Recent Testimonials

First heard of the Neptune Society when we answered an... Read More

First heard of the Neptune Society when we answered an ad for a seminar on Cremation Services in the Fall of 2014. We followed that up with a visit to the local Charlotte Office. From day one they were an absolute pleasure to deal with, we purchased 2 plans with easy installment payments. On April 6, 2018, my wife passed away at 2:30 AM. They took possession of her remains at 4:30 PM as she donated her brain for Parkinson’s research. By 2 PM the harvest was complete. They kept her head iced as per instruction. All the following services and requests that I made were done courteously and promptly. I would highly recommend the Neptune Society for anyone who is considering Cremation.

John B.
Charlotte, NC

I went to talk about my cremation services. Was very... Read More

I went to talk about my cremation services. Was very pleased with the staff and they answered all of my questions that I had to ask. Was not pressured into buying anything. Made my arrangements, that same day. Will recommend them to everybody that I know.

Mary G.
Austin, TX

The rep who came to our house (Cindy **) was... Read More

The rep who came to our house (Cindy **) was excellent to work with to get signed up for the prepaid plan. She was clear, patient and present to us. She also did a stellar job of assisting a friend with us who needed some very specific assistance regarding her NS plan from California. We have also received our boxes and cards in a timely fashion. All I can speak to at this point is the sign-up experience. The deaths of three members of my family over the past 6 years who also had NS plans were handled very well and highly professional, which is why I purchased this plan. I certainly hope the remainder of my experience is as excellent!

Susan F.
Port Townsend, WA

Most people don't want to deal with a death. But... Read More

Most people don’t want to deal with a death. But when you do it’s comforting to know that your specific needs are being met. And this is what we got when my father died. I was at a loss and didn’t know what to do or how to do it.  Alecia took such good care of my dad… and me. She walked me through each step with so much care. She was not pushy and really listened to what I wanted and when I wasn’t sure she told me my options and allowed me the time to consider them.

Angela V.
Manor, TX

I left an email for information on the Neptune Society.... Read More

I left an email for information on the Neptune Society. Andy called me back within minutes and met with me that night at my home. The process was lengthy, but I understood since this involves in effect taking care of a deceased person. Andy, in Sherman Oaks California, is sensational, very sensitive and efficient. I feel that I can count on him with any questions and that he will be a great help and comfort to my daughters if he is still around when I die.

Nicole G.
Los Angeles, CA

It is a devastating experience to learn that a loved... Read More

It is a devastating experience to learn that a loved one has died and distance prevents you from getting there immediately. After receiving a reference from a friend I chose the Neptune Society to care for my brother. Every aspect of his care was done with compassion and respect. My questions were answered thoroughly and efficiently. Because of the work of Julie ** and her staff at Neptune, my mind and heart became at ease and I am thoroughly pleased with the outcome. I highly recommend an organization that treats a grieving person as something more than just a client.

Barbara N.
Scottsdale, AZ

I had a great experience with Neptune Society with handling... Read More

I had a great experience with Neptune Society with handling the cremation of my wife. I would recommend this facility to anybody that was interested in cremation. They were very caring to all my needs.
David F.
Leesburg, FL

Ms. Callaghan ** of the Neptune Society was very professional,... Read More

Ms. Callaghan ** of the Neptune Society was very professional, knowledgeable, and comforting as she guided me through. I was extremely satisfied with the thoroughness of Neptune’s services. As this was a very difficult time I was going through, I was confident I made the best choice to use their services.

Sally M.
San Antonio, TX

When I first called I spoke with Mary Rose. She... Read More

When I first called I spoke with Mary Rose. She was very kind and pleasant. We met with Alexis. She guided us by asking questions and making suggestions. We did not feel pressured. We are definitely coming back to make prearrangements for our own cremations. Thank you.

Tami T.
OCKLAWAHA, FL

Thank you to those at Neptune Society for the handling... Read More

Thank you to those at Neptune Society for the handling of my father. Jim had done such a great job and came to our home to make the arrangements as well as great info of vital information on my father’s veteran rights. Jim had secured my father from hospital very quickly after I made the arrangements with them and handled everything very dignified and for that, I thank very much and was done at affordable price.

Andrew M.
Madison Heights, MI

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