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I have had the occasion twice this year to use the services of this fine establishment. Professional, professional, professional. They are experts at a business none of us know anything about before we walk in the door. John took the time to educate and inform and offer advice that extended beyond the scope of his immediate tasks. He offered advice that proved to be most helpful and thus helped with the grieving process. Losing a loved one is hard enough without the added stress of the process of dealing with the remains and the financials. I was so happy not to be in a funeral home where you can smell the chemicals of death.