Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Hartford / Newington, CT

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Boise, ID

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

Recent Reviews

As my wife and I had signed on for Neptune... Read More

As my wife and I had signed on for Neptune Society service long ago, I was pleasantly surprised to see how neatly and professionally my wife’s remains were taken care of, with no problems for myself. I highly recommend this service to anyone, old or young.

John L.

Phoenix, AZ

My mom had made preparations with Neptune many years ago.... Read More

My mom had made preparations with Neptune many years ago. When she passed in September, they were there for us within the hour. I can not say enough about their professionalism & compassion through this tough time. I would absolutely recommend them.

Laurey M.

Cleveland, OH

My father passed in Louisville Kentucky and we live in... Read More

My father passed in Louisville Kentucky and we live in North Carolina. Sara bray was the light at the end of my tunnel! She took control and brought such peace to my heart knowing my father was receiving the best care. If you are needing any services in this unfortunate matter dont hesitate to let Sara Bray and the Neptune Society help your family as they did for ours. Thank you again, Sara❤❤❤❤

DeNette O.

Louisville, KY

Jennifer and the entire staff at Neptune Society were magnificent.... Read More

Jennifer and the entire staff at Neptune Society were magnificent. Caring, kind, thoughtful and helpful, they made the death of my father a much more bearable experience. I was dreading the process of having my father cremated, and the thought of doing the paperwork and attending to the details was overwhelming. Jennifer and company walked me through every step of the way. They even bent over backward to help me have a few private moments with my dad at the end. Thank You!

Yoda C.

San Francisco, CA

My mom contacted the Neptune Society in 1997 to handle... Read More

My mom contacted the Neptune Society in 1997 to handle her remains when she passed. She recently passed on September 2019 at the age of 90. Her records were still available in the West Covina branch and everything was handled in a professional manner. Kelly Haman and her staff, while remaining sympathetic, went above and beyond in taking care of my mom. I highly recommend them.

Lawrence G.

Murrieta, CA

My grandma passed recently. We used Neptune's services and had... Read More

My grandma passed recently. We used Neptune’s services and had arrangements already. They came to the home and set up the services then when my grandma had passed they came and got her. We had been dealing with Mike. He was very helpful. He also help me with a necklace to put some of her ashes in. Also, Mike made sure we got her ashes back in a timely manner! I called him at anytime with questions and he even let us know what was going on every step of the way. I was impressed with there services. Anyone looking for these services they were great! We thank you for everything!

Michelle G.

Cincinnati, OH

My experience with Neptune was excellent. Kind and respectful of... Read More

My experience with Neptune was excellent. Kind and respectful of my loved one. Knowing that they will make the process easier for our kids, I will be making arrangements with them for my husband and myself. Julie Walters – Davis was especially considerate and great to talk to. Thank you Neptune.

Darcy S.

Kansas City, MO

The funeral director Edward Rodriquez was extremely helpful and compassionate... Read More

The funeral director Edward Rodriquez was extremely helpful and compassionate with our needs. It is in these difficult times when kind and caring people can really make the difference. Thank you

Eileen C.

Las Vegas, NV

Sadly, I have needed Neptune's services twice in the last... Read More

Sadly, I have needed Neptune’s services twice in the last few months when two family members passed away. Both had pre-paid for cremation services in another state, and Neptune was able to handle their cremation here in Texas seamlessly. Their staff couldn’t have been kinder or more helpful. I definitely recommend them.

Amy H.

Dallas, TX

Prompt, attentive service, offered with consideration. These people took care... Read More

Prompt, attentive service, offered with consideration. These people took care of what they said they would promptly and expeditiously, and were responsive and helpful when something needed to be done.

Herb E.

Omaha, NE

How can we help?

If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

Recent Posts

Published: August 1, 2019

Palliative care and hospice care have a common purpose: to provide compassionate care and relief from pain and stress to people with serious, life-limiting illnesses. But the goals of each are different. Read on for more information regarding the differences between palliative and hospice care.

Published: June 13, 2019

When you’ve lost your life mate, it’s often an effort just to get through the day. In your grief and sadness, you may feel shock, anxiety, fatigue, depression, even anger at your partner for dying. Read on for tips on coping iwth the loss of a spouse or partner.

Published: June 6, 2019

For adults, losing a loved one is disorienting and difficult to accept. But for children, who are still experiencing so many new life lessons, it’s far more so, affecting their sense of security. It may be hard for children to understand how someone is physically present one day and gone the next, never to return.

Published: May 30, 2019

Did you know that as of April 2019, physician-assisted death has become legal in eight states and Washington, D.C.? Read on for information regarding the arguments in favor and opposition of physician-assisted death.

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