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My mother didn’t wake up on one Friday morning. The nursing home called me very early that day and I rushed to sit with her. Neptune Society had been notified. I was contacted directly by the Neptune Society to give me estimations of their arrival. When the representative arrived she very respectfully and discretely transferred my mother to the gurney. Mother was covered with a beautiful brocade cloth and moved out to an unmarked vehicle equipped to accept and lock the gurney into place. The move of my mother’s body was quick and, I emphasize, respectful.
The next week I was notified when the cremation would take place. A week later I received a call to come to accept mother’s remains and her death certificate. Neptune also contacted the cemetery and, with my input, selected the date of internment.
I was very pleased with the care and service we received. I am very glad, as are our adult children, that my husband and I have our own Neptune Society contracts!