Contact Us

Cremation and Preplanning

The process of preplanning a cremation can seem overwhelming, but our dedicated professionals are here to guide you through it. If you would like to contact us for more information on cremation and preplanning, please click here.

Immediate Assistance When A Loved One Has Passed Away

When a loved one passes away with no preplan, there will be a lot of decisions and information to gather. If you need immediate assistance, our experienced and trained professionals can assist you.

Neptune Society Members

If you are a Neptune Society member and you need assistance or have questions regarding your account, please click here.

Customer Service

To reach our customer service team please click here.

Recent Reviews

I have had the unfortunate experience of having to use... Read More

I have had the unfortunate experience of having to use this service twice now in three years for my parents. Fortunately, Neptune and TIFFANY CURA have made the situation tolerable and easy though the grief has made me mentally unavailable. I will also buy an account for myself with Neptune as soon as I feel a little better to save my family the hardship that comes with the aftereffects of a loved one passing from this Earth. Thank you, Neptune.

Sandra T.

San Marcos, TX

I had the pleasure of working with Sherre Cook for... Read More

I had the pleasure of working with Sherre Cook for my planning needs. Sherre handled all (and there were many) of my questions and took the time to completely understand my needs before directing my service selection from Neptune Society. I have had a lot of experience with Customer Service and I have to say, especially in light of the nature of this service, she is a true professional and an overall great person to work with.

Bob D.

Woodland Hills, CA

It is such a difficult time, trying to figure out... Read More

It is such a difficult time, trying to figure out how to honor a loved one’s wishes just after they have gone. It’s been a couple of weeks now and I still feel like I’m walking into walls. But I feel confident that things through the Neptune Society have been handled competently, compassionately, and carefully. Today I received Mom’s ashes along with the documentation and death certificates. I can’t thank the staff there enough for helping me through this difficult time.

Margery C.

Round Lake Heights, IL

Cremation. Before my husband’s death, we had used the Neptune... Read More

Cremation. Before my husband’s death, we had used the Neptune Society for his father and brother’s passing. They made a difficult time easier to deal with. Any questions I had were met with an immediate response from the staff. But Kellie is the one who handled everything from start to finish. I can’t say enough good things about her: compassionate, incredibly patient and kind, helpful, professional and always available. They have an amazing organization. Thank you for making this so much easier for me.

Esther B.

Delray Beach, FL

Very pleased with the ease of purchasing the pre-need policy.... Read More

Very pleased with the ease of purchasing the pre-need policy. The travel coverage was carefully explained to me, as I am a snowbird. Your company was recommended to me by many of my friends and acquaintances. Trust and reliability were important to me.

Sylvia F.

Port St. Lucie, FL

From the initial contact until picking up my beautiful mother’s... Read More

From the initial contact until picking up my beautiful mother’s remains. The staff was very caring and professional. I really really appreciated their understanding manner. Thank you so much for helping me through the most difficult event in my life.

Lori A.

Rowley, MA

Sandi ** was the person who gave me a clear... Read More

Sandi ** was the person who gave me a clear and close look at Neptune Society and all it had to offer. She was very knowledgeable and friendly but most of all she was aware and understanding of how important this choice was. I am very grateful to her for helping me decide what I truly wanted and set in in place. My children will easily be able to do what I want. Thanks so much.

Mariann C.

Saginaw, TX

The experience from beginning to end was excellent. Mark **... Read More

The experience from beginning to end was excellent. Mark ** was very professional. There was no hard sale just info. When I called back to arrange to have him return to do the sale he was very efficient. I have received all the materials and am overall very happy with how things went. I have recommended several friends.

Joyce S.

Denver, CO

The Neptune Society Cremation agency was Wonderful in helping our... Read More

The Neptune Society Cremation agency was Wonderful in helping our family through a very difficult time. They were caring, genuine, and kind. The Director, Jannelly Martinez, ensured I was informed throughout this emotional process. She was compassionate, as was her staff. Every person at Neptune was kind, professional, efficient, and considerate.

Judy R.

Houston, TX

Russell Lavender, Palm Harbor office, was truly attentive knowledgeable and... Read More

Russell Lavender, Palm Harbor office, was truly attentive knowledgeable and very understanding during this trying time for my family.

Angela N.

Tampa, FL

Contact Us

Cremation and Preplanning

Immediate Assistance When A Loved One Has Passed Away

Neptune Society Members

Customer Service

Receive our FREE Guide and Learn About Planning a Cremation

Recent Reviews

How can we help?

If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

Recent Posts

Palliative Care vs. Hospice Care: Understand the Difference

Coping with the Loss of a Spouse or Partner

Helping Children Understand Death and Cope with Grief

Physician-Assisted Death: Should it be Legal for Terminally Ill Patients?

Free Resources

Our Locations

Our Services

About Us

Contact us

About Neptune Society

Partners and Professional Organizations: