The people I talked to were so helpful, they guided me thru everything. They were uplifting, respectful, and down-to-earth. Mr. William Webb was patient with me. I filled out the death cert wrong, found my error in double-checking and there was no problem changing. He didn’t make me feel stupid either. Every accommodation was made that I can think of. I highly recommended Neptune society. Extra thanks to you Bill Webb

When my husband’s mother passed away recently, she had not made any plans for her death. With the help and guidance of Julie at Kansas City Neptune Society, we were able to make plans for her and feel more at peace with her passing. There were many choices and options and Julie was there to answer our questions and walk us through everything. She was very thorough and kind. It can be a very stressful situation to have to plan for someone else when it is such an important decision. We were so thankful that we decided to use Neptune and have purchased plans for ourselves so that the decision will not have to be decided by our child in the future. We highly recommend Neptune Society and please don’t delay planning for your future! Make these hard decisions for yourself so that your family doesn’t have to. 😊

The Neptune Society team in Arizona was the perfect group to help us through our loss. Losing our mom was incredibly devastating. There were so many unknowns for us as this was our first significant loss as a family. Susan and Ramon at Neptune in Tempe Arizona were incredible. They stepped in to answer questions, to guide us, and to help us with each next step. As a result, our family was able to honor our mom and grieve our loss. They made us feel like we were the only family they were working with. We will definitely work with Neptune Society in the future.

  We were more than pleased with Staci. She was phenomenal and went above and beyond for our family.  In our deepest moment of grief, she provided care, organization, insight, and professionalism.

No problems at all, everything was as expected. Thank you, Neptune Society.

Neptune was amazing from setting up the plan to the passing of my mother and all the assistance with cremation process. Taylor is a saint handling all of our product requests and the dozens of jewelry pieces he and his team had to handle. Everyone we encountered was amazing, starting with the gentlemen who came over quickly after my mom’s passing.

Super efficient, sensitive, and low-key. My mom prearranged her cremation and Taylor from Neptune was prompt in contacting us and arranging everything we needed to have done. He went the extra mile, even bringing everything needed to our home. We are very impressed and satisfied.

My parents bought a pre-need package with Neptune Society over 20 years ago.  When my father passed in 2004, my mother raved about the service that was provided in Florida.  My mother just passed in April 2021, and once again Neptune Society was there for us.  The coroner notified Neptune and Elijah Walker called immediately to begin guiding us through the process.  There was little for us to do – Neptune arranged everything – and we fairly quickly obtained the death certificates and her cremated ashes.  Elijah was kind, respectful, patient, and on top of things.

I would highly recommend this service to take care of all those things you won’t want to when your loved one passes.

My experience with Neptune Cremation Service was absolutely wonderful.  The staff was very considerate and polite.  Sara Likens is the most compassionate person I have ever met.  She made sure that I was comfortable with every choice I made for my mother.  My husband and I were so impressed with them, we went ahead and made our own arrangements for the future.  I highly recommend Neptune to anyone who wants their loved one taken exceptional care of.
Thank you Sara for all you do.
Karen R.