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Cremation and Preplanning

The process of preplanning a cremation can seem overwhelming, but our dedicated professionals are here to guide you through it. If you would like to contact us for more information on cremation and preplanning, please click here.

Immediate Assistance When A Loved One Has Passed Away

When a loved one passes away with no preplan, there will be a lot of decisions and information to gather. If you need immediate assistance, our experienced and trained professionals can assist you.

Neptune Society Members

If you are a Neptune Society member and you need assistance or have questions regarding your account, please click here.

Customer Service

To reach our customer service team please click here.

Recent Reviews

Our sister passed in 2019. My brother-in-law stated how appreciative... Read More

Our sister passed in 2019. My brother-in-law stated how appreciative he was that they had contacted Neptune Society and recommended them for our brother who was declining quickly from cancer. The paperwork was simple and easy to complete. Upon our brother’s passing, we contacted Neptune. The young man and woman who showed up were so respectful and kind. They gave us as much time as we wanted and as they slowly drove away, they played a song from one of his favorite groups. Our deepest appreciation to Neptune Society.

Edra B.

Austin, TX

My mother left a month ago. Since then the help... Read More

My mother left a month ago. Since then the help we have received from the funeral home has been very important, as we are outside the USA. We were provided with information and support at all times. The procedures were simple and diligent thanks to Mr. John Smilie. It is not a service that one wishes to recommend, but when needed, it is always good to have the professional, human and considerate support that we received at all times.

Rodrigo C.

Houston, TX

Leslie Harris of the Neptune Society was professional and very... Read More

Leslie Harris of the Neptune Society was professional and very knowledgeable regarding the services provided. All my questions were answered. She was very thoughtful and considerate. After the presentation, I felt a sense of relief that I had made this important decision to shield my family from the burden.

Joyce S.

Plantation, FL

An excellent experience and it relives our minds about the... Read More

An excellent experience and it relives our minds about the end.

Dennis M.

Perry, FL

Very timely and really do everything that needs to be... Read More

Very timely and really do everything that needs to be done. I’m very thankful we chose Neptune Society.

Carlie D.

Fort Myers, FL

The Neptune Society is the best!!! I highly recommend this... Read More

The Neptune Society is the best!!! I highly recommend this service. Marianna has a calm and empathetic demeanor which was very comforting. She answered all questions and made sure the process went smoothly. Thank you for all your support ❤️❤️❤️

Lisa Z.

Fort Myers, FL

I saw the frustration and stress my nephews were going... Read More

I saw the frustration and stress my nephews were going through to get their mom cremated who lived out if town. They thought everything was taken care of. I want to be responsible and make an already difficult time easier for my daughters. I provided a copy of the contract to them, I have my urn and I provided them with Neptune’s contact info. The best part is that it’s transferrable to other states. Check it out.

Dalia H.

Austin, TX

For years my father-in-law would tell us, "When the time... Read More

For years my father-in-law would tell us, “When the time comes, each of you kids has my Neptune card, all you have to do is call them and they will take care of the rest.” That day came for my mother-in-law and 5 months later for my father-in-law. We called the number and Neptune took care of the rest, just like my father-in-law said they would. What a relief for our family not to have to deal with undertakers, cremation details, death certificates, and notifying Social Security, like we had done when both my parents passed away. I became a believer. We signed up, then my older sister signed up…then my younger sister and her husband signed up…then my brother and his wife signed up….all within a week! Yes, I should have been given a commission of a free Neptune card for myself. My older sister said, “Now we can get together and trade our Neptune cards like we used to trade baseball cards!” Peace of mind knowing that we have responsibly taken care of this important detail….and that it all paid for in advance. Now I am telling my children….”When the time comes, each of you kids has my Neptune card, all you have to do is call them and they will take care of the rest.”

Letha & John K.

South Seattle, WA

Neptune Society, without prior arrangements, was used for my mother... Read More

Neptune Society, without prior arrangements, was used for my mother and grandmother at their deaths. I was satisfied with the ease of the service and price. I was shocked that the price had doubled over the past 12 years. That made me hesitate, but I trust your service and products and felt I could find no better. I had priced cremation services when I bought a vault earlier this year at a local cemetery. Not only was the price higher, but they insisted on pricey extras that I did not want.

Paula P.

Las Vegas, NV

Neptune Society took all my fear and worry away. I... Read More

Neptune Society took all my fear and worry away. I was able to grieve in peace without worrying about any of the procedures that we planned previous to my husbands departure. I have encouraged many of my friends and family members to reach out to Neptune Society

Jerry T.

Denver, CO