October 16, 2018, started like any other day; but midway... Read More
October 16, 2018, started like any other day; but midway through, I found out my Father David was rushed to the hospital with chest pain. Sadly, by the time my Mother arrived, he had already passed away. The sudden loss of our beloved family member left us in shock and despair. In the midst of our crisis, we contacted the Neptune Society. My Mother learned of them through the Star Center in Dania Beach Florida, where my Father was an instructor and trained thousands of maritime officers before his retirement about 4 years ago.
I was personally contacted by Chris Rhodes of The Neptune Society who immediately put me at ease. At the time there was so much sadness and confusion relating to the passing of my Father. Chris was compassionate and understanding while he explained the process. I remember crying a few times and he paused and even comforted me. He was supportive and professional and used a language that I desperately needed. He told me “Your Father is in our care.” Chris reiterated this a few times throughout the process and let me know in a loving way that my Father was being “cared for.” Initially, after his passing, my Father’s remains were at the hospital. Chris and the Neptune Society arranged for his pick up, in order to be transported to the Medical Examiner’s office. Since my Father’s wishes were to be cremated and spread at sea, Chris made the arrangements with a wonderful funeral home nearby. There was also paperwork that needed to be filled out and signed; Chris streamlined the process and made it very easy for me during this difficult time.
Although I knew my Father’s wishes were to be cremated and his ashes spread at sea; having to go through the process would have been daunting. Not only did Chris and the Neptune Society handle all the details, but they also provided a beautiful scattering urn which is specifically designed for an (at-sea burial.) During my communications with Chris, I told him my Father was a Navy Veteran. A few weeks after his memorial, my Mother opened a package from the Neptune Society. It was a beautiful American Flag in my Father’s honor. October 16, 2018, started like any other but by the end of that day, our lives had changed forever. As we struggle to put one foot in front of the other and march forward; we are forever grateful to the Neptune Society, and specifically Chris Rhodes for the time, care and attention to took during one of our darkest hours.
With the deepest of gratitude,