Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Hartford / Newington, CT

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Boise, ID

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

West Des Moines, IA

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

St. Louis / Creve Coeur, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Philadelphia / Milmont Park, PA

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

Recent Reviews

I appreciated Kim Dillard's soft demeanor and tone of voice.... Read More

I appreciated Kim Dillard’s soft demeanor and tone of voice. She made it easy to pre-plan by carefully explaining all that was involved and answering all of my questions. Buying into the plan was an emotional decision to make for me but Kim was very patient. Thank you Kim for all you have done to help me get this end of life planning done. It has taken a load off me. I am confident that the decisions I have made for myself will benefit my children in the future.

Miriam Rosa

Atlanta, GA

They were great. At a hard time, they were there... Read More

They were great. At a hard time, they were there for me.

Gary T.

West Covina, CA

Fortunately, my parents had made and paid for, their final... Read More

Fortunately, my parents had made and paid for, their final arrangements ahead of time with Neptune Society. This was truly a final gift from them to us. Overall, having Neptune Society handle the details was wonderful. However, more specifically, Dave and Dawn in Albuquerque were more than wonderful. They both are kind, caring, and patient which is exactly what one needs while dealing with the death of a loved one. So, from our family, Thank you, Dave and Dawn!

Mary Beth F.

Albuquerque, NM

I really like the idea of someone visiting your home... Read More

I really like the idea of someone visiting your home and discussing cremation Services which is a sensitive issue for most people. It makes it extremely comfortable and more personal. Tiffany is such a lovely person and took her time explaining the process. We had a few days to think about it and discuss it with the family and finally made the decision to purchase the cremation plan. It all went very smoothly in the comfort of my own home.

Animeisbae C.

Boston, MA

Not a "fun" topic but Kristi was terrific in helping... Read More

Not a “fun” topic but Kristi was terrific in helping me “pre-plan” the inevitable. Thank you, Kristi!!

Gary J.

Omaha, NE

Thank you for making a Very Difficult time very easy... Read More

Thank you for making a Very Difficult time very easy for me and my girls. I felt we were in good hands the whole time 24/7.

Kathy T.

Creve Coeur, MO

Corey is fantastic at helping folks through the process that... Read More

Corey is fantastic at helping folks through the process that isn’t always easy to talk about. Thank you, Corey!

Mandi M.

Omaha, NE

I wasn't directly involved in the arrangements after my father... Read More

I wasn’t directly involved in the arrangements after my father passed, but I was touched by the care and attention that Corey gave my family. It’s been almost a year since I was there but I have recommended Neptune to all of my friends since then.

LuAnn C.

Omaha, NE

No one wants to think about death, especially your own.... Read More

No one wants to think about death, especially your own. With everything that’s going on in the world, Brian and I thought we should plan and pay for what we want. After much research, we went with Neptune Cremation. Tiffany came out and gave me a presentation right on my front porch. I feel like they go above some of the other companies.

Kathy M.

Boston, MA

My experience with Bill and his staff was absolutely top-notch.... Read More

My experience with Bill and his staff was absolutely top-notch. They were compassionate, concerned, and thoroughly professional. They made the entire process both pleasant and easy. There was no sales pressure. I was shown all the appropriate options and was able to calmly make my own procedural and financial decisions. I am happy to HIGHLY recommend Neptune Society’s skills to anyone needing the very best of cremation services. THANK YOU BILL!

John H.

Tallahassee, FL

Recent Posts

Seniors lifting weights in gym

Published: November 19, 2020

As we get older, what our bodies need to stay healthy begins to shift. Due to different nutritional needs, and the slowing of the metabolism, people begin to burn fewer calories naturally once they get older. When this occurs, eating foods that provide the best nutritional value without being high in calories is the best

Read More »

Grieving woman looking out window

Published: April 17, 2020

The coronavirus pandemic has fundamentally changed how we live, but perhaps even more heartbreaking, how we are able to grieve. Social distancing has prevented holding funerals or otherwise gathering to mourn the loss of our loved ones, and even a comforting touch or hug isn’t safe.

Read More »

Palliative Care vs. Hospice Care - Neptune Society Cremation Services

Published: August 1, 2019

Palliative care and hospice care have a common purpose: to provide compassionate care and relief from pain and stress to people with serious, life-limiting illnesses. But the goals of each are different. Read on for more information regarding the differences between palliative and hospice care.

Read More »

lonely woman sitting on swings

Published: June 13, 2019

When you’ve lost your life mate, it’s often an effort just to get through the day. In your grief and sadness, you may feel shock, anxiety, fatigue, depression, even anger at your partner for dying. Read on for tips on coping iwth the loss of a spouse or partner.

Read More »

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