I HIGHLY recommend Neptune Cremation Service in Milmont Park, Pa.,... Read More
I HIGHLY recommend Neptune Cremation Service in Milmont Park, Pa., and would like to share my experience in dealing with the passing of my mother. My mom had passed suddenly in Dec. 2020, and the nursing home called us and said, ” we’re sorry to tell you your mom has passed away, and you have 1 to 1 1/2 hours to remove her body”. My mom was destitute and we hadn’t had time to call around to many places to handle her afterlife care. The few places I did have a chance to call were very unfeeling and extremely business-like in their tone. When I called Neptune, Bill Rafferty called me back immediately and instantaneously put my fears at ease and was compassionate and understanding as to my dilemma with the time constraint that was forced on me and jumped into action instantly. Now mind you, It was after the business had closed for the night and this man spent hours of his own time on the phone with my wife and myself walking us through the process step by step. He and his assistant Betty were so personable and compassionate with my recent loss and thorough with all of the information about the process, I would like to applaud their character not only as representatives of Neptune but as people who care for others !!!! I can only say that I wish there were more people in the world like them !!!!!!!! Thank you Bill and Betty for helping guide me through what could have been a total nightmare if I hadn’t reached out to Neptune and Bill Rafferty !!!! Sincerely, Wayne A. R.