SCI Honored With

J.D. Power President’s Award

Service Corporation International (SCI), which includes affiliated company Neptune Society, received the J.D. Power President’s Award in 2016.

SCI is North America’s largest single provider of funeral, cremation, and cemetery services. It is one of only 12 companies to ever be bestowed this prestigious customer service award.

SCI has partnered with J.D. Power over the last ten years to administer a robust questionnaire, surveying over one hundred thousand families each year. The survey elicits insightful feedback on how SCI has impacted its customers’ lives. SCI has consistently scored very high.

SCI is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

Learn More | Read the Press Release

Recent Reviews

Absolutely Effortless. Russell Lavender went above and beyond every step... Read More

Absolutely Effortless. Russell Lavender went above and beyond every step of the way. During a difficult time, we never worried about anything. Our family is grateful for everything the Neptune Society provided. I don’t know what we would have done without them.

George V.

Tampa, FL

I could not be more pleased with the extremely efficient... Read More

I could not be more pleased with the extremely efficient (prompt), and at the same time, exceptionally thoughtful and caring assistance that I received in working with the Neptune Society in Pompano Beach. The response time in dealing with additional issues that came up after the initial call was extraordinary, even with several of the non-urgent requests being emailed on the weekend. Responses were timely, thoughtful, professional, and throughout the entire process, very sympathetic and caring.

Thomas R.

Plantation, FL

This an excellent service. Very pro-active and responsible, all details... Read More

This an excellent service. Very pro-active and responsible, all details and hurdles well handled. Their competence is comforting in itself.

Mary L.

South Chicago, IL

Thanks to the Neptune Society and their staff for all... Read More

Thanks to the Neptune Society and their staff for all they did for me and my family. All the arrangements for the cremation and service for my father went extremely smoothly and very quickly. Ana and Elizabeth were great and their help was above and beyond. I would recommend Neptune to anyone seeking to honor a loved one. Thanks to All involved.

Mario B.

Westminster, CA

Kelly with Neptune Society was a wonderful help and compassionate... Read More

Kelly with Neptune Society was a wonderful help and compassionate at this difficult time with the loss of our 4-month-old granddaughter. They took care of everything for us and made this difficult matter a lot easier for us. I had never dealt with a cremation process before, but they explained everything and took care of things. They had a package plan that included everything and never tried to sell anything extra. The urn we were supposed to get, was not going to be in time for the Funeral Mass, but Kelly took care of everything and actually gave us another urn to use for the Mass. Thank you, Kelly and Neptune Society.

Kristi D.

New Orleans, LA

The Neptune Society folks did a wonderful job. Everything went... Read More

The Neptune Society folks did a wonderful job.
Everything went exactly as planned and every detail covered.
Very friendly and competent people.,
And a very fair price.
Would certainly recommend them highly.
Excellent service and a big stress reducer.
Doug

Doug W.

Irving, TX

Quick and simple. Manuela, my consultant was very caring and... Read More

Quick and simple. Manuela, my consultant was very caring and helpful. She was patient and explained things well and no upselling was involved. Very satisfied with there service.

Dave M.

Lynnwood, WA

My sincerest thanks to Neptune Society, Sherman Oaks, for caring... Read More

My sincerest thanks to Neptune Society, Sherman Oaks, for caring for the remains of my mother. Their staff is kind, patient, and assist you every step of the way during a difficult time. A special thank you to Alicia Jones, she is incredible.

Cheri T.

Sherman Oaks, CA

Val helped me through the process and she helped me... Read More

Val helped me through the process and she helped me schedule a viewing. Very easy and fast. Daisy greeted me to pick up my mom’s ashes and really listened to me and it meant a lot for someone to be there for me and listen to all the things that I’m going through, without judgment I was able to vent. Daisy and Val were such a great help and guide through this sad time. Very grateful. We received my mom’s ashes in such a short time and we were able to bury shortly after she passed.

Chris M.

Wilmington, CA

It was so wonderful to not have to worry about... Read More

It was so wonderful to not have to worry about the arrangements when my father passed. The Neptune Society took care of things efficiently and with dignity. Thank you.

Jenny F.

Monroe, WA