Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Hartford / Newington, CT

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Boise, ID

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

West Des Moines, IA

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

St. Louis / Creve Coeur, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Philadelphia / Milmont Park, PA

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

Recent Reviews

Everyone at the Neptune Society was thorough and very sensitive... Read More

Everyone at the Neptune Society was thorough and very sensitive to my needs. They were very patient with me when it came to educating me on the process and then making final arrangements. I felt I made the right decision for my husband, and I will be making the same arrangements for myself.

Joan L.

Santa Barbara, CA

Very professional during our very difficult time.

M. Asproyerakas

South Chicago, IL

Very caring and sincere people. Their attention to emotions and... Read More

Very caring and sincere people. Their attention to emotions and concerns was one of their best attributes. All details were addressed and carried out in a very timely manner. Mark Musselwhite is a true gentleman and has continued to check on the family. I would recommend their service to anyone in such a difficult time.

Gwen W.

Atlanta, GA

Roger De Franco the Funeral Director I feel went above... Read More

Roger De Franco the Funeral Director I feel went above and beyond his duties. His compassion for my Uncle was one of a family member. He made sure as a whole family we were all taken care of. Roger and his team are true caring professionals.

Deb C.

Fort Myers, FL

I want to share how very pleased and thankful for... Read More

I want to share how very pleased and thankful for all of the work and time that Mariano Munoz, spent during the process of preparing the paperwork and all that is involved, in my husband’s cremation. Mariano was pleasant, thoughtful, kind, and understanding. He always had a happy comment, which made each of us laugh, and that was good, during the sad and difficult time, of my husband’s passing. Mariano, was thorough, caring, and made every effort to make sure everything was completed and in place in a timely manner. I thank Mariano for all that he has done. Exceptional and very professional. Thank you, Mariano.

Janet W.

Santa Barbara, CA

No one ever wants to research a cremation center right... Read More

No one ever wants to research a cremation center right after a loved one dies suddenly, but I am glad I found Lisa Gregor! I was in a different city when my loved one passed away and I was distraught and lost. The medical examiner was of no help at all and I was desperate in getting my loved one away from them. I stepped Lisa and took the lead immediately to get things started. She was empathetic to my situation and throughout the ENTIRE process was my champion with the different avenues that you have to travel down suddenly. She was knowledgeable, helpful, compassionate to my grief, and was willing to go any distance to make sure my loved one got the proper religious rights respected in these horrible times. I truly want to thank her for making a gut-wrenching situation into a more tolerable one when she kept me informed of the next steps throughout the process. Lisa is invaluable!! I truly thank her and the entire team at Neptune. Truly Lisa, thank you for all you did for me and my loved one.

Lisa R.

Tucson, AZ

My husband just recently passed away, and Bill Rafferty made... Read More

My husband just recently passed away, and Bill Rafferty made this process a little more tolerable. He was genuine, and honest at a time when I needed it most. Bill helped me with so much more than just cremation. He made me aware of what the next steps were, and helped if not did them for me! Bill was highly recommended to me by the community and township Police. In your time of grief everyone needs Neptune, and Bill Rafferty

Jen B.

Milmont Park, PA

When our Father passed we were given a few crematoriums... Read More

When our Father passed we were given a few crematoriums from the staff at JoAnn’s House at Hope Hospice. We researched what had been given to us, I put in my 2 cents as I had heard of the Neptune Society years ago and their services. I became interested in using their services for me someday. Now having actually experienced their services from my Fathers passing I highly recommend The Neptune Society. Jason of Neptune’s was & is very caring & compassionate with us. He helped us through this painful process from start to finish. Thank you Jason for being there for us. Cynthia B.

Cynthia B.

Cleveland, OH

Both Elizabeth and Russell were comforting and thank you for... Read More

Both Elizabeth and Russell were comforting and thank you for your care throughout the process.

Barton G.

Tampa, FL

Mark was great! Relaxed and easy to work with. Highly... Read More

Mark was great! Relaxed and easy to work with. Highly recommend this service.

Vic F.

Atlanta, GA

Recent Posts

Grieving woman looking out window

Published: April 17, 2020

The coronavirus pandemic has fundamentally changed how we live, but perhaps even more heartbreaking, how we are able to grieve. Social distancing has prevented holding funerals or otherwise gathering to mourn the loss of our loved ones, and even a comforting touch or hug isn’t safe.

Read More »

Palliative Care vs. Hospice Care - Neptune Society Cremation Services

Published: August 1, 2019

Palliative care and hospice care have a common purpose: to provide compassionate care and relief from pain and stress to people with serious, life-limiting illnesses. But the goals of each are different. Read on for more information regarding the differences between palliative and hospice care.

Read More »

lonely woman sitting on swings

Published: June 13, 2019

When you’ve lost your life mate, it’s often an effort just to get through the day. In your grief and sadness, you may feel shock, anxiety, fatigue, depression, even anger at your partner for dying. Read on for tips on coping iwth the loss of a spouse or partner.

Read More »

mother hugging a crying child

Published: June 6, 2019

For adults, losing a loved one is disorienting and difficult to accept. But for children, who are still experiencing so many new life lessons, it’s far more so, affecting their sense of security.

Read More »

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