Are cremation services popular?
Cremation services accounted for 55% of all death services in 2019. That percentage is expected to climb above 61% by 2024.
Do all religions approve of cremation?
Most religions practiced in the United States permit cremation; it is best to consult your religious advisor if you have any questions.
Is cremation smart and environmentally friendly?
Yes. Choosing a green cremation shows you are committed to a clean, natural environment that preserves the planet’s ever-shrinking wilderness and resources; it is a smart decision to make. With a traditional funeral and burial, the body is embalmed with chemicals. After the viewing, the body is laid in a casket of metal or lacquered-wood lined with satin and decorated with brass hinges and handles. The chemicals enter the earth and prevent natural decomposition. For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending.
Is embalming required?
No. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. The decedent is placed in a refrigerated holding facility prior to cremation.
What happens if I am an Organ Donor?
We coordinate with all Tissue Banks. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation.
Is there a weight limit?
An individual’s weight at time of death determines if there are additional charges. Ask our Family Services Representatives for more information.
Can I use my social security benefits if I choose cremation?
Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months.
How does a Neptune Society cremation compare to services from traditional funeral homes?
We believe that the popularity and acceptance of cremation services will increase in the future for several reasons:
The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans.
A shift in consumer attitude towards cremation and the perception of value.
The popularity of being cremated continues to rise year after year.
Cremation is the smart decision when it comes to preplanning final arrangements
The Green Movement favors cremation over casket burial.
Questions About Funeral or Cremation Costs | Preplanned and Prepaid Cremation
What does a traditional funeral cost? And does it include everything?
The average cost of a traditional funeral is $6,862.00. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses.
How does cremation cost compare with typical burial?
The total cost of a burial is about 6-8 times that of an affordable, Neptune Society cremation plan.
What is Pre-Need?
A pre-need cremation plan means final arrangements are made before death to ensure the decedent’s wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing.
What is At-Need?
An at-need cremation is arranged after death, when no prepaid cremation plan is in place.
How can I be sure that my funds will be safe?
Money paid under a preneed cremation contract is placed into a state-required trust fund in amounts required under state law, then held and invested according to state law for future need. Trust fund reports are filed with each state where we do business. Your contracts will provide more detail on all the terms, including detail as to the specific amount to be placed in trust, if any, and should be read carefully. Money paid for merchandise purchased on a retail basis and delivered prior to need are typically not trusted.
Questions About The Cremation Process
What happens at the time of death?
Whether cremation is preplanned or you’re planning at the time of death, one call to Neptune Society is all you need. We immediately send professionally-trained personnel to the place of death to transport the deceased to a climate-controlled holding facility for proper care and storage. By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. Additionally, we notify the family members you have identified.
Can my family view my body without embalming?
Yes, the immediate family members can view the deceased prior to cremation in our viewing room.
How will I be cremated? Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. The deceased is placed in a cremation chamber in a combustible container. All organic matter is consumed by heat and evaporation within approximately 2 hours. After the cremated remains are removed from the cremation chamber, any large bone fragments are removed and processed further to reduce their size to uniform particles (ashes).
Can my ashes be separated for family members?
Yes, as long as there are separate cremation urns or containers to put the ashes in.
What guarantee is there that my family receives my cremated ashes?
We adhere to the strictest identification guidelines in the industry to minimize any possible chance of human error. Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. The disc stays with the ashes as they are placed in a temporary container, awaiting final disposition by us or by the family.
What happens to jewelry and gold teeth during cremation?
We suggest that no jewelry be cremated with the remains. Jewelry may be placed into the urn after the cremation takes place if desired. Upon written authorization, we will cremate jewelry. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process.
Questions About Veteran Cremations
I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery?
All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. Currently, the Veterans Administration operates 125 national cemeteries, of which 65 are open for new casket interments and 21 are open to accept cremated remains only. Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. The government runs these programs and benefits may change at any time.
I served in the Navy; can my ashes be scattered at sea after my death?
Generally, cremated remains are scattered at sea on a weekly basis. These common scatterings are not open to family members. Family members may request, for an additional charge, this optional burial-at-sea service. This is a Formal Sea Service priced a la carte.
Can I use my veteran benefits if I choose cremation?
Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates.
Questions About Memorial Reef™
What is the Memorial Reef™? Can I be buried there and how?
The Memorial Reef™ is an awe-inspiring, affordable, and smart memorialization option that is a fitting alternative to traditional cemetery burial. An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef™ is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. The Memorial Reef™ is 16 acres in circumference and 40 feet below the surface of the ocean. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life.
What is the process to be buried in the Memorial Reef™?
1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice.
2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. This can be done with or without the family’s participation.
3) When the mold is hardened, a bronze plaque with the name and life dates is fixed to the outside.
Receive our FREE Guide and Learn About Planning a Cremation
Proud Sponsor of the 2020 Better Business Bureau Torch Awards for Ethics
I was very satisfied with the services you provided. ... Read More
I was very satisfied with the services you provided.
Kansas City, MO
I would like to take this opportunity to commend the... Read More
I would like to take this opportunity to commend the wonderful staff of Neptune Society for the excellent manner all of you performed before and after the passing of my wife, Dawn.
Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself.
I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation.
I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted.
Anna, I just wanted to thank you for the really... Read More
Anna, I just wanted to thank you for the really nice experience I had with you and your company when my cousin passed away last month. I live in PA and had to rely on recommendations for your service. In addition, I paid for my cousin’s cremation a couple of years in advance hoping that there would be no problems when my cousin passed. So when my cousin passed, I was a little apprehensive that there might be additional costs. There were none. The whole process went as told and I could not have been happier. It was such a relief! Thank you again for your services, You were a joy to work with.
Dear Lisa, On behalf of our family, I would like... Read More
On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. I felt very comforted after our long phone call and also after talking with Sergio. Once again many thanks to all of you for everything.
All the best,
Rebecca B. and family
Dear Carolyn, My experience with the Plano Neptune staff has... Read More
My experience with the Plano Neptune staff has been wonderful.
Even though I was making arrangements for my wife of 39 years: Chris.
I read all the support emails afterwards and they were very helpful.
I have been, and will continue to recommend you.
Thank you for all your help and support.
We were quite a distance from my father and his... Read More
We were quite a distance from my father and his wife. We live in Wisconsin, they in Florida. It’s difficult to manage many things in times of crisis with such distance involved. Neptune was the answer. They handled everything with professionalism, respect, and sincerity. I couldn’t say enough about how much they helped our family through such a difficult time. Marianna is our contact at Neptune. She was heaven sent. She kept all the wheels moving in the right direction. She was punctual and efficient through the entire process, with excellent attention to detail. She made our difficult time so much easier. Thank you Neptune Society of Fort Myers, and especially Marianna.
Let's be real for a minute, people. You can plan... Read More
Let’s be real for a minute, people.
You can plan and organize or choose not to,
but death is a train and it’s been on the tracks since birth.
When it comes, those left behind are in for a rough time.
I’ve buried 4 members of my immediate family and been in charge of all decisions for 2 of those,
so I know.
Neptune was like a warm blanket after a cold night in the field.
They handle things, call people and agencies that need to be called, get paperwork done,
respond quickly to inquiries, explain and organize options …
they get the job done.
I had other things to deal with of course,
but Neptune’s involvement was reassuring and dependable.
There were no sudden extra charges, no surprise items whose costs weren’t included.
Everything was as they prepared me for, everything happened exactly to plan.
They cared for my mother last month.
They’ll be caring for my wife someday, and me as well.
Their service was that solid.
I could have tried to pay less
but it wouldn’t have been worth it.
I know that for a fact now.
Get this done, people.
Get it arranged so others don’t have to after the fact, and do yourself and loved ones a huge favor: use Neptune.
If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly.
I’ll respond to anyone that wants to verify my statements.
Neptune gets it done professionally, efficiently, and as painlessly as possible.
Completely caring respectful to everyone. There to assist even after... Read More
Completely caring respectful to everyone. There to assist even after the passing of the loved ones.
Neptune Society took care of my 95 year old mother... Read More
Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. Five stars for a great company!!! Donny Bobo was my director and I can’t say enough good about him.
Bonney Lake, WA
Carolyn, I just wanted to take the time to thank... Read More
Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we can’t thank you enough. Thank you for taking care of my father and easing our anxiety. Our appreciation is great and we’ll never forget it.
Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name “Neptune Cremation Service.” Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home. Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Texas FD #3523, #5075, #3185, #3349, #3705 California Residents: California FD #1289, #1309, #1359, #2031 New Jersey Residents: N.J. Lic. No. 5260 Daniel J. Enea, Manager. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral.
We are not authorized to file an initial application for Veterans’ Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans’ Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. It would be illegal for me to accept a fee for preparing that application on your behalf.
This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits.
This program is not financed by or connected in any manner with any governmental agency or veteran’s or other organization.