Alejandro M.Ruiz, top-notch rep-of of N.Colorado Neptune Society: Came to our rescue, at our time of loss & sorrow, with an abundance of attentiveness & experience. They exceeded our expectations, in regards to our needs, at such an emotional time. My family & I would highly recommend their services, as they did for both of my grandparents,  a loving stepdad, & now beloved mom. Special shout out to Alejandro, salute!

Thank you, so very much Neptune Society & representative Alejandro M.Ruiz! At, our time of sorrow, you were truly accommodating, compassionate, respectful, and most of all, relatable! Making my family & I feel very comforted! He is a top-notch representative of & for Neptune Society, keep up the fabulous work! God Bless! Dore’B.

Joanna, Thank you so much for your kindness and assistance with everything. In a time when business is handled thru technology, it was a nice change to be able to actually converse with a person! You’ve been so helpful and patient and I wanted to let you know I appreciate that.

Thank you so much.

Carol.

Neptune Society offers such a comprehensive and efficient service for veterans and their spouses. And with my father having been a World War II vet, it seemed like a good and sound choice for them for their final arrangements. We met with a lady whose name is Sara from their office in Louisville, Kentucky, and she was very compassionate and thorough in all of our business dealings. Our family liked the efficiency of being able to sail right through, and for the most part, the various details that we had to go through when my mom passed. I would recommend Neptune Society highly to anyone who is eligible for such services.

The Neptune Society Ronaldo Maynez was very patient with me and my family when My father passed away. He Helped us with everything. They made our time of difficulty, simply more comfortable and that meant everything to me and my wife. My Family thanks you…

My mother passed away recently and had planned and paid for Neptune Society a number of years ago.  I don’t remember who came to her home to arrange for her wishes but he was very nice.  Now that she is gone, I was in contact with John here at Neptune.  He has given me many very kind and supportive phone calls to explain exactly what will take place during the fulfillment of her final wishes.  He has been wonderful, supportive, kind, caring and just the kind of person you want to deal with when you’re feeling vulnerable.  I am very pleased with his services and cannot think of a way Neptune could improve.  John kept me apprised every step of the way and sent her death certificate with many copies so I don’t have to make any.  I highly recommend John and Neptune Society and am grateful to have found such a kind person here.

I highly recommend Neptune Society. Both Sarah and Chris were very helpful during a difficult circumstance. I especially want to recognize Sarah for being professional and empathetic toward my family and me.  She even offered help with submitting paperwork etc. after her job was officially finished. I feel that their service went above and beyond expectations. My family and I are grateful to them in our time of mourning.

I was very happy with dealing with Lamario Johnson and he made a difficult situation so much better and was very caring and compassionate in dealing with the death of my husband. Thank you so much and I am happy I have my arrangements made ahead of time!

I just lost my Dear Sweet Mother just before Christmas. she lived in Austin and I live in Florida. When the day of her passing came we were caught off guard and didn’t know what to do. One call to Neptune Society to Allysa and all my worries was gone. She handled everything for us. There was absolutely no hassle or pressure to get any more than what my family desired for the handling of my mother. When my family and I flew out to Austin to receive mom, Allysa had a nice room set up for us with a candle and everything we had ordered for mom. This is my first experience in life with losing my mother and I wanted to share how much my family appreciated all that Neptune had done for us. Thank you, Allysa.

Todd made my daughter and I welcome and at ease. We had a good visit and they transferred my husband’s ashes out of our sight and assured me they were his ashes. I have heard horror stories about that. He is good at what he does.

We used Neptune twice now, for both of my parents.  Neptune and funeral director Alvin Chan are always very professional, respectful and responsive.  Alvin always made sure I had his cell phone number and knew I could reach him day or night.  When he was not able to meet with me the day my mom died (obviously it was short notice and he was already fully booked), he made arrangements for us to take care of everything by email and phone.  Alvin always makes sure everything is as easy as possible for families during life’s hardest moments.  The team that came to collect my mom–Andres and Holly–were also so professional and sensitive at what was probably the most upsetting and difficult moment.  Andres counseled me on how to make the process least upsetting for me but also supported me in my need to say goodbye to my mom.  Neptune makes the process as smooth and easy as possible but, perhaps most importantly, does it without overcharging grieving families and sending them into bankruptcy.