Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Hartford / Newington, CT

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Boise, ID

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

West Des Moines, IA

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

St. Louis / Creve Coeur, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Oklahoma City / Edmond, OK

Philadelphia / Milmont Park, PA

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Virginia Beach, VA

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

Recent Reviews

Neptune was amazing from setting up the plan to the... Read More

Neptune was amazing from setting up the plan to the passing of my mother and all the assistance with cremation process. Taylor is a saint handling all of our product requests and the dozens of jewelry pieces he and his team had to handle. Everyone we encountered was amazing, starting with the gentlemen who came over quickly after my mom’s passing.

Karen B.

Denver, CO

My entire meeting with Jessica was outstanding.

Jesse P.

Phoenix, AZ

Super efficient, sensitive, and low-key. My mom prearranged her cremation... Read More

Super efficient, sensitive, and low-key. My mom prearranged her cremation and Taylor from Neptune was prompt in contacting us and arranging everything we needed to have done. He went the extra mile, even bringing everything needed to our home. We are very impressed and satisfied.

Dan K.

Denver, CO

My parents bought a pre-need package with Neptune Society over... Read More

My parents bought a pre-need package with Neptune Society over 20 years ago. When my father passed in 2004, my mother raved about the service that was provided in Florida. My mother just passed in April 2021, and once again Neptune Society was there for us. The coroner notified Neptune and Elijah Walker called immediately to begin guiding us through the process. There was little for us to do – Neptune arranged everything – and we fairly quickly obtained the death certificates and her cremated ashes. Elijah was kind, respectful, patient, and on top of things.

I would highly recommend this service to take care of all those things you won’t want to when your loved one passes.

Glenn F.

Alexandria, VA

My experience with Neptune Cremation Service was absolutely wonderful. The... Read More

My experience with Neptune Cremation Service was absolutely wonderful. The staff was very considerate and polite. Sara Likens is the most compassionate person I have ever met. She made sure that I was comfortable with every choice I made for my mother. My husband and I were so impressed with them, we went ahead and made our own arrangements for the future. I highly recommend Neptune to anyone who wants their loved one taken exceptional care of.
Thank you Sara for all you do.
Karen R.

Karen R.

Virginia Beach, VA

Great value with very reasonable plan and options. Salesman, Brad... Read More

Great value with very reasonable plan and options. Salesman, Brad did an excellent job during the presentation. No worries about my family having to deal with the funeral, etc. after I am gone. Prepay for services, keep the price from increasing over the years, and locks in value.

Mike K.

New Orleans, LA

I have had the experience of being able to use... Read More

I have had the experience of being able to use the Neptune Society of Nashville/Brentwood in August 2020 for my dad and in March 2021 for my mom. I highly recommend them. The process is easy and they take the stress out of having to deal with arrangements unless you choose to have a service of some kind. I am so thankful my parents had already prepaid and had this all set up and left me with one less thing I had to do. They are very reasonably priced, and if you set it up in advance, they used to set up a payment plan, they did for my dad, so I am guessing they still do. It is the way to do things!

Anitra L.

Nashville, TN

When someone in your family passes away it is the... Read More

When someone in your family passes away it is the worst feeling in life, especially when it is your father. I am so very sad and upset about the loss of my father and when I called the 1-800 number on the Neptune Card, that I have had in my wallet for such a long time, I was instructed I would receive a call from the local funeral director. That wonderful person was Danielle Davis in Ft Myers, FL office. She kept me updated on everything she was gonna do to help me with this process and went above and beyond. I just want to thank her for myself and my family and couldn’t have done this without her. She did it in such a caring and compassionate way. Thank you, Crissie M.

Crissie M.

Fort Myers, FL

The staff at Neptune was so compassionate while helping with... Read More

The staff at Neptune was so compassionate while helping with my mother’s final wishes. She was in Florida and the rest of our family was in New York state. They were very helpful and delivered mom’s ashes quickly.

Cara J.

Orlando, FL

Planning my pre-need arrangements was an easy experience. All of... Read More

Planning my pre-need arrangements was an easy experience. All of my concerns were addressed and my adviser was very knowledgeable in regard to my specific desired plans. Knowing that my family will not need to arrange or pay for my final expenses has provided a high level of comfort for me.

Richard K.

Kansas City, MO

Recent Posts

Woman touching a closed casket with a bouquet of lilies in hand

Published: April 1, 2021

Dealing with death is never easy, regardless of your relation to the deceased. If you’ve been invited to a funeral, the person that invited you looks at you as someone they want around in their time of need – whether you were friends with their loved one, or simply a friend to them.

Read More »

Overhead photo of woman writing thank you notes

Published: March 2, 2021

Neptune Society is here to help you in your time of need by providing you with some tips on what to include in a sympathy thank you note, or funeral thank you card.

Read More »

Gentleman comforting woman at a funeral

Published: February 11, 2021

Going to a funeral is relatively rare for most of us, and when the time comes, it is stressful enough without being concerned whether the outfit you wear is appropriate. As a rule, it’s generally best to choose more traditional, conservative attire in regards to how you dress at a funeral.

Read More »

Seniors lifting weights in gym

Published: November 19, 2020

As we get older, what our bodies need to stay healthy begins to shift. Due to different nutritional needs, and the slowing of the metabolism, people begin to burn fewer calories naturally once they get older.

Read More »