ana Hernandez and the staff at the San Pedro, CA location handled my wife’s arrangements with the utmost professionalism and accommodation. Thank you again to everyone for your patience, help, and understanding. They returned my many phones calls promptly as I live in Las Vegas and my wife who was in long-term care passed away in California. They were nice enough to have my grandson pick up some of her ashes and bring them to his mother (my stepdaughter) and mail the rest to me in an urn which I have received as I have trouble driving a long distance. Excellent customer service. Both of my parents were handled by The Neptune Society. I had prepaid my wife’s arrangements. I have made prearrangements for myself. Of course, I highly recommend The Neptune Society. Thank you again.

Michael S.

Las Vegas, NV

I prognosticated to arrange for my death for a long... Read More

I prognosticated to arrange for my death for a long time, but meeting with Mr. John Yang
Alleviated my concerns. He not only was knowledgeable and professional in our
Meeting addressing issues I did not think of, but through his friendly outgoing
Personality made the process easy, and I am relieved to have made they arrangements.

I highly recommend!

Irmgard J.

West Covina, CA

Lisa, this is a big thank you for all your... Read More

Lisa, this is a big thank you for all your very professional and personal kindness. You have helped make my heart break a little easier. Sincerely our thanks, Frank O.’s family, Kathryn, and kids

Frank O.

Tucson, AZ

Lisa, Thank you, Thank you, Thank you! I sincerely appreciate... Read More

Lisa,

Thank you, Thank you, Thank you!

I sincerely appreciate your KINDNESS and your knowledge of the Cremation process as well as helping me understand how the process all works.

Sincerely,

Arnie A.

Tucson, AZ

I'm relieved to have my final arrangements pre-made so that... Read More

I’m relieved to have my final arrangements pre-made so that my adult children won’t have to have that concern upon my demise. This process was straightforward, made palatable by the staff, (Lynne, specifically), and reasonably priced, with the option of monthly payments.

Sue H.

Plantation, FL

Thank you Lynn Reakes for making our pre-arrangements flow smoothly.... Read More

Thank you Lynn Reakes for making our pre-arrangements flow smoothly. You were incredibly helpful. It was a pleasure working with you.

Randy T.

Plantation, FL

Exceptional service and communication at a tough time. All the... Read More

Exceptional service and communication at a tough time. All the staff was very compassionate. I highly recommend them. They help you in times of need.

Laura C.

Plantation, FL

Recent Posts

Daughter holding the hand of an elderly father. Closeup of woman holding senior man hand in hospital.

Published: January 21, 2022

Your parents are getting older. You know that, and you’ve come to terms with it (or at least you’re trying). And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. Many people experience emotional trauma and

Published: January 10, 2022

Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. A columbarium is a building specially designed to hold ashes. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. There are also religious reasons for ashes to

Published: December 6, 2021

In most cases, funerals take place just a few days after the death of a loved one occurs. But is this the proper funeral etiquette? Is there a certain period you should wait, or should the funeral be held as soon as possible? What determines the length of time between the death and a funeral,

Published: November 5, 2021

Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet.

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SCI Honored With

J.D. Power President’s Award

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