I have had the occasion twice this year to use the services of this fine establishment. Professional, professional, professional. They are experts at a business none of us know anything about before we walk in the door. John took the time to educate and inform and offer advice that extended beyond the scope of his immediate tasks. He offered advice that proved to be most helpful and thus helped with the grieving process. Losing a loved one is hard enough without the added stress of the process of dealing with the remains and the financials. I was so happy not to be in a funeral home where you can smell the chemicals of death.

Laura was an excellent resource and a great comfort for me and my brother. She communicated efficiently and with kindness. She reached out by both email and phone when she had information to share. We appreciated the great service and support provided by Laura and the Neptune Society.

The Neptune people were very professional and sensitive to me and my needs. They answered all of my questions and handled everything very well. I would certainly refer them to anyone with whom I talk.

I highly recommend Neptune Society and specifically thank Jason Costin, Service Manager.  I have dealt with funeral home services in the past, and believe that Neptune Society provides a superior service in the most difficult of times.

Jason was extremely kind and made the unbearable process bearable.  My whole family thanks him and the Neptune Society.

Susan made the process of preparing my family and my father seamless. She allowed me to mourn my father, while she took care of the necessity of putting him to rest. A thank you does not do justice.

Great and timely service. Walked me thru the whole process. Could not have been easier.
My husband and I signed up for Neptune several years ago. We consider it a kindness to those we leave behind as nearly everything is prepaid and as I said before everything is well explained before paperwork is sent out.

I needed to update my contact/next of kin info, called and spoke with Ayanna. The typical protocol is to snail-mail a form to complete and return. But, because of my more urgent need, Ayanna offered to PDF the form, and I returned it electronically this morning. She was nice and made the process so easy. Thanks, Ayanna!!

Tim was our advisor and was in constant communication throughout the process. He was very kind and sympathetic and offered ideas and information that we were unaware of. We would highly recommend Neptune Society when you need your loved ones to be taken care of.

Mark Lane did an excellent service to us by taking his time and focusing on our needs. His manner was relaxed and reassuring. This warmness gave us the courage to ask the hard questions and come up with some great solutions. We left with a sense of peace that we had taken a tremendous load off our children’s shoulders. Thanks, Mark!

Catherine Saake went far and beyond my expectations not only in providing detailed info but providing info to help me through this decision making process.  She is a neighbor but did not offer info until I asked; from there on in it was like talking to a friend.  Life does not always offer an opportunity to find a friend and the person who can help when you are trying to make it easier of your loved one if something happens that may not be planned.  Now I am on the road to planning with the knowledge that I needed.