Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Hartford / Newington, CT

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Boise, ID

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

Recent Reviews

My Uncle, aged 100 passed away and had left one... Read More

My Uncle, aged 100 passed away and had left one of the best gifts for his family…pre-arrangements for his cremation and burial at the National Cemetery in Lake Worth, Florida through the Neptune Society. Since I had to move him across the state after he turned 100 I didn’t know what would happen. Since we were within 75 miles of the Cemetery we were able to have Neptune Fort Myers make all the arrangements. Roger De Franco helped to make a difficult time much less stressful with his professionalism, expertise, and guidance. Everything was able to be completed over the phone and electronically- seamless and effortless. I would recommend him and the Neptune Society to everyone in need.

Joan D.

Fort Myers, FL

The staff at Neptune society were very attentive to my... Read More

The staff at Neptune society were very attentive to my needs and concerns. Everything was done in a timely manner and handled with respect and dignity. I am very pleased with their services and highly recommend Neptune society for your loved ones.

Rita P.

Troy, IL

Timothy and staff were professional, courteous and compassionate throughout the... Read More

Timothy and staff were professional, courteous and compassionate throughout the process, including providing grief support resources. I highly recommend Neptune Society.

Rob K.

Dallas, TX

My sister and I walked into the Neptune Society office,... Read More

My sister and I walked into the Neptune Society office, without an appointment, to inquire about their services. We were lucky enough to have Kelly Haman available to assist us. Ms. Haman inquired as to what services we were interested in, she explained what services Neptune offered and gave us time to discuss our wishes. At no time did Ms. Haman try to sway our decision. She was pleasant, respectful and professional throughout our dealings with Neptune. She continued to be available to answer our questions after they completed their services we selected. Ms. Haman not only met but exceeded our expectations. I highly recommend the Neptune Society West Covina office.

Janie F.

West Covina, CA

Awesome experience with Stephanie and her informative presentation. Got the... Read More

Awesome experience with Stephanie and her informative presentation. Got the Atlas plan.

Valdene V.

Portland, OR

When Neptune Society says they will take care of you,... Read More

When Neptune Society says they will take care of you, believe them. In this difficult time of loss, they are caring, informative, and respectful during the entire process. When the family or spouse is dealing with the loss, and arranging for the next steps seems too great of a task to think about, Neptune takes care of it all for you. My parents purchased a pre-need plan years before they would need it, and when the time came to use it, we weren’t sure what to expect from them. Boy were we happy they had the forethought to plan this ahead of time. Our whole experience was positive with exceptional service. We were lucky to have Sarah Sebby from their Downers Grove office take care of us every step of the way. She was absolutely wonderful. I would recommend this company to everyone.

Chris L.

Lisle, IL

Debbie Morrow and her staff are awesome. They were wonderful... Read More

Debbie Morrow and her staff are awesome. They were wonderful during a difficult and stressful time. They were helpful, compassionate, and caring. I can’t say enough good things about them.

Tamera H.

West Covina, CA

Neptune was very courteous and considerate of my family and... Read More

Neptune was very courteous and considerate of my family and my dad’s handling of his cremation. Very professional! Ty for all you’ve done. May he rest with Jesus the Almighty!! Again thank you.

Michael O.

Palm Harbor, FL

Our folks had made pre-arrangements with the Neptune Society for... Read More

Our folks had made pre-arrangements with the Neptune Society for their final wishes. It was a huge relief to have had this done and when we did need the Neptune Society for my Father, Robert Lynn, everything went flawlessly. Julie was a pleasure to work with and made sure that every detail was taken care of. Highly recommend! It makes us aware that we need to do the same for our children.

Larry D.

Kansas City, MO

The Neptune Society of Ft Myers took of my friends'... Read More

The Neptune Society of Ft Myers took of my friends’ husband. They took care of everything from start to finish with the last resting place for her husband being a scattering at sea. The Neptune Society and its staff are a first-class operation. The Funeral Director Roger De Franco did an excellent job translating Spanish to English because my friend doesn’t speak English but her children mainly understand English thank Mr. Defranco for making a hard time a little easier.

Leyanis P.

Fort Myers, FL

How can we help?

If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

Recent Posts

Published: August 1, 2019

Palliative care and hospice care have a common purpose: to provide compassionate care and relief from pain and stress to people with serious, life-limiting illnesses. But the goals of each are different. Read on for more information regarding the differences between palliative and hospice care.

Published: June 13, 2019

When you’ve lost your life mate, it’s often an effort just to get through the day. In your grief and sadness, you may feel shock, anxiety, fatigue, depression, even anger at your partner for dying. Read on for tips on coping iwth the loss of a spouse or partner.

Published: June 6, 2019

For adults, losing a loved one is disorienting and difficult to accept. But for children, who are still experiencing so many new life lessons, it’s far more so, affecting their sense of security. It may be hard for children to understand how someone is physically present one day and gone the next, never to return.

Published: May 30, 2019

Did you know that as of April 2019, physician-assisted death has become legal in eight states and Washington, D.C.? Read on for information regarding the arguments in favor and opposition of physician-assisted death.

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