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Cremation and Preplanning

The process of preplanning a cremation can seem overwhelming, but our dedicated professionals are here to guide you through it. If you would like to contact us for more information on cremation and preplanning, please click here.

Immediate Assistance When A Loved One Has Passed Away

When a loved one passes away with no preplan, there will be a lot of decisions and information to gather. If you need immediate assistance, our experienced and trained professionals can assist you.

Neptune Society Members

If you are a Neptune Society member and you need assistance or have questions regarding your account, please click here.

Customer Service

To reach our customer service team please click here.

Recent Reviews

Were prompt and professional with the handling of my mother's... Read More

Were prompt and professional with the handling of my mother’s passing. Thank you

Christopher H.

Portland, OR

The staff who assisted us when our Mother passed was... Read More

The staff who assisted us when our Mother passed was caring and sensitive during each step of the process. We are especially thankful to Ms. Sarah Bray for attending to all the final details of the cremation. Thank you for all of your help.

Susan O.

Louisville, KY

Neptune Society was extremely helpful when my husband passed away.... Read More

Neptune Society was extremely helpful when my husband passed away. I was very grateful that we had contracted with them. They were very professional. I would recommend Neptune Society to everyone.

Dawn M.

Las Vegas, NV

We bought our plans with Neptune Society 11 years ago... Read More

We bought our plans with Neptune Society 11 years ago and I was very gratified that they have it down to such an art. I literally spent 20 minutes with the representative there. He had his checklist all ready, asked me all the questions that they already knew needed to be asked, and what I needed as far as death certificates went very painlessly. It was all very simple and very respectful, and I’d recommend them highly.

Greg F.

Tucson, AZ

Sara was incredibly helpful, genuine and understanding. She walked us... Read More

Sara was incredibly helpful, genuine and understanding. She walked us through this difficult time and made the process as easy for us as possible. She took care of everything! She and her staff went above and beyond. I would highly recommend them to anyone needing funeral and cremation services. One of the best suggestions from Sara was that Mom loved books and had a ton so Sarah suggested we give some to friends and family as a memento at the service. Everyone loved the idea and now her books, which she loved so much will live on. Thank you, Sara, Megan, and staff for making this very difficult time a whole lot easier.
Thanks.

Christie W.

Louisville, KY

I am so glad my husband had a prepaid cremation... Read More

I am so glad my husband had a prepaid cremation plan with the Neptune Society. Amy was so kind and attended to several of the details to take the burden from me at the time of my husband’s death. Amy kept me updated every step of the way. Thank you!

Karen B.

San Francisco, CA

I must commend all of you at Neptune for... Read More

I must commend all of you at Neptune for all of your services. Even though I am fortunate to live in such a caring environment here at Blue Skies, families who are coping alone must be lost finding themselves in such a bleak situation. Your daily messages have been very pertinent, and much appreciated.
Again, thank you all very much.

Jenona W.

San Antonio, TX

From the moment your team arrived at my home to... Read More

From the moment your team arrived at my home to pick up my husband I was treated with great empathy and respect. The team treated my husband with the same, they were very careful to ensure privacy while moving him and when they left there was a rose left on his pillow, very touching. Thank you. Upon arriving at the Palm Harbor office and meeting Veronica Williams all benefits were explained graciously and with genuine care. She was instrumental in finding an honor guard to provide a rifle volley for my husband who had spent 27 years in the United States Navy. Thanks to her I was able to honor him as he deserved. I highly recommend the Neptune Society. Thank you again.

Mary W.

Tampa / Palm Harbor, FL

Julie went above and beyond to ensure everything was taken... Read More

Julie went above and beyond to ensure everything was taken care of and was very informative of next steps and what we needed to do. In addition, she was very compassionate. I would highly recommend Julie and Neptune Society when you have to deal with a death in your family.

John and Heather A.

Kansas City, MO

This is the second time in a little over a... Read More

This is the second time in a little over a year my family has used Neptune, they are so respectful and easy to work with, they are with you step by step.

Katrina B.

Fort Worth, TX

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Cremation and Preplanning

Immediate Assistance When A Loved One Has Passed Away

Neptune Society Members

Customer Service

Receive our FREE Guide and Learn About Planning a Cremation

Recent Reviews

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If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

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