My mother, sister and I all three took out Neptune plans a number of years ago. Unfortunately, two of those plans have been used. The process was seamless. Both my mother & sister were in our home at the time of their deaths, under Hospice care. Hospice made all the necessary calls, including to Neptune. Neptune staff were very reverent as they made preparations. they kept us in the loop as to what was going on and the time frame. I absolutely would & have recommended Neptune Society

I met with Natisha DeGourville following the death of my husband. Trisha is incredibly compassionate and kind and made me feel comfortable right away. I am so appreciative of her caring manner and expertise. She made this most difficult time as gentle as it could be. Thank you, Tisha!

My experience with Neptune Society was wonderful from beginning to end during this difficult time for my family. The receptionist Charisma was always caring, gracious and polite. My Funeral Director Belinda Montenegro was the best, she guided me through everything step by step.  She always called right back every time I reached out. Sometimes I called three times a day. She was very patient with me. She made the whole process very comfortable. She also checked on us after the process was completed to made sure we knew she was there for us if we needed her.  Wonderful experience, thank you…

I want to thank Jason Costin for his compassion and excellence in handling all the necessary details for my husband.  He was very patient and caring in helping me with the final arrangements.  Once again, thank you, Jason, and Neptune Society.

John and Brent were both very easy to work with….always responsive, patient, and caring.
Thank you.

I am very thankful for the professionalism of John and the staff at the Lynnwood office for the Neptune Society. The empathy provided on each phone call was felt and very appreciated. All services were handled in a timely manner. I so appreciated the spreading of the ashes done prior to the memorial service and handled with great care. I would recommend the pre-planning for a cremation in advance when at all possible. Thank you for your help during this difficult time!

My wife recently passed away. I made arrangements for her cremation through the Neptune society. Sara and her staff were kind, patient and professional throughout the process. Even though it was a solemn event, Sara listened to some of my antidotes and we had a few laughs. She made our time together and on the phone pleasant. My brother, who accompanied me, signed up for a preplan. Again, Sara made this a smooth process. His materials arrived promptly. Thank you for everything!

Jason and the Neptune Society Cremation Services of Ft. Myers were a pleasure to work with through the difficult times of my Father passing away. Jason guided my Mother and I through the process and made it such a very simple process, which was such a relief as there are so many other things on the list to do. He was clear, concise, and patient with our questions. I would highly recommend this organization and Jason to others. Thank-you Jason on behalf of our entire families!

Tim ** was with me for the entire process of taking care of my wife. He was very caring and responsive to all my requests. I could not have had a better person to help me with my wife’s arrangments. Because of his caring responsiveness, I have instructed my children to call him when I pass. Thanks, Tim.

I feel particularly blessed to have this opportunity to praise the service of Julie Walter-Davis and her team at the Neptune Society. When a loved one dies alone the feeling is devastating and emotionally crippling. I chose the Neptune Society on the recommendation of a friend who had a similar comforting experience. I felt that through every step I was treated with compassion and my brother, the deceased, was treated with true respect. I was informed of all the steps along the way and every question I had was answered thoroughly and usually came with additional information that I needed but didn’t know how to ask. I was overwhelmed with the services provided and the distance between Kansas City and Arizona did not seem to be an obstacle. Every phone call was promptly returned and throughout the process, I felt cared for as a person, not a client. I feel that Julie Walter-Davis reflects the tone and culture of excellence of the Neptune organization. When she first told me that my brother was now in her care, her choice of words comforted me and brought me peace-and other interactions with her lived up to my initial assessment. Thank you for this opportunity at evaluation. I would be proud to be used as a reference. Barbara N.