My mom made the arrangements with Neptune Society Plano herself, so I didn’t really know what to expect when she passed. However, Caroline and the staff at Neptune handled the situation in a very professional, caring manner. They filed all of the paperwork promptly (of which there was plenty) and their communication during the entire process was top-notch. Both the urn and outer storage case were beautifully crafted. Overall, I would not hesitate to recommend them, and as a matter of fact, my wife and I are going to make final arrangements with them as well.
Cremation and Preplanning
The process of preplanning a cremation can seem overwhelming, but our dedicated professionals are here to guide you through it. If you would like to contact us for more information on cremation and preplanning, please click here.
Immediate Assistance When A Loved One Has Passed Away
When a loved one passes away with no preplan, there will be a lot of decisions and information to gather. If you need immediate assistance, our experienced and trained professionals can assist you.
Neptune Society Members
If you are a Neptune Society member and you need assistance or have questions regarding your account, please click here.
To reach our customer service team please click here.