Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Hartford / Newington, CT

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Boise, ID

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

West Des Moines, IA

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

St. Louis / Creve Coeur, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Philadelphia / Milmont Park, PA

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

Recent Reviews

The staff was very friendly and helpful as we drove... Read More

The staff was very friendly and helpful as we drove in from another state. They were able to get everything taken care of incredibly fast. Which was a great comfort.

Lori R.

Orlando, FL

Very good communication from everyone here. They were kind and... Read More

Very good communication from everyone here. They were kind and caring and went above and beyond to help in every way.

Jenefer H.

Santa Barbara, CA

I can't say enough amazing things about The Neptune Society.... Read More

I can’t say enough amazing things about The Neptune Society. I recently lost my brother and my parents asked me to look for someone to take care of him. I contacted The Neptune Society and spoke with Lori. She’s an absolute angel! She explained everything to me in a way that was plain, simple, and easy to understand. When I had any contact with any of the staff members, they were VERY caring and understanding of my loss. I recommend them to anyone who needs their services. Thank you from the bottom of my heart.

Karen B.

Nashville, TN

From the moment I called, on a Sat @4am, they... Read More

From the moment I called, on a Sat @4am, they took care of everything. The person I talked to helped me so much when the nursing home kept telling me I had to get “the body” out within 4 hrs! I was called at 3:30am on a sat am where this was not expected! Carlos was a blessing. He listened, was understanding, compassionate, and HUMAN!!! I missed a couple of his calls, but he understood that I finally got some sleep. Money wasn’t even the first thing discussed. I’m so thankful that I knew to call them, since we had used them for my Dad a few years ago. Please keep this in mind, should you ever be in the situation I was in at the nursing home with them pressuring me! Carlos, thank you so much for making the hardest and most painful time in my life so much easier. It was one thing I didn’t have to worry about! I can’t recommend Neptune Society enough if you have to go through this.

Jodi M.

Los Angeles, CA

Wonderful sympathetic handling of my spouses remains.

Edward S.

Reno, NV

Jason Costin was so kind, patient, and helpful to our... Read More

Jason Costin was so kind, patient, and helpful to our family during such a difficult time. He was so accommodating even when we would have last-minute requests. We could not have even imagined having more compassionate service. Thank you from the bottom of our hearts.

Elizabeth H.

Fort Myers, FL

I could not have been treated with such respect. My... Read More

I could not have been treated with such respect. My father arranged everything back in 2013. He just passed recently. From start to finish Beth truly made this a very easy process.

During these difficult times, yes you wish things would go faster, you need to breathe and understand these ladies are doing the best they can.

My hats off to the entire team, you are all so very special.

Cindy Y.

Orlando, FL

I would like to express my most Heartfelt Thanks for... Read More

I would like to express my most Heartfelt Thanks for making dealing with my Beloved Wife’s Death process an easy thing to get through with your Great Final Needs Organization. I am very happy and moved by how I was treated by each of your Knowledgeable staff during my period of Sorrow. I could not have asked for a better group of your staff that helped me through this and I shall be forever thankful for all of their help and compassion. I am so glad that I am a member of the Trusted Neptune Society Cremation Services.
With Lasting Gratitude,
Donald N.

Donald N.

Live Oak, FL

I would like to thank Ms. Julie for her hospitality... Read More

I would like to thank Ms. Julie for her hospitality during this time. My mother already had started the process and Ms. Julie help finalize my mother’s wishes. I would like to thank the Neptune Society for support during this difficult time.

Datrick W.

Raytown, MO

I am so grateful to the Neptune Society staff and... Read More

I am so grateful to the Neptune Society staff and particularly Raymond Scott for their help and compassion when my mom died unexpectedly. I inadvertently called the wrong society and my mom was picked up and taken to the wrong funeral home. When I realized the mistake, Mr. Scott took care of everything and got my mom to the correct place, and all arrangements were completed without causing me any more stress. I am very grateful and highly recommend them.

Linda K.

Plantation, FL

Recent Posts

Grieving woman looking out window

Published: April 17, 2020

The coronavirus pandemic has fundamentally changed how we live, but perhaps even more heartbreaking, how we are able to grieve. Social distancing has prevented holding funerals or otherwise gathering to mourn the loss of our loved ones, and even a comforting touch or hug isn’t safe.

Read More »

Palliative Care vs. Hospice Care - Neptune Society Cremation Services

Published: August 1, 2019

Palliative care and hospice care have a common purpose: to provide compassionate care and relief from pain and stress to people with serious, life-limiting illnesses. But the goals of each are different. Read on for more information regarding the differences between palliative and hospice care.

Read More »

lonely woman sitting on swings

Published: June 13, 2019

When you’ve lost your life mate, it’s often an effort just to get through the day. In your grief and sadness, you may feel shock, anxiety, fatigue, depression, even anger at your partner for dying. Read on for tips on coping iwth the loss of a spouse or partner.

Read More »

mother hugging a crying child

Published: June 6, 2019

For adults, losing a loved one is disorienting and difficult to accept. But for children, who are still experiencing so many new life lessons, it’s far more so, affecting their sense of security.

Read More »

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