Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Hartford / Newington, CT

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Boise, ID

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

Recent Reviews

When my mom passed away, it is hard enough dealing... Read More

When my mom passed away, it is hard enough dealing with my personal emotions. My mom’s wishes were to be cremated, so my brother and I followed her wishes and contacted Neptune. Amy was very comforting and made us feel like my mother was just as important to them as she was to me. Throughout the burial and grieving process, Elizabeth has contacted me on several occasions to offer help and grief consoling. All of which I never thought they’d do or even have to do. If you or your loved one wishes are to be cremated, I STRONGLY recommend the Neptune Society 🙂

Barry S.

New Orleans, LA

I recently lost my Grandfather and I could not say... Read More

I recently lost my Grandfather and I could not say enough about Neptune Society Fort Myers. Jason handled us with the utmost care! He almost felt like he was grieving with us. I want to thank him for making the transition so easy and so thoughtful. Thank you again for everything! Sincere Regards

Carroll H.

Fort Myers, FL

Extremely knowledgeable staff and very affordable.

Ann C.

West Covina, CA

My mother in law contacted Neptune back in the '90s... Read More

My mother in law contacted Neptune back in the ’90s to sign up for her arrangements and paid in full. She passed in November 2019. We contacted Neptune they came out within an hour of calling them. Very professional and curious men that showed up. All my experiences with Neptune has been nothing but excellent. Kristina Woody has been the best. She has helped me and kept me informed of ALL the processes that needed to be done. She calls and gives me updates. Great customer service. Even though my mother in law paid in full years ago, they held to that contract and the only things I had to pay for were the death certificates if I wanted more. I highly recommend this company for your loved ones. Thank you!

Connie E.

LAKE VIEW TER, CA

We dealt with Michelle after my dad's death. She was... Read More

We dealt with Michelle after my dad’s death. She was so great to work with. She is compassionate and very helpful. She always responded to us quickly. We are grateful for all her help!

Wendy C.

Audubon, MN

They took care of us well at Neptune Society, during... Read More

They took care of us well at Neptune Society, during an awful time. Thank you

Phillip P.

Austin, TX

My brother and I had a hard decision and are... Read More

My brother and I had a hard decision and are happy we chose Neptune Society for cremation services. Elijah made the process easier and he did a fabulous job of taking care of my family.

Lyndsey A.

Charlotte, NC

A couple of months ago, I was faced with the... Read More

A couple of months ago, I was faced with the unexpected loss of a childhood friend and the sudden reality that I would be responsible for her funeral arrangements. As she wished to be cremated I had the task of quickly finding an organization that would help us under these difficult circumstances. Neptune Cremation Society turned out to be a godsend. Mr. Daniel Enea took care of literally everything in a kind, respectful and effective manner. Everything was explained, guidance was provided in filling out paperwork and the cost was reasonable. Although my loss and this funeral arrangement were one of the most difficult things I’ve had to experience, Mr. Enea’s knowledge, support and patience made it seamless from start to finish.
Thank you to Neptune and its staff members from the bottom of my heart.

Rebeca D.

NY, NY

Neptune Society was very helpful when my mother passed. They... Read More

Neptune Society was very helpful when my mother passed. They were fast and efficient in providing me the necessary documents and no pressure at all. They took care of all the multiple notifications that were required as well as making sure that I received her cremains.

Peggy P.

Fort Myers, FL

Losing a loved one is a very difficult tIme. Working... Read More

Losing a loved one is a very difficult tIme. Working with Daniel Varney was a very comforting experience. He handled my questions and took care of everything that was needed in a very caring and compassionate manner.
He went over and above to see that everything went smoothly.
He was always there for me, and promptly returned calls if I left him a message.
I highly recommend The Neptune Society.

Joan M.

Santa Fe, NM

How can we help?

If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

Recent Posts

Published: August 1, 2019

Palliative care and hospice care have a common purpose: to provide compassionate care and relief from pain and stress to people with serious, life-limiting illnesses. But the goals of each are different. Read on for more information regarding the differences between palliative and hospice care.

Published: June 13, 2019

When you’ve lost your life mate, it’s often an effort just to get through the day. In your grief and sadness, you may feel shock, anxiety, fatigue, depression, even anger at your partner for dying. Read on for tips on coping iwth the loss of a spouse or partner.

Published: June 6, 2019

For adults, losing a loved one is disorienting and difficult to accept. But for children, who are still experiencing so many new life lessons, it’s far more so, affecting their sense of security. It may be hard for children to understand how someone is physically present one day and gone the next, never to return.

Published: May 30, 2019

Did you know that as of April 2019, physician-assisted death has become legal in eight states and Washington, D.C.? Read on for information regarding the arguments in favor and opposition of physician-assisted death.

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