Since 1973, serving over 500,000 families with dignity and respect.
Since 1973, serving over 500,000 families with dignity and respect.
Questions About Cremation
Are cremation services popular?
Cremation services accounted for 47% of all death services in 2014. That percentage is expected to climb above 55% by 2025.
Do all religions approve of cremation?
Most religions practiced in the United States permit cremation; it is best to consult your religious advisor if you have any questions.
Is cremation smart and environmentally friendly?
Yes. Choosing a green cremation shows you are committed to a clean, natural environment that preserves the planet’s ever-shrinking wilderness and resources; it is a smart decision to make. With a traditional funeral and burial, the body is embalmed with chemicals. After the viewing, the body is laid in a casket of metal or lacquered-wood lined with satin and decorated with brass hinges and handles. The chemicals enter the earth and prevent natural decomposition. For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending.
Is embalming required?
No. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. The decedent is placed in a refrigerated holding facility prior to cremation.
What happens if I am an Organ Donor?
We coordinate with all Tissue Banks. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation.
Is there a weight limit?
An individual’s weight at time of death determines if there are additional charges. Ask our Family Services Representatives for more information.
Can I use my social security benefits if I choose cremation?
Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months.
How does a Neptune Society cremation compare to services from traditional funeral homes?
We believe that the popularity and acceptance of cremation services will increase in the future for several reasons:
The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans.
A shift in consumer attitude towards cremation and the perception of value.
The popularity of being cremated continues to rise year after year.
Cremation is the smart decision when it comes to preplanning final arrangements
The Green Movement favors cremation over casket burial.
Questions About Funeral or Cremation Costs | Preplanned and Prepaid Cremation
What does a traditional funeral cost? And does it include everything?
The average cost of a traditional funeral is $6,862.00. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses.
How does cremation cost compare with typical burial?
The total cost of a burial is about 6-8 times that of an affordable, Neptune Society cremation plan.
What is Pre-Need?
A pre-need cremation plan means final arrangements are made before death to ensure the decedent’s wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing.
What is At-Need?
An at-need cremation is arranged after death, when no prepaid cremation plan is in place.
How can I be sure that my funds will be safe?
Your money is placed into a state-required trust fund, then held and invested according to state law for future need. Trust fund reports are filed with each state where we do business.
If I die overseas, what happens to me? Am I covered if I have a plan?
At Neptune Society, we urge planning for the unanticipated as well as the anticipated. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. It’s a smart investment to make.
Questions About The Cremation Process
What happens at the time of death?
Whether cremation is preplanned or you’re planning at the time of death, one call to Neptune Society is all you need. We immediately send professionally-trained personnel to the place of death to transport the deceased to a climate-controlled holding facility for proper care and storage. By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. Additionally, we notify the family members you have identified.
Can my family view my body without embalming?
Yes, the immediate family members can view the deceased prior to cremation in our viewing room.
How will I be cremated? Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. The deceased is placed in a cremation chamber in a combustible container. All organic matter is consumed by heat and evaporation within approximately 2 hours. After the cremated remains are removed from the cremation chamber, any large bone fragments are removed and processed further to reduce their size to uniform particles (ashes).
Can my ashes be separated for family members?
Yes, as long as there are separate cremation urns or containers to put the ashes in.
What guarantee is there that my family receives my cremated ashes?
We adhere to the strictest identification guidelines in the industry to minimize any possible chance of human error. Additionally, a numbered metal disc is assigned to the deceased and accompanies the body throughout the cremation process. The disc stays with the ashes as they are placed in a temporary container, awaiting final disposition by us or by the family.
What happens to jewelry and gold teeth during cremation?
We suggest that no jewelry be cremated with the remains. Jewelry may be placed into the urn after the cremation takes place if desired. Upon written authorization, we will cremate jewelry. Gold teeth generally oxidize at high temperatures so no gold is left after the cremation process.
Questions About Veteran Cremations
I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery?
All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. Currently, the Veterans Administration operates 125 national cemeteries, of which 65 are open for new casket interments and 21 are open to accept cremated remains only. Burial options are limited to those available at a specific cemetery but may include an in-ground casket or interment of cremated remains in a columbarium, the ground, or a scatter garden. The government runs these programs and benefits may change at any time.
I served in the Navy; can my ashes be scattered at sea after my death?
Generally, cremated remains are scattered at sea on a weekly basis. These common scatterings are not open to family members. Family members may request, for an additional charge, this optional burial-at-sea service. This is a Formal Sea Service priced a la carte.
Can I use my veteran benefits if I choose cremation?
Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates.
Questions About Memorial Reef™
What is the Memorial Reef™? Can I be buried there and how?
The Memorial Reef™ is an awe-inspiring, affordable, and smart memorialization option that is a fitting alternative to traditional cemetery burial. An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef™ is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. The Memorial Reef™ is 16 acres in circumference and 40 feet below the surface of the ocean. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life.
What is the process to be buried in the Memorial Reef™?
1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice.
2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. This can be done with or without the family’s participation.
3) When the mold is hardened, a bronze plaque with the name and life dates is fixed to the outside.
Receive our FREE Guide and Learn About Planning a Cremation
There are just no words to describe how grateful I... Read More
There are just no words to describe how grateful I am to the Neptune Society and especially Russell Lavender for helping me through this very difficult time.
Mr. Green and the staff where very helpful in our... Read More
Mr. Green and the staff where very helpful in our time of need. They took good care of my mother, who passed, and was very helpful with my dad. John answered all of our questions and made sure we knew what the process was for my mom. Thank you!
John Greeney and the office of the Neptune Society he... Read More
John Greeney and the office of the Neptune Society he manages in Tucson are just the BEST. He is compassionate, kind, caring, extremely knowledgeable and just made me feel everything would be okay even though my life was falling apart. I don’t think there could be a better person for his position and I am forever grateful for John helping me so much with that particular task.
Phoenix / Tempe, AZ
NEPTUNE SOCIETY HAS DONE GOOD.
John Greevey was sensitive, knowledgeable, and very patient when helping... Read More
John Greevey was sensitive, knowledgeable, and very patient when helping me and my daughters with the cremation of Karl W.
Thank you for being very kind and caring to our... Read More
Thank you for being very kind and caring to our needs during the difficult time following the loss of our mother. Michael Faraco was very respectful of our religious needs and wishes. Many thanks for helping us through the process in such a compassionate way.
San Francisco, CA
My father is getting to the stage in life where... Read More
My father is getting to the stage in life where I start to worry that he hasn’t made arrangements yet. I attended a Neptune Seminar recently and learned so much about preplanning for his cremation. Stephanie answered all the questions I had with no pressure. We are going with Neptune because I know they’re a reputable company, my aunt had this plan for years before passing… Everything went smoothly. Thank you, Neptune, for being there for us during that difficult time, I’m at peace knowing that I will have to do very little when my father passes someday.
I enjoyed the seminar. It was very relaxed, not a... Read More
I enjoyed the seminar. It was very relaxed, not a hard sell. Stephanie clearly explained what Neptune offers. Several family members had previously used Neptune, and when they passed, everything was handled very easily. I wanted to take the stress out of making arrangements from my children, so it was logical to sign up. It was an easy process and I know my family will not be burdened with having to make final arrangements.
Thank you so much for everything - your kindness, sensitivity,... Read More
Thank you so much for everything – your kindness, sensitivity, thoughtfulness, and generosity.
I was so happy to find out that my father... Read More
I was so happy to find out that my father had started a plan with Neptune! My brothers and I have been worried that this would fall on our shoulders someday. We all agreed it was such a compassionate thing he did for us, the last thing we need in our busy lives is to make decisions while we are grieving. He said they have been pleasant to work with on making his monthly payments and that the staff is very kind. He also said the price was very affordable. This is one less thing we need to take care of in the future.
Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name “Neptune Cremation Service.” Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home. Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Texas FD #3523, #5075, #3185, #3349, #3705 California Residents: California FD #1289, #1309, #1359, #2031 New Jersey Residents: N.J. Lic. No. 5121 Alvin Chan, Manager. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral.
We are not authorized to file an initial application for Veterans’ Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans’ Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. It would be illegal for me to accept a fee for preparing that application on your behalf.
This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits.
This program is not financed by or connected in any manner with any governmental agency or veteran’s or other organization.
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