Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Chicago / Downers Grove, IL

Chicago / Palatine, IL

Indianapolis, IN

Louisville, KY

New Orleans / Kenner, LA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

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Recent Reviews

Everyone was most kind

Shirley T.

TUCSON, AZ

Dave and the staff at Neptune provided excellent care and... Read More

Dave and the staff at Neptune provided excellent care and attention to detail following my husband’s recent death. Dave is a caring and compassionate individual. He provided detailed information and instructions and answered all my questions and concerns whenever I contacted him. He worked with me throughout the almost three-month process through to my husband’s military burial with honors at Santa Fe National Cemetery, and that day was perfect in every way. Thank you, Dave, for guiding me so gently in planning my husband’s goodbye filled with love, honor, dignity, and respect.

Karen D.

Albuquerque, MN

When my mom passed unexpectedly, we had no pre-planned arrangements.... Read More

When my mom passed unexpectedly, we had no pre-planned arrangements. After we contacted Jason Costin at Neptune Society, everything fell into place perfectly. He guided us through the process with great care. He responded quickly to questions and handled everything quite professionally. Jason’s experience was evident in all that he did, and he exceeded all of our expectations in every possible way. I highly recommend the Neptune Society of Fort Myers, Florida to anyone who is looking for excellent service and care for a loved one. Thank you!

Susan M.

Fort Myers, Fl

So grateful to the entire staff at Neptune Society for... Read More

So grateful to the entire staff at Neptune Society for helping me give my dad a perfect send-off. Right from the day he died, they were there through the entire process, knowledgeable, caring and empathetic. I have enlisted their services upon my death. Thank you all.

Alexis A.

Fort Meyer, FL

My step-father passed away September 2018 and had pre-planned with... Read More

My step-father passed away September 2018 and had pre-planned with Neptune for his cremation. Michael was wonderful, he worked with my nephew and took care of everything. Another good lesson Rod taught me, pre-plan!

Julia C.

Houston, TX

The Neptune Society representative was very helpful and efficient. They... Read More

The Neptune Society representative was very helpful and efficient. They proceeded in an expeditious manner to complete the paperwork, obtain a death certificate and send the remains. Highly recommended.

Glenn D.

Fort Myers, FL

Neptune Society staff was very helpful in setting up our... Read More

Neptune Society staff was very helpful in setting up our program for handling our remains. They answered all questions satisfactorily and we now feel the burden has been lifted from our shoulders and that of our children. Our only regret is we did not do this earlier. It is a fairly expensive program for us, but worth every penny.

Don A.

North Seattle, WA

When my father passed away, he was very organized and... Read More

When my father passed away, he was very organized and had purchased the Neptune Society plan. I cannot say enough good
things about the very sincere, professional and compassion that I
received from Justine White. They answered every phone call and
email right away answering every question I had. I will definitely look
into purchasing a Neptune plan for myself so that when my death happens my children will have the organization and compassion that I have experienced.

Lynn A.

San Francisco, CA

Mike Neff and everyone I dealt with at Neptune Society... Read More

Mike Neff and everyone I dealt with at Neptune Society made an incredibly difficult time run very smoothly and were always there to help when anything came up. Even the after-hours/weekend staff went above and beyond to make sure all went well and answered all of my questions. Highly recommend their services, very knowledgeable and very comforting.

Dawn L.

Fort Bragg, NC

I have family members who used Neptune Society's services. When... Read More

I have family members who used Neptune Society’s services. When I decided to do the same, I interacted with Ben ** who has been amazing. He left his child’s birthday party to speak to me the very first night when we were calling and I was telling him that I was so lost, confused and that I didn’t know what to do. He called me several times thereafter to see how I was doing. He told me that it was difficult to talk about me and my future but we needed to do that. I’ve already recommended them even to people who said that they would save a few dollars by going someplace else. They didn’t go with Neptune and they’re very sorry they didn’t.

Cindy L.

Salt Lake City, UT

Neptune Society Reviews

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Chicago / Downers Grove, IL

Chicago / Palatine, IL

Indianapolis, IN

Louisville, KY

New Orleans / Kenner, LA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

Receive our FREE Guide and Learn About Planning a Cremation

Recent Reviews

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If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

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