My husband died in the hospital and the hospital notified Neptune Society right away. Then, I had a call from them with their condolences. Also, they were available for me at any time like within the few hours. The prompt service was very good. And I like the prepaying. I was nervous about it if I prepaid and we weren’t around to dispute it if there was a problem. But I was around after my husband passed away and the service was fine. My anxiety level was down.

I have worked with Shannon on 2 separate unexpected times. I can’t say enough about her compassion and respect that she brings to a very, sad, heartbreaking and sometimes stressful time of life. The Neptune Society has responded promptly, kept me well informed of the process and made me and our family feel comfortable that our loved ones were in good care and being taken care of with the utmost respect and dignity. I have in the past and will continue to recommend their services. Thanks to Shannon, Abby and Laura for all of their help. They are a great team to work with.

Ms. ** came to our home at our request and met with my husband and I and my brother. She was very pleasant and answered all of our questions. She had mailed to us some information prior to our meeting. We were very pleased with the information we received and all three of us contracted with Neptune at that time. Our memory boxes etc. were delivered a few days later. We are all 100% satisfied with the service we were provided by Neptune thus far.

Funeral director Amy ** deserves a raise. Hands down… Her compassion, helpfulness and heartfelt empathy throughout this process cannot be measured. Neptune Society’s professionalism, organization, and thoroughness have been amazing. I’d give them 6 stars if given the option. Thank you Neptune Society for how you have helped me honor my family and the handling of their final services.

I have had the occasion twice this year to use the services of this fine establishment. Professional, professional, professional. They are experts at a business none of us know anything about before we walk in the door. John took the time to educate and inform and offer advice that extended beyond the scope of his immediate tasks. He offered advice that proved to be most helpful and thus helped with the grieving process. Losing a loved one is hard enough without the added stress of the process of dealing with the remains and the financials. I was so happy not to be in a funeral home where you can smell the chemicals of death.

Laura was an excellent resource and a great comfort for me and my brother. She communicated efficiently and with kindness. She reached out by both email and phone when she had information to share. We appreciated the great service and support provided by Laura and the Neptune Society.

The Neptune people were very professional and sensitive to me and my needs. They answered all of my questions and handled everything very well. I would certainly refer them to anyone with whom I talk.

I highly recommend Neptune Society and specifically thank Jason Costin, Service Manager.  I have dealt with funeral home services in the past, and believe that Neptune Society provides a superior service in the most difficult of times.

Jason was extremely kind and made the unbearable process bearable.  My whole family thanks him and the Neptune Society.

Susan made the process of preparing my family and my father seamless. She allowed me to mourn my father, while she took care of the necessity of putting him to rest. A thank you does not do justice.

Great and timely service. Walked me thru the whole process. Could not have been easier.
My husband and I signed up for Neptune several years ago. We consider it a kindness to those we leave behind as nearly everything is prepaid and as I said before everything is well explained before paperwork is sent out.