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With my mom’s passing, it was so nice to not have to deal with all the “other” arrangements. Mom had pre-purchased her plan with Neptune Society. They have been wonderful in coordinating the process from accepting mom after death, communicating the status of cremation, and transporting the remains to be buried with her husband at the Riverside National Cemetery in California. Thanks to all that they do.

Well, I first met Bill Rafferty it was under less-than-ideal circumstances. I had just gotten the news that Dad was fading fast. I contacted four Crematory establishments asking for specific needs for my loved one. Bill called me back very quickly. His voice was reassuring, the information he gave me was spot-on exactly what I needed. Price was a serious consideration for us because Dad did not have the resources to handle his final wishes and we had been out of work for a large portion of 2020 due to covid-19. Bill sent me his pricing and explained what package he could put together for me that both fulfilled the state requirements as well as the personal needs, at a very competitive price. Bill picked up Dad within hours of my call even though it was late at night. Today Dad’s ashes and documents were ready for pickup. Looking back, I can say that Bill and his support staff were excellent every step of the way. The contact was frequent and always supportive. I’m really glad that we trusted Bill Rafferty and Neptune Cremation with Dad’s final wishes. Update, 2mos later Step-mom went to be with Dad. I didn’t need to call anyone else. Bill Rafferty of Neptune Cremation Service was my go-to. I made the call and Bill started the process A#1 just like with Dad. Excellent service from start to finish and at a price that will not put me in debt. Bill made this part of the process of losing a loved one much easier for my family.

I HIGHLY recommend Neptune Cremation Service in Milmont Park, Pa., and would like to share my experience in dealing with the passing of my mother. My mom had passed suddenly in Dec. 2020, and the nursing home called us and said, ” we’re sorry to tell you your mom has passed away, and you have 1 to 1 1/2 hours to remove her body”. My mom was destitute and we hadn’t had time to call around to many places to handle her afterlife care. The few places I did have a chance to call were very unfeeling and extremely business-like in their tone. When I called Neptune, Bill Rafferty called me back immediately and instantaneously put my fears at ease and was compassionate and understanding as to my dilemma with the time constraint that was forced on me and jumped into action instantly. Now mind you, It was after the business had closed for the night and this man spent hours of his own time on the phone with my wife and myself walking us through the process step by step. He and his assistant Betty were so personable and compassionate with my recent loss and thorough with all of the information about the process, I would like to applaud their character not only as representatives of Neptune but as people who care for others !!!! I can only say that I wish there were more people in the world like them !!!!!!!! Thank you Bill and Betty for helping guide me through what could have been a total nightmare if I hadn’t reached out to Neptune and Bill Rafferty !!!! Sincerely, Wayne A. R.

I started communicating with Barbara via email as far back as November. She provided me with all the information I needed but since I lost my job and was waiting for my retirement pension, I was not yet ready to commit. But Barbara was patient, following up with me with emails and phone calls. When I finally got notice of my pension, it was timely that she emailed me that same day. When I told my sister about it, my sister also got interested and bought it for herself as well.

I had the pleasure of buying my cremation service from your associate Brad Shannahan today. Not only was he courteous, friendly, and had answers to all my questions. He was very professional and made my experience very easy to understand. I would recommend him to all my friends and family. I’ll give Brad 10 stars for his kindness and professional attitude. Sincerely, Terry L Cook

My father passed away and it was unexpected. Neptune took every effort to make sure I was kept advised. They called me immediately when I called them and they called me EVERY WEEK after. If I leave a voice mail my call is immediately returned the next day OR an email is sent regarding the message I left. I highly recommend Neptune Society! KELLY HAMAN, Services MGR is PRICELESS and made me feel like she was a part of MY family!

My experience with the Neptune Society has been very positive, in spite of the very sad circumstance of losing my only brother. From the first call to the Sherman Oaks office to the assignment of the Funeral Director, Lauren Azuremare, and her Team, I was treated with the utmost respect and kindness. Lauren has held my hand throughout this difficult process, by always responding to my e-mails and/or telephone calls. All my questions or concerns have been addressed and resolved. Although we are still awaiting the cremation process and response from the U.S. Army on my brother’s military records, I am confident that every detail has been given the best care. I am most grateful to Lauren and Team for their continued support. Thank You!

I did a lot of research before requesting information from Neptune Society. There was no pressure from them to sign up and Jessica Ireland was wonderful to work with. I knew I wanted to be cremated but I didn’t want my family disagreeing so this way everything will be taken care of with one phone call.

The process of planning our cremation services was very easy through Neptune. They provided all the information necessary to make important decisions. Our representative, Judy, was very professional and helpful in planning our arrangements.

We used Neptune for both of my parents a couple of years apart. My Dad was an Army veteran and they helped arrange the memorial flag. The process was very easy & comforting. So much so that I made pre-arrangements for myself. My Mom’s passing was more sudden & Neptune’s representative was again very comforting. They provided grief counseling numbers for family members who are having a hard time. I definitely recommend the service.