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I appreciated Kim Dillard’s soft demeanor and tone of voice. She made it easy to pre-plan by carefully explaining all that was involved and answering all of my questions. Buying into the plan was an emotional decision to make for me but Kim was very patient. Thank you Kim for all you have done to help me get this end of life planning done. It has taken a load off me. I am confident that the decisions I have made for myself will benefit my children in the future.