Austin

911 West Anderson Lane Suite 111
Austin, TX 78757

North Richland Hills

6455 Hilltop Drive, Suite 105
North Richland Hills, TX 76180

Houston

3425 South Shepherd Drive Suite 100
Houston, TX 77098

Plano

3000 Custer Road Suite 260
Plano, TX 75075

San Antonio

8910 Bandera Road Suite 301
San Antonio, TX 78250

Recent Testimonials from Texas Families Served

My step-father passed away September 2018 and had pre-planned with... Read More

My step-father passed away September 2018 and had pre-planned with Neptune for his cremation. Michael was wonderful, he worked with my nephew and took care of everything. Another good lesson Rod taught me, pre-plan!

Julia C.
Houston, TX

Neptune Society was highly recommended and they're close to the... Read More

Neptune Society was highly recommended and they’re close to the house, so my husband and I went down there one day. My husband wanted to be cremated, and we went in and bought a package. When he died on July 23rd, we used it and we were very pleased. The people were very nice, considerate and sympathetic.

Carolyn S.
Houston, TX

Handling my brother's final affairs was stressful for me. Neptune... Read More

Handling my brother’s final affairs was stressful for me. Neptune Society was so easy to communicate with. They also explained the process in a way that showed they care about what I was going through. Monica, our representative, was so helpful and quick to respond when I had questions. I don’t think I could have handled it without her.

Jean A.
Houston, TX

My mother didn't wake up on one Friday morning. The... Read More

My mother didn’t wake up on one Friday morning. The nursing home called me very early that day and I rushed to sit with her. Neptune Society had been notified. I was contacted directly by the Neptune Society to give me estimations of their arrival. When the representative arrived she very respectfully and discretely transferred my mother to the gurney. Mother was covered with a beautiful brocade cloth and moved out to an unmarked vehicle equipped to accept and lock the gurney into place. The move of my mother’s body was quick and, I emphasize, respectful.

The next week I was notified when the cremation would take place. A week later I received a call to come to accept mother’s remains and her death certificate. Neptune also contacted the cemetery and, with my input, selected the date of internment.

I was very pleased with the care and service we received. I am very glad, as are our adult children, that my husband and I have our own Neptune Society contracts!

Mary Y.
San Antonio, TX

Even though I lived a thousand miles from my late... Read More

Even though I lived a thousand miles from my late wife, Carolyn Roberson did an excellent job of keeping me informed on my wife’s cremation. Her ashes were quickly mailed to me undamaged. I thank you all for doing a wonderful job.

Russ S.
Dallas, TX

This is the kind of service you rarely come by-... Read More

This is the kind of service you rarely come by- it really makes a huge impact when you are going through loss.  Allyse was super- so communicative and reassuring during every step in the process. She has a calm and peace about her that just gives you a sense of comfort. We are grateful for every way that Neptune made this process easier to get through. We have seen the worth of having a plan in place for our families and more than that, having people and a place of worth that will be sincere and compassionate in the worst of times.  Thank you Allyse for your true customer care throughout, your calls and communication about everything were truly appreciated. Because of you, Neptune has already been recommended to those around us!

Brixth N.
Round Rock, TX

The folks at Neptune Society, especially Allyse Styles, Funeral Director,... Read More

The folks at Neptune Society, especially Allyse Styles, Funeral Director, are AWESOME!  Very professional and caring folks.  They provided nothing but the utmost respect for my mother’s remains from start to finish.  I’m definitely going to sign my husband and me up with them.  They’re the best!

Lisa K.
San Francisco, CA

The Neptune Society was every bit as good as I... Read More

The Neptune Society was every bit as good as I heard it was. From the onset of a no “hard” sale approach, but rather an educational, helpful approach, to the very last contact after my father’s death was professional and comforting. I am grateful to all the staff for their assistance and kindness during a difficult time.
Judy H.
San Antonio, TX

The Neptune Society did an outstanding job supporting our family... Read More

The Neptune Society did an outstanding job supporting our family when my wife recently passed away.  The staff was very supportive and kept in constant contact to ensure our needs were met.  I cannot thank them and Director Tiffany Cura enough for all their patience and understanding.

Robert G.
Selma, TX

This feels weird to write a review on my experience... Read More

This feels weird to write a review on my experience with my mom’s cremation but we frequently wrote reviews and notified managers or owners if we had great service. After reading the other reviews, I’m shocked because I had nothing but positive interactions with Ms. Monica at Neptune Society. My mom died unexpectedly a couple of weeks ago and the next day, I contacted Neptune Society about cremating my mom. Monica has been nothing but supportive and professional the entire time, with constant communication about updates and what I needed to do. Honestly, I was so overwhelmed with a lot of things that having someone like her has really helped make this process as smooth as possible. Thank you from the bottom of my heart for taking care of my mom and helping me through this insanely difficult time.

 

Christine S.
Bellaire, TX

Our son recently passed away and we contacted the Neptune... Read More

Our son recently passed away and we contacted the Neptune Society of Plano, TX. We were connected with Timothy Andrew **. Timothy respectfully guided us through the many steps regarding the arrangements for our son. Since our son lived out of town; we would like to thank Timothy ** and Martin Funeral Home of El Paso, TX for helping us with a very special and important request.

Kimberley L.
LEWISVILLE, TX

Alecia was amazing through the whole process. We actually live... Read More

Alecia was amazing through the whole process. We actually live in Houston but my Mom was in Austin after Harvey hit so having someone to handle everything from Austin was a life saver. We would have had to make tons of trips back and forth and figured out who to talk to in Austin just to get the process started. She was in communication with me the whole time and kept me up to date on what was going on. I do not think things would have gone as smooth if we had not had the Neptune Society helping us.

Callie K.
Austin, TX

I would just like to commend Alecia Collins in Austin,... Read More

I would just like to commend Alecia Collins in Austin, Tx for all the support and comfort she gave to me during the time of my mothers passing. She offered guidance for planning my mom’s celebration of life and gave me some great advice on taking care of myself through this process. I have already recommended your service to friends. She definitely went above and beyond duty and she is a genuinely caring person.

Minde S.
Austin, TX

We live down the street and we're 2 minutes away... Read More

We live down the street and we’re 2 minutes away from where Neptune is. I go by them all the time but I didn’t know what they are at first. Then I did some checking, and I found out exactly what they are so I used them. I wasn’t expecting my wife to pass away, which was a sudden thing, and I needed to do something quick. Neptune told me everything I needed to do. They gave me all the facts and information that Texas requires for what they have to do, and everything was right. They did everything for me and it went smooth like clockwork. They were fabulous and really great.

Gregory V.
San Antonio, TX

I contacted Neptune Society because I did not want my... Read More

I contacted Neptune Society because I did not want my family having to deal with my cremation wishes. They were very professional and left me with the feeling that I indeed made the right decision. I was completely satisfied and would encourage anyone looking for a solution to their final arrangements to contact the Neptune Society.

Rosemary H.
Arlington, TX

Kristin, our sales representative, was very thorough in her presentation.... Read More

Kristin, our sales representative, was very thorough in her presentation. We had already decided to use The Neptune Society due to many of our friends that are members. We have already recommended Kristin to other family members as well as several friends. We left it up to them to contact you.

James M.
Meadowlakes, TX

Very kind, very thorough, very good communication. Carolyn is wonderful... Read More

Very kind, very thorough, very good communication. Carolyn is wonderful in walking someone through a loss. She expertly advises on the practical issues that must take place, while also showing sincere concern for the grieving family. I’m grateful my dad had this in place for us.

Shannon M.
Queen Creek, AZ

When my mother passed, we knew she wanted to be... Read More

When my mother passed, we knew she wanted to be cremated but we hadn’t made any prior arrangements. So, I called a friend that I work with. Her father had just passed in March, although he passed in California, and I asked her if she had any recommendation. She referred me to Neptune Society because that’s who both of her parents had used. We went that afternoon after our mother passed. We dealt with a director named Carolyn and she was wonderful. She was very compassionate, kind, knowledgeable, warm and caring. All is good and we’re very pleased.

Denise H.
Dallas, TX

The service was exceptional form the purchase of the package... Read More

The service was exceptional form the purchase of the package several years ago until the cremation this month. Ms. Allen st the Shepherd office was very professional and sympathetic to the death of my husband this month. The service provided was excellent.

Carolyn S.
Houston, TX

Sad to see the bad reviews. We have used the... Read More

Sad to see the bad reviews. We have used the Houston office for two recent passings in our family. Both times, LaQuita Allen was truly outstanding from the beginning. I have zero complaints and I highly recommend Neptune Society.

Ben P.
Houston, TX

Carolyn was absolutely wonderful to work with! The Neptune Society... Read More

Carolyn was absolutely wonderful to work with! The Neptune Society is one of the most professional, warm, compassionate businesses I’ve ever worked with. We have used them twice for family deaths and have two prepaid arrangements. We have NEVER experienced a “hard sell”; only kindness and understanding. They are also experienced in obese removal and cremation which is why two of our needs have been through them. They are nothing short of professional and respectful through the entire process. I doubt, very highly, that I would use anyone else for our future funeral needs.

Sheri M.
Forney, TX

Thank you so much, Tiffany,  you have been very comforting... Read More

Thank you so much, Tiffany,  you have been very comforting to work with during this very hard time. Thank you for your compassion and everything else you have done.

Jeanette F.
San Antonio, TX

Marlys and her team at Neptune were wonderful. She was... Read More

Marlys and her team at Neptune were wonderful. She was helpful, considerate and responsive- even replying on a Sunday afternoon. Having this plan in place along with the high caliber of caring service made all the difference in this difficult time. Thank you!

Jackie
Fort Worth, TX

Sadly and with very heavy hearts, my sister and I... Read More

Sadly and with very heavy hearts, my sister and I visited the Neptune Society office in Plano, Texas the afternoon of my mother’s passing. Although our mother had been in, we were not prepared for her passing at this time and had made no arrangements. We were referred to Neptune by a friend, as we knew our mother wished to be cremated. Our appointment went as smoothly as it could, and especially because we were raw with emotion. Carolyn Roberson, Funeral Director, could not have been any kinder or compassionate and that made the process so much more bearable. She communicated with us often, giving us updates on the death certificates and the cremation itself. We are more than pleased with the service we received and highly recommend Neptune Society. And the fact that the service was very well priced is an added bonus!

Denise H.
Plano / Dallas, TX

As soon as I walked in the door I was... Read More

As soon as I walked in the door I was helped. Mrs. Derringer was so nice and comforting to me and my daughter in this time of grieving. Mrs. Derringer gave me all the time I needed to ask anything pertaining to the cremation. She was exact in everything and went through all the procedure step by step. I left there feeling very comfortable with the process. I would give an A++ for the meeting.

Greg V.
San Antonio, TX

Carolyn and the lovely people at Neptune Society were wonderful... Read More

Carolyn and the lovely people at Neptune Society were wonderful to work with. Carolyn was personable and very helpful. My father had purchased Cremation Services in 2010 for himself and my mother. My mother died in 2013 and my father just died in July. There were no hitches what-so-ever in taking care of my father once he died in home hospice. Hospice notified the Neptune Society, we had a card with the account information on it. That was it, shortly afterward a car arrived to take my father’s body to the Crematory, two days later I went to Neptune to fill out some paperwork and in 10 days I had my father’s ashes and the necessary death certificates to start closing out his accounts. Thank you for the peace of mind this brought to my siblings and me as we navigate this new territory. I highly recommend their services and I am especially impressed with the pre-payment plan that my father purchased. Everything was paid, save a $52 fee for additional death certificates, and taken care of. Thank you!

Lois L.
Dallas, TX

Yessica and the entire staff at Neptune were professional and... Read More

Yessica and the entire staff at Neptune were professional and sympathetic during this difficult time. All of our questions and needs were addressed with respect and sincerity. I would recommend them to anyone in need of this service.

Randall C.
Fort Worth, TX

My mom and dad made their arrangements with Neptune so... Read More

My mom and dad made their arrangements with Neptune so we used it when they passed away. Neptune has a very good reputation, and some of my mom and dad’s friends had recommended it as well. When my father passed away five years ago, Neptune came to get him and they were amazing to work with. They gave us as much time as we wanted, and we had already waited quite a while to call them because we wanted some time with him. 

And then when my mother passed away, Marlys was very compassionate and helpful. She took her time and explained everything thoroughly. We got a different urn than the one my mother had because I wanted it to match my dad’s, and Marlys helped me find the one that my dad had gotten to make sure that it was truly the one I wanted. She also helped me get it bookmarked and she helped with what I should put on both sides. Whenever she contacted me, she was so sweet. Her voice was so very soothing. It was the best experience. Also, Neptune sens weekly grief counseling links and information which is very helpful.

Bernadette M.
Sacramento, CA

Excellent service during the death of my mother.  Tiffany was... Read More

Excellent service during the death of my mother.  Tiffany was helpful, caring, and very professional.  Highly recommended this Neptune Society for taking care of your needs during a very difficult time.

Linda P.
Alexandria, VA

We needed a cremation service and when we looked in... Read More

We needed a cremation service and when we looked in the telephone directory, Neptune Society was the first one listed. My niece, Carla, just went through this with a family in Oklahoma and so she knew what the difference in the cost was. Since we were gonna have the cremation, and we weren’t gonna have a service, we decided to go with them. We had the obituary in the Houston Chronicle and it took a little bit to get it onto Neptune but Laquita, the rep, was very compassionate, understanding, sympathetic and very nice. We had a prepaid policy and our insurance company told us to ask them if they accepted the insurance. We sat and talked with her about what was offered, about the insurance that we had and what was available.

Barbara G.
Houston, TX

My mother had pre-purchased packages from Neptune Society for my... Read More

My mother had pre-purchased packages from Neptune Society for my father and herself. I didn’t have to do anything but go in there, sign papers, and know it was taken care of. Alicia was so amazing. She was friendly and helpful. I had no idea what was going on, I was in a very sad state and she helped me through. She even sent me extra information about things I wanna make sure that I take care of as executor.

Christia S.
Austin, TX

After the sudden loss of my son, my daughter and... Read More

After the sudden loss of my son, my daughter and I were looking for a company to arrange for him to be cremated as soon as possible so that we could lay him to rest and get through the hardest day of our lives. It may not have made sense to anyone but us at the time why we wanted this all to be done so quickly but with the stress and heartbreak of everything, we were wanting one ounce of closure and arranging for all of this to be done as soon as possible helped us achieve that. We contacted another company in San Antonio initially but they were so cold and robotic when talking to us about the process and told us it would not be possible to have what we needed to be done in less than two weeks. We were hurting and felt alone in the process and were looking for some guidance since we had never experienced something so tragic and didn’t know the steps to take to get everything arranged for the funeral.

We then found Neptune Society and my daughter spoke with an employee named Callaghan – this changed everything for us. She was kind, soft-spoken, empathetic, and dedicated to making what we needed happen. She called us several times to check in and update us on the process and spoke to her superior about the timeline of what we needed to be done and they made the impossible possible. I am so incredibly grateful I found this company who truly cares about their clients and who’s respect for such delicate matters is unmatched. The darkest time in my life was lightened when they stepped in to take some of the weight off of my shoulders and I will forever cherish that. I recommend their services to anyone looking for a compassionate team that dedicates themselves to bettering the lives of those who are experiencing unmeasurable pain. Thank you Neptune Society and namely, Callaghan, for all of your help and sensitivity.

Lori H.
San Angelo, TX

With Neptune Society, I knew I was dealing with something... Read More

With Neptune Society, I knew I was dealing with something reputable. My interactions with their staff were like in a hospice, and Carolyn was fantastic. She made a very difficult situation much easier. There was so much dignity in the way that they talked about everything and a lot of respect for what was going on. They don’t know your loved one but it felt like it were among friends.

Marcia K.
Dallas, TX

Neptune Society did everything they said they would do. They... Read More

Neptune Society did everything they said they would do. They kept me informed each step of the way and offered to have me involved or not involved, depending on my comfort. We travel a lot and Neptune provided coverage and travel. I was very pleased with them.

David B.
Midland, TX

The presentation was excellent. Lisa explained in detail the different... Read More

The presentation was excellent. Lisa explained in detail the different promotions that were in effect and answered all my questions. I was very impressed with Lisa. I knew after talking to Lisa and how caring she was that I would choose Neptune. She is an asset to your company.

Barbara D.
San Antonio, TX

Laquita, Thank you so much. You have been so supportive and so... Read More

Laquita, Thank you so much. You have been so supportive and so helpful throughout this death. Well beyond what I wondered about when I signed up with Neptune Society. People like you are what make a business such a Neptune Society. Without your expertise, compassion, and willingness to work closely with families, Neptune Society would not succeed, nor meet the client’s needs. Again, thank you so much.

Jan J.
Houston, TX.

My mother, sister and I all three took out Neptune... Read More

My mother, sister and I all three took out Neptune plans a number of years ago. Unfortunately, two of those plans have been used. The process was seamless. Both my mother & sister were in our home at the time of their deaths, under Hospice care. Hospice made all the necessary calls, including to Neptune. Neptune staff were very reverent as they made preparations. they kept us in the loop as to what was going on and the time frame. I absolutely would & have recommended Neptune Society

Anna M.
Plano / Dallas, TX

Tim ** was with me for the entire process of... Read More

Tim ** was with me for the entire process of taking care of my wife. He was very caring and responsive to all my requests. I could not have had a better person to help me with my wife’s arrangments. Because of his caring responsiveness, I have instructed my children to call him when I pass. Thanks, Tim.

Vernon R.
Frisco, TX

I live in Boise and my brother lives in Houston.... Read More

I live in Boise and my brother lives in Houston. Neptune Society had pre-set up everything and I was pleased with their decision. They handled everything. I had some paperwork I had to sign and it all got handled quite well. All I had to do was sign them. They had everything all set up, ready to go, then emailed it to me.

Ellen K.
Boise, ID

I'm sorry to hear the problems others encountered.  My husband... Read More

I’m sorry to hear the problems others encountered.  My husband and I signed up with the Neptune Society in June, and sadly, he passed in March.  I cannot say enough in praise of them. The entire process was stress-free and worry-free.   All the details were handled immediately and with no problems.  My family and I really appreciated their professionalism and assistance.  I would highly recommend them.

Penny T.
Conroe, TX

This is as good as I could get. Neptune's recovery... Read More

This is as good as I could get. Neptune’s recovery team were as professional as they come. As former Security at Local Hospitals, I was involved in oh too many “FINAL ESCORTS” of those how failed to recover from whatever brought them to Us in the first place.

13 Feb 2018, 1335 hrs, “My Angel” of 46 yrs. Passed Away. The personnel performed their duties as professionally as any team from any local
funeral falsity. The “Rose” was a wonderful touch.

Yes, I too Get advertisements every so often. But that I take is to remind me to plan ahead for MY OWN DEMISE.

Leo O.
San Francisco, CA

I want to give a review on Callahan Derringer in your... Read More

I want to give a review on Callahan Derringer in your San Antonio TX location. So professional, so caring she made a hard time I was going through much easier.

Sally M.
San Antonio, TX

The ladies here could not have been more caring and... Read More

The ladies here could not have been more caring and professional at a very difficult time. Thank you, Tiffany and Callaghan, for being so kind to me and my family.

Jennifer M.
Houston, TX

  I must commend all of you at  Neptune for... Read More

 

I must commend all of you at  Neptune for all of your services.  Even though I am fortunate to live in such a caring environment here at Blue Skies, families who are coping alone must be lost finding themselves in such a bleak situation.  Your daily messages have been very pertinent, and much appreciated.
Again, thank you all very much.

 

Jenona W.
San Antonio, TX

This is the second time in a little over a... Read More

This is the second time in a little over a year my family has used Neptune, they are so respectful and easy to work with, they are with you step by step.

Katrina B.
Fort Worth, TX

The entire process of my mother’s passing was handled in... Read More

The entire process of my mother’s passing was handled in a totally professional and respectful manner by the entire staff; I do need to single out Tiffany who helped me by staying in touch with all updates! Thank you!

Helga W.
San Antonio, TX

I was interested in getting information. I got a call... Read More

I was interested in getting information. I got a call from your representative who was awesome and friendly. She answered all my questions. She scheduled an appointment for your representative to come to speak with me in person. That experience was fantastic. I have told my friends about my wonderful experience with this company.

Kathy G.
Flower Mound, TX

My father very recently died and I cannot say enough... Read More

My father very recently died and I cannot say enough good things about how wonderful Neptune Society was to work with. From coming to the house to pre-plan to handling everything after he died. They were so kind when we called to report dads death. They had people here at the house to pick him up less than 45 minutes after he was released. The doctor that agreed to sign the death certificate went out of town right after-scheduled to be gone a week and a half and Neptune took care of calling and getting the dr in from her vacation to get it signed. It took one week from the day of his death until his ashes and the death certificate was ready. Every interaction I had there was very compassionate and professional. I can not recommend them enough-the rest of our families cremation needs will be handled by Neptune Society.

Deb S.
Austin, TX

This is a first class operation. We chose Neptune for... Read More

This is a first class operation. We chose Neptune for my mother after using a large funeral home when Dad passed. Neptune had been something I looked into after that event. My mother was very clear about her wishes. I’d talked with her a length. Then the time caught us the Neptune people were absolutely delightful to deal with. Highly and gladly recommend this service.

Robert B.
Houston, TX

my wife of 39 years passed in February of 2018.... Read More

my wife of 39 years passed in February of 2018. We had prepaid for our cremation service from Neptune Society. The service we got, especially from Mayra Ochoa, was outstanding in almost every respect. They did a very good job, overall. I’m satisfied with the results now and satisfied that my own final arrangements are already taken care of by my prepaid plan with Neptune Society.

Ed C.
Pearland, TX

We could not have been more pleased with the service... Read More

We could not have been more pleased with the service we received from Mayra Ochoa.  My brother passed away in Houston but we live in Boise, ID so had to coordinate from here.  Mayra Ochoa was extremely helpful and the paperwork required handled very efficiently

Ellen K.
San Francisco, CA

My Mother made arrangements with Neptune Society several years back.... Read More

My Mother made arrangements with Neptune Society several years back.
On March 21st, 2018. She passed.
Esmeralda and the team made the best arrangements anyone could ever ask for.
The family’s experience with Esmeralda couldn’t have been better.
Things were stressful as it was in this situation, but Esmeralda took all that and made it happen.
They made all the necessary arrangements.
Esmeralda….. We may have lost our Mother, but we now have a new sister. you now have a new family.
Thanks a million.

Jose G.
San Francisco, CA

I was treated as if we were the only folks... Read More

I was treated as if we were the only folks they had to deal with and the concern that was shown to my entire family was amazing. I never felt rushed or pressured into anything. Allyse was our contact and showed great concern for everything that was going on. I Highly recommend these folks. We had discussed getting a plan but had put it off and suddenly I needed someone and they stepped right up and helped me.

Thank you really doesn’t express how much I appreciated Allyse and Neptune

Don N.
San Francisco, CA

I did not feel like just another customer... I felt... Read More

I did not feel like just another customer… I felt cared for. I highly recommend Neptune Society. It’s hard enough to lose someone. It was nice to have someone who could guide me through the process without pressuring me. Alecia was amazing.

Angela V.
Manor, TX

I contacted the Neptune Society and they followed the same... Read More

I contacted the Neptune Society and they followed the same day to discuss a time to meet and review the program. The Customer Service Rep was sociable, professional and very knowledgeable about the process of funeral concerns. It was very reasonable and easy to complete. I highly recommend this to others.

Brian A.
Heath, TX

The entire experience with Neptune Society went very smoothly. The... Read More

The entire experience with Neptune Society went very smoothly. The staff and managers were all very knowledgeable, thereby making it a pleasant experience. It also made my Mom at ease knowing that everything was already taken care of. I would highly recommend their service to anyone who is interested in or needs to set up cremation services.

Debra S.
Corpus Christi, TX

Neptune was recommended to me by a friend after having... Read More

Neptune was recommended to me by a friend after having a very negative experience with Sunset Memorial. Callaghan in San Antonio TX was so helpful and professional. Not anybody can do this job but she does it well. The place was clean and quiet. Highly recommend your services.

Debra S.
San Antonio, TX

We would like to commend Mayra ** at the facility... Read More

We would like to commend Mayra ** at the facility in Houston, Texas. During our grief and difficult time, Mayra was so compassionate and kind from day one. She kept us informed of every step by phone call or email. She is a valuable asset to your company. She really has the ability to comfort during the loss of our loved one.

Otis M.
Houston, TX

On January 26th, 2018 we learned it was my brother's... Read More

On January 26th, 2018 we learned it was my brother’s badly decomposed body found under a bridge… I didn’t know what to do. I’d never arranged such services but The Neptune Society responded quickly, securely and passionately. I needed to be walked through this process every step of the way and Ms. ** did so patiently and simply. I am still impressed at how easy the entire process was. They just know what to do and how to do it. We’re grateful for their services.

Virginia P.
Garland, TX

They were able to take care of everything that needed... Read More

They were able to take care of everything that needed to be completed. I gave them a call when the hospital said they needed to know who would be picking up my wife’s body as it needed to be removed. I called the Neptune Society and they took care of everything from there. I knew of no other option for cremation as I had made no previous plans except my wife wanted to be cremated. All turned out much better than I could have expected given the circumstances.

Richard B.
Bessemer, AL

We contacted the Neptune Society at San Antonio, Texas and... Read More

We contacted the Neptune Society at San Antonio, Texas and talked to an agent about cremation services. After attending a meeting in their office we learned more about their services and had our questions answered. We decided to use Neptune Society for our cremation services and are pleased with our choice. We were able to plan our cremation services for the future and not have our children deal with it. Our experience was as we expected and we recommend their services to anyone that wants to plan ahead of time. Thanks.

Abel L.
Bandera, TX

There's a sense of peace knowing when my time comes... Read More

There’s a sense of peace knowing when my time comes my arrangements are taken care of and paid for. Now I can go on living my life knowing there are no loose ends for my family to have to deal with. The Neptune Society was easy to work with and I have to say, more cost-effective than a cremation done through a funeral home. I like that my costs will never increase no matter how long I live. The eco-friendly urn is really very nice. I first learned about The Neptune Society from a client’s boss about 20 years ago. I have to thank him for making me aware of you and thank you for providing a wonderful service!

Laurie B.
Canyon Lake, TX

The staff was always caring and professional each time that... Read More

The staff was always caring and professional each time that I was there or had a need. I would highly recommend their services as an alternative to conventional ones. Tiffany, in particular, was always extremely helpful in many ways.

William G.
San Antonio, TX

My mother-in-law had the pre-plan services for her and her... Read More

My mother-in-law had the pre-plan services for her and her husband. They lived in Fort Worth and they were the ones that subscribed to it. Then he passed away and everything was taken care of. She moved to New York and then she died in November, so we contacted Neptune Society on her behalf. We knew my mother-in-law had that plan and we knew her wishes. We got a hold of Cindy at the Fort Worth office, and she was wonderful to deal with. It just took all the pressure off of us, and she handled everything just as my mother-in-law wanted. Neptune Society really helped us out and the service was so slick.

The employees were very responsive because she died on a Sunday and by Monday, we had everything in order. They contacted a liaison here, which is another funeral parlor, and they worked with them. They took care of all the paperwork, that all I had to do was go down and write the check out for the death certificates. They were very sensitive, expedient and efficient, and I appreciate their kindness. This experience was so good for us, that now my husband and I are thinking that we should do this for our kids. In case something happens to us, everything is prepaid and taken care of. Neptune Society is kind of unique. It is the best way to go and I would highly recommend them.

Colleen H.
Fort Worth, TX

My wife and I have a prepaid plan for us.... Read More

My wife and I have a prepaid plan for us. Our daughter became terminally ill, and we knew we needed to find someone we could trust to complete the arrangements. All of the personnel of Neptune were absolutely compassionate, professional, and helpful to our needs. We could not be more pleased with our selection of Neptune.

David W.
Duncanville, TX

I have never been in a situation having to make... Read More

I have never been in a situation having to make decisions for a loved one. The care and detailed understanding and sense of comfort I received from Neptune Society were outstanding. I can’t say during this most difficult time I didn’t have anyone or place to help me move forward than Neptune Society

Carmen M.
Round Rock, TX

As it is very difficult when someone you love so... Read More

As it is very difficult when someone you love so many passes. The staff at Neptune Society were just wonderful! Everything was explained in detail and with deep support. They did all the documentation needed to cremate my sister.  Everything was handled with the utmost respect and never felt pressured or rushed to make decisions.

C. M.
Murrieta, CA.

I was very impressed with my Neptune representative; she was... Read More

I was very impressed with my Neptune representative; she was knowledgeable and personable, and extremely helpful. Although I have a limited income at present, I was relieved to find that I could afford to be responsible in this regard!

Katherine W.
Fort Worth, TX

Our experience in dealing with Cindy Lewis Simpson and her... Read More

Our experience in dealing with Cindy Lewis Simpson and her assistant was outstanding. Their professional manner, their sensitivity and their seamless effort in dealing with our special circumstance were very much appreciated.

Colleen H.
Fort Worth, TX

My aunt said she was going to live to 100... Read More

My aunt said she was going to live to 100 but she didn’t quite make it. After her passing, I was the one that had the opportunity to clean out her apartment and settle some things. Neptune Society took care of the cremation and they’ve got a terrible location. They’re just off of the highway and if you exit where you think they are, you’ve already passed them. You got to do a little loop-the-loop to get back there.

They’re extremely nice, though. Being an old codger, it’s nice to be around attractive young women that listen to you and laugh at your jokes. Their receptionist was also very nice to me. They made sure that I had the number of death certificates that I was told was needed. All I had to do was show up and hand them my credit card. The lady talked me into a small urn, too. It’s metal, about two inches tall and about an inch across that you put some of the ashes in. My aunt had a small one in her closet of my uncle’s ashes and I got a small one for my her ashes. The two urns are sitting side by side and Neptune took care of that for me.

My wife and I both have purchased the whole bucket for ourselves. We made a request and a lady came to our house and set up everything. Funerals can be extremely expensive and the thing that I like about Neptune Society was that once it’s paid for, I don’t have to pay for anything else. Everything is pretty much-taken care of. No matter which one of us goes first, everything is taken care of. If you’re in China and you die, they take care of you from that point where you are and get you back. The one thing I hope they have is a minister to reify the services because we’re going to have services. My neighbor did at the cemetery but my aunt made no provisions for that. I would definitely recommend Neptune Society because I’ve seen how much trouble just a normal funeral can be.

Lloyd M.
Arlington, TX

Four years ago, I heard about Neptune Society from a... Read More

Four years ago, I heard about Neptune Society from a friend. They have such a good reputation and I was very impressed with the lady who came out and talked to us about it. We paid $2500 and I know that there are places that are less and places that are more, but there was something about Neptune Society. My husband and I had a big thing off of both of our minds at that time and they’re very good. It seemed like everything would be taken care of, and it was. They did everything they said they would do.

My husband passed on October the 3rd of this year and luckily, we had home hospice, so I was by his side every moment even when he passed. I had to call home hospice and they called Neptune Society because things were already set up. They called me about how much he weighed and I said he lost a lot of weight. Then they sent out a large girl and a small girl who came dressed to the nines in their black and white. They handed me a rose, hugged me and said they’re sorry. I felt like I was their only client in the world. Then we walked in and saw my husband.

They gave me all the time I needed with him. I held him, kissed him and loved him for a while and then, it was time for them to put him out. I asked if I could walk with them and they let me. I’m not sure they’re supposed to do that but it meant the world. I also got to wave goodbye as they put him in. It’s a horrible experience, but it couldn’t have been better. The ashes were spread and I wear around my neck the thing he had on his toe that was left because they had the ashes wrapped in this oval thing that was burned and I adore and wear it. Two or three people think it’s gross, but everyone else thinks it’s magnificent. I love it. Neptune Society was glorious, peaceful and kind. They’re the best and I’d love to work for them part-time.

Carole G.
San Antonio, TX

Staff was amazing. So understanding and let me go through... Read More

Staff was amazing. So understanding and let me go through everything at my pace. The extra things that were offered were perfect for my situation. Thank you for your kindness and care of my loved one.

David D.
San Antonio, TX

My husband fell, got a brain bleed was showing positive... Read More

My husband fell, got a brain bleed was showing positive signs daily towards improving and all of a sudden we went from talking about rehab to hospice and he died the next day. All in all it was 7 days. I had not made any arrangements because it was sudden. I called the Neptune Society and they were more than nice and took care of everything for me. Everything was done. All I had to do was sign papers and not worry. Thank you Neptune Society.

Bonnie W.
Cypress, TX

I had a fabulous experience with Neptune Society. Cindy was... Read More

I had a fabulous experience with Neptune Society. Cindy was absolutely heaven-sent. She was the person who I personally interacted with and she was just awesome. She was great from the very beginning to the very end. She was so sweet and when I went to pick up my dad’s ashes, she had the candle going and Kleenex, and she was just very, very, very compassionate and sweet. It was just so easy. I just made one phone call, literally.

Erin C.
Fresco, TX

My partner heard about Neptune Society and had one representative... Read More

My partner heard about Neptune Society and had one representative come out to the house to explain it and she liked it. I never met anybody in Neptune that wasn’t so gracious, ready to help and loving towards my partner by doing everything that they could to make her comfortable. They were careful with her and the people that came out to take care of her were wonderful. She loved every one of them which was the important thing. I would highly recommend Neptune.

Mary V.
Houston, TX

My mother was in the process of dying and my... Read More

My mother was in the process of dying and my daughter went online. She found Neptune online, called them and they got right back to her. She felt led and she just picked them. It turned out that I had talked with my great aunt and uncle about Neptune as we were in the process, it hadn’t been paid for yet. They too had purchased Neptune. My interaction with their team was wonderful. It was very straightforward and informative. It was a very difficult time and it was handled very nicely. Plus, the cost was amazing. It was a peaceful experience.

Susan V.
Houston, TX

Marlys was a pleasure to work with. She was very... Read More

Marlys was a pleasure to work with. She was very informative and helpful. I know my Aunt Marge would have been pleased with the service she received. It makes me glad to have selected the Neptune Society for my funeral needs.

Lloyd M.
Ft. Worth, TX

On Oct. 3, 2017, my sweet Bobby was called to... Read More

On Oct. 3, 2017, my sweet Bobby was called to join our Heavenly Father in heaven. We had contacted the Neptune Society about 3 years ago, not thinking that we would be using it this soon. Please know that this organization is just absolutely incredible. The dear ladies that came out to receive my Bobby let me take all of the time I needed for goodbyes and kisses. And still this week they are helping me with every single thing that I need and must do. I give this Society a 15 on a scale of one to 10.

Carole G.
San Antonio, TX

Deanna Riepe loved receiving the love and care from Neptune.... Read More

Deanna Riepe loved receiving the love and care from Neptune. Each individual from Neptune treated Dee with such love and respect. As her partner, I too experienced a very caring atmosphere and concern whenever they came to help her. Each individual who came and wished they could stay longer.

Mayra, I want to thank you for all you did for Dee. I’m sitting in tears again trying to tell everyone at Neptune thank you for taking such care of my love. She was a special lady. You are all special angels!

 

Love you all,

Mary

Mary V.
Houston, TX

Esmerelda was a pleasure to work with. She made a... Read More

Esmerelda was a pleasure to work with. She made a very difficult time bearable. She truly is a professional. She made the process seamless. I can’t say enough good things about her.

Natasha S.
Bellaire, TX.

The Neptune Society was one of the best decisions my... Read More

The Neptune Society was one of the best decisions my dad ever made. They were dignified, professional and extremely caring. My dad was a member with Neptune Society when he passed away. My mother called there funeral home in the middle of the night, they picked up my dad within 90 minutes, covered him with the American flag since he was in the military and removed his body. We never had to set foot in the funeral home. We ordered the death certificates and signed a couple of documents that were mailed to us, and that was it. There was nothing else that we were expected to do or buy. We just had to pay for the death certificates. It was like having a friend in the funeral business they held our hands through each step. I’ve heard the horror stories from friends who have used local funeral homes. They were pressured into spending incredible amounts of money on needless items. With Neptune Society, my dad paid a minimal amount in the beginning and everything was taken care of. I can’t say enough good things about the funeral directors and the compassion and professionalism they showed our family. I was so impressed with Neptune Society that I pre-arranged my funeral with them. Thank you Neptune Society.

Shannon L.
Argyle, TX

My husband's wishes were to be cremated, but I had... Read More

My husband’s wishes were to be cremated, but I had to educate myself to cremation.   I called Neptune because I had heard good things about them.  Then I  chose Neptune Society because, when I called them, they were the most compassionate,and took time to educate me.  At first, I was shocked that it can take so long to get the cremation done, but the process was clearly explained to me.  My daughters were not present when my husband passed and Neptune staff even arranged for my daughters to have closure by letting them visit my husband before the cremation. They were surprisingly affordable which would have put a smile on my husband’s face.

Debra L.
Duncanville, TX.

As part of our estate planning my husband and I... Read More

As part of our estate planning my husband and I signed up for Neptune Society, prepaid cremation service several years ago. Having that part of end-of-life planning done took one big piece off the crazy list of things that need to be taken care of when you are in no place to handle lots of decisions and details. The staff was kind and capable, the closing paperwork was simple and the coordination between the local office and California was great.

Carol B.
Leander, TX

My father is aging and just celebrated his 90th year... Read More

My father is aging and just celebrated his 90th year of life. He is widowed and has been living with us for over 6 years. We have noticed a gradual decline in his health and needed to understand and prepare for the final moment in his carnal life. The Neptune Society has given us the peace of mind to understand how to properly prepare and deal with one of the most matters in a loved one’s life. It all seems daunting, confusing, and stressful when coming to grips with someone passing from life to life, but knowing that it is all covered ahead of time and all we have to do is make a phone call is very reassuring. Thank you.

Eric M.
Forney, TX

Clomer is who I dealt with. We used you for... Read More

Clomer is who I dealt with. We used you for my son that died 5 years ago, but knew nothing because my sister took care of it. He was wonderful and worked so hard, on his own time, to make sure we received her ashes in time for her service.

Eva T.
Mansfield, TX

100 STARS!!! I want to thank Neptune for all there... Read More

100 STARS!!! I want to thank Neptune for all there amazing help and hard work, as a daughter
I never really imagined what it would be like when my father passed, I know a long time ago he handed me a card and said when I pass call them, and I put it in my wallet and went on, along the way he would ask if I still had it, and I did, even then never thinking one day I would have to use it! well Friday August 18th when my father passed the card came out of the wallet, very saddened! very heart broke! starting Monday when Kelly Hemry contacted me and started working with me for my father it has been the best experience for something some one doesn’t want to have to go through! I want to thank you all for your respect, love and being the best at what you do! my Daddy would be so happy that he choose Neptune for his last wishes

Colleen S
Austin, TX

I cannot say enough about Cindy Simpson. She is truly... Read More

I cannot say enough about Cindy Simpson. She is truly an angel. She helped me and brother and sister through the most awful time of our lives. Her compassion made this process so much easier. I highly recommend Neptune.

Erin C
Frisco, TX

Wilhelmina Sims has been absolutely fantastic helping me through the... Read More

Wilhelmina Sims has been absolutely fantastic helping me through the process.  I am extremely grateful to her for her fine work and for her help in getting through this difficulty experience.

Felicia G
Leander, TX

Thank you for the understanding and caring that you showed... Read More

Thank you for the understanding and caring that you showed me and my wife’s remains. The service was great.

Tommy J
Conroe, TX

I want to thank Lori all she did everyone was... Read More

I want to thank Lori all she did everyone was very helpful thank you during the time of my mother passing. You really help me deal and get through the process. Thank yiu

James H
San Antonio, TX

The young lady that took care of me was great... Read More

The young lady that took care of me was great and I had spoke with her a year ago. And this year I was able to purchase my cremation packet. I did not want my sons to have to worry about it. It put peace of mind for me. That all of my wish will be taking care off and my arrangements. Thank you, Neptune.

Elizabeth R
Mesquite, TX

Marliys was amazing! She took care of every request and... Read More

Marliys was amazing! She took care of every request and made the process so much easier. She was prompt, courteous and executed the entire process flawlessly! Highly recommended!

Brooke B
Dallas, TX

This organization was a Godsend. My sister passed away and... Read More

This organization was a Godsend. My sister passed away and they immediately took care or all the arrangements. I am very pleased with their service and will be using them in the future.
I didn’t give them five stars because waiting for the ambulance at 1:00 a.m.
took over two hours for them to come – they had another death that had come in ahead of us, so we had to wait.  When they did come, they were efficient and very kind.

Gloria C
Spring, TX

My mother died suddenly with no arrangements in place. Neptune... Read More

My mother died suddenly with no arrangements in place. Neptune Society handled her cremation with kindness and care; Mayra Ochoa explained the options available and helped me choose only the ones which made sense for us. She communicated each step of the process well answered my questions promptly along the way. I would definitely recommend their services and plan to purchase a prepaid package for myself.

Julia G
Houston, TX

Ms Lori Adamson provided a very enjoyable process at a... Read More

Ms Lori Adamson provided a very enjoyable process at a time when I was dealing with the grief of losing my wife. She advised me on what I needed to accomplish and on what she would take care of. Provided all the paperwork I needed and or wanted. Extremely polite and always there to provide answers to any question that came up. Also advised me where I need to go to obtain paper that I would need. Everyone I dealt with at the San Antonio, Texas location always provided wonder/caring service. Thanks and God Bless. Joe Zimmer

Joseph L. Zimmer
Texas

I had purchased the cremation package in 2015. I moved... Read More

I had purchased the cremation package in 2015. I moved to this state in 2016. My contact was Esmeralda Alvarado-Mercado. She was considerate, patient, helpful, kind, understanding and I felt she cared for my loss. She explained each process and what to expect. All was respectful and with dignity. I highly recommend Neptune Society in Houston. Thank you to all in the office especially Esmeralda. Blessings to all.

Margarita R
Kingwood, TX

Just wanted to say thank you so much to Esmeralda... Read More

Just wanted to say thank you so much to Esmeralda and the Neptune Society team . They were so helpful when I needed it the most with the passing of my parents. They went above and beyond to help me through out the whole ordeal!.. thanks again !

Scott H
Sugar Land, TX

Thanks to the Neptune Society a grave day was made... Read More

Thanks to the Neptune Society a grave day was made somewhat special. Throughout the whole process they held my hand. They told me what to expect, what I needed to do and how. I was dealing with my fathers death in Maine and already had so much on my plate. When I called Neptune at the Houston location they already started gathering and making my arrangements for my father. They transferred the body, dealt with the hospital and all of the records.
This was great not having to deal with the bulk of everything that needed to get done with people that were efficient, reliable, handled my needs with excellent customer service, and gave me a reasonable price for everything.

Chelsea D
Denton, TX

I was truly pleased with the courteous and humble service... Read More

I was truly pleased with the courteous and humble service we received from each member of the Neptune Society. So impressed by their personal attention to details when my uncle passed away, that I purchased a plan for myself.

Sandra Haun
Fort Worth, TX

It's a service you don't really want to use, but... Read More

It’s a service you don’t really want to use, but they were really great. After my father passed, they made everything easy. They didn’t push any extra services on us and the woman we dealt with was calm and respectful.

Sunny P.
Fort Worth, TX

We received exceptional service from all.

Pam Middleton
Haslet texas

Peace of mind during difficult time. Thankful my parents planned... Read More

Peace of mind during difficult time. Thankful my parents planned ahead and prepaid. Staff was great. Thank you Marlys

Ginny S.
Ft Worth, TX

Marlys and the Neptune Society handled everything regarding the passing... Read More

Marlys and the Neptune Society handled everything regarding the passing of my wife. They handled everything from picking her up to the cremation to obtaining death certificates and completing all paperwork. Their service was invaluable during this difficult time.

Jess Nunnelee
Ft. Worth, TX

Marlys and her team were excellent. I had no experience... Read More

Marlys and her team were excellent. I had no experience in taking care of the details of my father’s passing and she guided me thru the process. The team at the hospice were were very kind and respectful when they took possession of my father’s remains. I truly couldn’t have asked for a more kind and compassionate team. My thanks to them in making a difficult time just a little bit easier.

Glenn K.
Ft. Worth, TX

My wife recently passed away and they handled the entire... Read More

My wife recently passed away and they handled the entire process in a professional and courteous manner. When it’s my time to join my wife in heaven they will handle the process – I know I will be handled with dignity and respect

Raymond Penney
Ft. Worth, TX

Our father passed away in March, and my sister and... Read More

Our father passed away in March, and my sister and I had never dealt with the Neptune Society before. It was a very smooth process and Marlys McGuire was extremely kind, professional, respectful and responsive and insured our father’s memory was treated with dignity. She handled everything and made the entire process so much easier for my family. Everything was perfect for our father’s service, and I highly recommend the Neptune Society.

L. Ford
Ft. Worth, TX

Neptune Society of Fort Worth, TX recently handled the cremation... Read More

Neptune Society of Fort Worth, TX recently handled the cremation of my husband. I was so impressed with everyone I dealt with. They were professional, kind and compassionate. There was not one issue. I have and will continue to recommend them to friends and family.

Carol Tucker
Ft. Worth, TX

I would like to say from beginning to the very... Read More

I would like to say from beginning to the very end, at every step, my many questions and concerns were addressed very thoroughly. I felt extremely comfortable during the entire process. They explained every detail, no matter how small. They knew how important these decisions would be for me and my family. They acted very professionally and helped me at every step during the most difficult time of my life, burying a parent as an only child. I cannot recommend their service enough. Thank you so much Neptune Society!

Laura McCrary
Ft. Worth, TX

My stepdad prearranged his cremation with Neptune, along with my... Read More

My stepdad prearranged his cremation with Neptune, along with my mothers. When the time came, due to my mother’s loss of hearing, I became involved with handling all of the paperwork and arrangements with Marlys McGuire, at the Ft Worth Neptune office for my stepdad when he passed. I cannot say enough good things about Marlys and how everything was handled. I highly recommend Neptune. Special thanks to Marlys!

Jeanie Blackburn
Ft. Worth, TX

I have to give some words of praise for Marlys... Read More

I have to give some words of praise for Marlys and Clomer. This is our family’s first experience with cremation. It has been an educating experience to say the least. These two folks were so patient with our MANY phone calls and emails and had very quick response time to any questions. They were very compassionate dealing with myself and my mother. The whole process took a bit longer than I expected, but that is MY not knowing how cremation works. Thank you.

Mrs. Powell
Fort Worth, TX

They handled the body transport, cremation and ashes spreading promptly... Read More

They handled the body transport, cremation and ashes spreading promptly and with compassion. Death certificates were available in 16 days. Urn and related box were attractive and effective. I was very happy with their service and professionalism.

Garth Hillman
Austin, TX

All the Neptune Society personnel, especially Marlys McGuire at the... Read More

All the Neptune Society personnel, especially Marlys McGuire at the Fort Worth, TX. office were extremely helpful and compassionate during our trying time. She went above and beyond following up with me. I must recommend them if you are considering cremation.

Jimmy Dowling
Ft. Worth, TX

The Neptune Society was truly wonderful to our family following... Read More

The Neptune Society was truly wonderful to our family following the unexpected passing of our father. Marlys is an amazing compassionate person who was patient and willing to help any way she could. I was unsure what it would be like to pick up my father’s remains at the Neptune Society. Marlys welcomed us and immediately put us at ease. She was very professional and the dreaded experience of collecting my father’s remains turned into a nice heartwarming encounter.

Sue Davis
Ft. Worth, TX

The Neptune Society was very helpful through out the entire... Read More

The Neptune Society was very helpful through out the entire process. Their professionalism shown during the recent loss of my father was exceptional. Marlys and team help coordinate the details of the service that was held at the Dallas-Fort Worth National Cemetery. It was a beautiful service. I highly recommend the Neptune Society.

Bonnie Swan
Ft. Worth, TX

Thank you so much for easing the burden of sorrow... Read More

Thank you so much for easing the burden of sorrow by your thoughtful and efficient handling of our needs.

Sandra King
Ft. Worth, TX

Our entire family was very pleased every step of the... Read More

Our entire family was very pleased every step of the way in making arrangements for my mother recently. Marlys McGuire was very thorough and patient with us and I’d recommend the Neptune Society to any family at this difficult time in their lives.

Jeff Huling
Ft. Worth, TX

I am still amazed at how wonderful the staff at... Read More

I am still amazed at how wonderful the staff at Neptune were during this sad time in my life. I have to say Ms Marlys McGuire handled everything. Hats off to you Neptune.

Dennis Morgan
Ft Worth, TX

Mr. Clomer Bankston of the Neptune Society did a wonderful... Read More

Mr. Clomer Bankston of the Neptune Society did a wonderful service for us when our Daughter recently died. We want to thank Mr. Bankston and Neptune very much for their thoughtful efforts and support.

Charles F.
Fort Worth, TX

When my mother recently passed away, the Neptune Society handled... Read More

When my mother recently passed away, the Neptune Society handled everything in a caring and efficient manner. Their Service Manager Clomer Bankston advised us of our various options in a very constructive, sensitive, and caring way. He treated us like extended family, and we could not be more grateful for his help.

Robert S.
Fort Worth, TX

The Neptune Society of Austin did a superb job with... Read More

The Neptune Society of Austin did a superb job with all aspects of the arrangements. We highly recommend using them and ask for either Chris Tapia or Jacob Magenheimer. Both gentleman are kind and compassionate and will certainly guide you through the many decisions that often accompany the loss of your loved one.

Laura Silvas
Austin, TX

There was a problem with my wife's date of death... Read More

There was a problem with my wife’s date of death that should not have happened but it was corrected with only a delay of her cremation and I had a concern about my arrangements with no family in the area. My meeting with Esmeralda Alvarado-Mercado gave me the confidence and assurance that my arrangements would be done per my request. Esmeralda impressed me with her knowledge and sincere attitude that I had no reason to be concerned about my arrangements because she made sure all the paper work was in order. I want to commend her for the compassion, consideration and professionalism that she has shown me during a difficult time.

Ed Yanoscik
Houston, TX

My experience with the Neptune Society was the best anyone... Read More

My experience with the Neptune Society was the best anyone could ask for. My parents made the arrangements 5 years prior to my father getting sick. They handled everything and professionally. The gentlemen who picked up my father were kind enough to wait for a family member to arrive. They came in a car and not a morbid hearse and they left a rose on his pillow. The office staff were extremely kind and thorough. Compared to other crematoriums, the prices are reasonable and clear. They do not nickel and dime you to death. The encounter was so positive that I am ready to set up a policy for myself and will certainly suggest them to others. They made a horrible experience tolerable!

Kelly H.
Houston, TX

I have a pre-paid plan with Neptune. I did this... Read More

I have a pre-paid plan with Neptune. I did this because I didn’t want my only child to have to make difficult decisions at a most difficult time. I also didn’t want anyone to have to come up with exorbitant amounts of money suddenly. That is just not fair to anyone – especially those you love! I have made all the decisions and paid for everything ahead of time. When my time comes, it will be much easier on everyone. I feel good knowing that my loved ones surviving me will not have to worry about anything but saying goodbye and getting on with life. I did this because I love my family.

Kay G.
Texas

When Mom died last month, The Neptune Society took care... Read More

When Mom died last month, The Neptune Society took care of her remains with dignity and handled everything professionally. The pre-planning allowed us the opportunity to mourn our loss rather than spend our time negotiating with funeral directors, wondering what our Mom wanted for her services. I will probably arrange my cremation through the Neptune Society as well.

Joe Z.
Austin, TX

My father passed away on October 22, 2015. He had... Read More

My father passed away on October 22, 2015. He had his plan through Neptune Society. They were awesome! The caring for my dad’s body and for me and my family was very reassuring. I would use them for myself for sure. Chris Tapia is the best.

Jo Ann R.
Austin, TX

Texas Offices

Austin, TX

911 West Anderson Lane Suite 111 Austin, TX 78757

Call Now: (512) 829-3752 | Visit Our Location Page

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North Richland Hills, TX

6455 Hilltop Drive, Suite 105 North Richland Hills, TX 76180

Call Now: (817) 838-5100 | Visit Our Location Page

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Houston, TX

3425 South Shepherd Drive Suite 100 Houston, TX 77098

Call Now: (713) 533-1690 | Visit Our Location Page

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Plano, TX

3000 Custer Road Suite 260 Plano, TX 75075

Call Now: (972) 612-6839 | Visit Our Location Page

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San Antonio, TX

8910 Bandera Road Suite 301 San Antonio, TX 78250

Call Now: (210) 647-1752 | Visit Our Location Page

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Areas We Serve:

Click for a list of items and services that may be included in a Texas funeral service.

Resources

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The Conversation Guide

Veteran Guide

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FAQs

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For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking.

Places to Scatter Ashes in Texas

Caddo Lake

Caddo Lake is a 25,000 acre lake on the border between Texas and Louisiana. A maze of bayous, Spanish moss-covered cypress trees, Caddo Lake is one of Texas’s greatest treasures. Thanks to the Texas scattering laws you can rent a boat and release your ashes in the vast lake. If you or your loved one prefer nature, you can find a beautiful spot on the Caddo Forrest Trails. Simply call the Caddo Lake State Park ahead of time and inform them you are planning to come for a scattering.

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Dallas Arboretum and Botanical Garden

Filled with landscapes, gardens, and rolling lawns, it will not take you long to find a beautiful spot for a scattering at the Dallas Arboretum and Botanical Garden. Particularly memorable is the Val Lake Garden of Memories, a sprawling lawn with a seating area and fountain, the garden and scenic views are an excellent place to hold a memorial service and a scattering.

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Burial at Sea Texas Memorial Services

Sea Services allows families the option of a sea scattering, providing the vessel, crew, and full support in planning a memorial service. The boats can depart from Galveston or South Padre Island. The average cost for a small group is about $800.

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Additional Notes on Scattering Cremated Remains in Texas

Texas law allows you to scatter ashes over uninhabited public land, over a public waterway or sea, or on private property of a consenting owner. If scattering at sea you must be at least 3 nautical miles from land, notify the EPA within 30 days of scattering, and avoid beaches and wading pools. You must obtain a permit to scatter on federal land. You can also scatter the ashes, but NOT the container, from the air as the government doesn’t consider cremains to be hazardous material. If the container isn’t biodegradable you must remove the ashes from the container before scattering.

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Texas Cremation FAQs

What happens if you can't afford funeral services for you or your loved on in the state of Texas?

Although state funeral and burial assistance is in decline, there are available resources. To qualify for the Texas Indigent Burial and Cremation program, the deceased must have no estate from which to pay for a funeral, no family who can afford a service, and be ineligible for assistance from the Social Security or Veterans administration. If these criteria are met, the Public Administrator, or Indigent Burial Officer of the state, pays for a direct cremation of the deceased (the least expensive method). This is why it’s so important to pre-plan.

What veterans benefits are available in Texas?

The VA benefits provided (at no cost to the family) include a grave site; opening and closing of the grave; perpetual grave site care; a government headstone or market; and United States burial flag that can be draped over the casket or accompany the urn (and is given to the next of kin after the service); an engraved presidential memorial certificate signed by the current sitting President, expressing the country’s grateful recognition of their service.

How many funeral homes are there in Texas?

There are 1,193 funeral homes in 547 cities of Texas.

Texas State Facts

State Nickname: The Lone Star State

State Motto: “Friendship”

Population: 27,469,114

State bird: Mockingbird

State tree: Pecan

State flower: Bluebonnet

State animal: Armadillo

Bonus Fact 1: 6 different flags have flown over Texas- Spain, France, Mexico, the Confederacy, the Republic of Texas, and the USA.

Bonus Fact 2: The fastest road in the USA is in Austin Texas, with a speed limit of 85 mph!

Bonus Fact 3: The first word spoken on the moon was “Houston”.

Bonus Fact 4: Texas gets more tornadoes per year than all of the United States.

Bonus Fact 5: Tyler, TX is home to the world’s largest rose garden.

*State population based on estimates provided by the 2014 U.S. Census.
*Cremation rate provided by the most recent study by CANA in 2014.

Online Direct Cremation Services

Our affordable plans have helped 100,000’s of Americans during one of life’s most challenging moments. We are proud to serve in Texas and to offer our families options to pre arrange with us. Texasresidents can now make arrangements from the privacy of their home. Our simple 4 step process makes it easy to plan ahead. If at any point you have questions or would like to speak with one of our licensed funeral directors, just call our local office. We are here to help.

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