Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

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Recent Reviews

LORI GREGORY DID A AWESOME JOB HELPING US GET EVERYTHING... Read More

LORI GREGORY DID A AWESOME JOB HELPING US GET EVERYTHING WE NEEDED AND RECEIVED OUR REMAINS BACK IN A GOOD TIME FRAME. I WOULD RECOMMEND HER FOR ALL YOUR NEEDS.

Louise

Nashville / Brentwood, TN

My thanks and appreciation go to Ron and his team.... Read More

My thanks and appreciation go to Ron and his team. I was treated with such respect and love. It made my journey through the loss of my husband calm and spiritual in a way I never expected. Everything was handled for me and I will recommend Neptune to friends and family. Thanks

Dorothy B.

Tempe, AZ

While my husband's death was expected, it is never easy... Read More

While my husband’s death was expected, it is never easy when it actually occurs. Perhaps 2 years ago, I was in touch with Neptune Society in Florida where I live, and I had a basic understanding of the service being offered, did not take a contract at the time, and the actual death occurred New Jersey. Alvin Chan was a blessing! From the moment I reached him, we were able to communicate easily, he understood everything I was trying to achieve overall, and he worked with me seamlessly to make it happen. There were many moving parts, but on his end, he achieved everything ahead of schedule, was patient when I had delays, and especially the delay of our chosen urn being shipped up from home in Florida, but he was steadfast in supporting our wishes and everything went without a moment of anxiety. I am proud of the work that Neptune does and so grateful for the kindness, compassion, and professionalism showed by Alvin to my family. He happened to be a great guy, extremely warm and caring. It was a pleasure to have him available to us, and he went out of his way to accommodate me including meeting with me in my lobby when necessary. I couldn’t have asked for more! Accolades to Neptune Cremation Society in Paramus and Alvin Chan.

Barbara P.

Bradenton, FL

My dad passed away this past September in Arizona, I... Read More

My dad passed away this past September in Arizona, I live in Michigan and the Neptune Society in Arizona was such a great help in dealing with the passing of my dad. Thankfully my dad had all of his arrangements taken care of so all I had to do was sign a few papers, John was very helpful in sending them to me and guiding me through the process of sending them back to them. Thank you for being so kind and considerate in my time of sorrow I very much appreciate that.

Micki K.

Muskegon, MI

To have a funeral or a cremation for a loved... Read More

To have a funeral or a cremation for a loved one is always a difficult time, however, I want to thank Kelly and Gabby for their outstanding work in helping me with all of the paperwork and logistics in getting things orderly done in the cremation process of my father. They were very understanding and compassionate, willing to go above and beyond in their assistance of ensuring everything was taken care of during the process and extremely professional. I highly recommend Neptune Society if cremation is right for your family.

Edward A.

West Palm Beach, FL

The support and efficiency of the Reno office staff were... Read More

The support and efficiency of the Reno office staff were sincerely appreciated during this emotional and stressful event. Their experience and guidance through the process enabled our family to understand and complete the required actions in a timely manner. They have also provided ongoing emotional support opportunities. Thank You.

Carolyn K.

Reno, NV

Raymond Scott at the Neptune Society in Plantation made sure... Read More

Raymond Scott at the Neptune Society in Plantation made sure everything went smoothly during this difficult time. He drove to Boca Raton Regional Hospital to get the doctors signature so I could receive my mother’ss death certificate quickly. Thanks again

Jennifer R.

Fort Lauderdale, FL

My father recently passed away and had purchased a cremation... Read More

My father recently passed away and had purchased a cremation years ago. Alejandro was very kind and understanding during this difficult time. I would highly recommend the Neptune Society to anyone.

Leah M.

Niwot, CO

James, Thank you. I want to tell you how much... Read More

James,

Thank you. I want to tell you how much you have done to help me through this. My parents did very well in choosing you and your company.

Thank you,

Bettina V.

Bettina V.

Denver, CO

Caroline at the Neptune Society in Sherman Oaks was very... Read More

Caroline at the Neptune Society in Sherman Oaks was very helpful and very considerate towards arcades Edwards concerning my Husband’s remains

Gladys

Los Angeles, CA

How can we help?

If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

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