SCI Honored With

J.D. Power President’s Award

Service Corporation International (SCI), which includes affiliated company Neptune Society, received the J.D. Power President’s Award in 2016.

SCI is North America’s largest single provider of funeral, cremation, and cemetery services. It is one of only 12 companies to ever be bestowed this prestigious customer service award.

SCI has partnered with J.D. Power over the last ten years to administer a robust questionnaire, surveying over one hundred thousand families each year. The survey elicits insightful feedback on how SCI has impacted its customers’ lives. SCI has consistently scored very high.

SCI is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

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Recent Reviews

I was very pleased and satisfied with the care and... Read More

I was very pleased and satisfied with the care and consideration that I was given at this most difficult time. They went over and beyond my expectations. Thank you

Ronald L.

Fort Myers, FL

My family is very pleased with our experience today. My... Read More

My family is very pleased with our experience today. My Mom met with Cadence and she made the entire experience so calming and easy. She was amazing to our family and knowledgeable about all of our questions. Thank you for helping our family Cadence.

Melanie G.

Palm Harbor, FL

Tim B treated my wife and me with respect to... Read More

Tim B treated my wife and me with respect to honesty and like family.

Daryl B.

Cleveland, OH

At times of loss, it’s amazing to me how thoughtful... Read More

At times of loss, it’s amazing to me how thoughtful and kind complete strangers can be. We found this true with the staff at the Neptune Society, while they’re going over all the information they were compassionate, helpful and loving. Thank you, Russell and staff.

April M.

Jacksonville, FL

My family is grateful to the staff at the Neptune... Read More

My family is grateful to the staff at the Neptune Society in Palm Harbor for their compassion, professionalism, and responsiveness when my mother passed away last month. Thank you for making a difficult time easier.

Prentiss M.

Tampa, FL

Quick, polite, easy transaction. No haggling, I told them our... Read More

Quick, polite, easy transaction. No haggling, I told them our family was in dire straights financially, and wanted only the bare minimum of cremation, and have the ashes returned to the family. I found these people to be professional and courteous. I was able to handle the details over the phone, from out of state, in 15 minutes, leaving my father-in-law with having only to drive over to fill out the paperwork. They also accepted payment from two different family members over the phone. Marsha and Christina are highly recommended by my family.

Fran D.

Boston, MA

Carolyn was the caring, compassionate professional with all the answers.

Alan J.

Cornelius, OR

I couldn’t have been more surprised by the effort of... Read More

I couldn’t have been more surprised by the effort of Danielle Davis and her staff. Caring and helping through this hard time for my family I highly recommend the Neptune Society and the staff of the Hilliard branch. Thank you again, Jessica and Danielle

Bob C.

Columbus / Hilliard, OH

Alecia Collins helped us in so many ways and we... Read More

Alecia Collins helped us in so many ways and we appreciate her kindness.

Joyce A.

Austin, TX

Carlos provided excellent customer service. He was knowledgeable, helpful and... Read More

Carlos provided excellent customer service. He was knowledgeable, helpful and considerate throughout. Plus, he called me before I called him to alert me when the Death Certificates were delayed by the issuer, which I very much appreciated! Thank you, Carlos!

Patrice L.

Los Angeles / Sherman Oaks, CA

SCI Honored With

J.D. Power President’s Award

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