Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Phoenix / Tempe, AZ

Tucson, AZ

Long Beach / San Pedro, CA

Santa Barbara, CA

Los Angeles / Sherman Oaks, CA

West Covina, CA

Denver / Arvada, CO

Fort Lauderdale / Pompano Beach, FL

Fort Myers, FL

Jacksonville, FL

Ocala / Summerfield, FL

Orlando / Altamonte Springs, FL

Tallahassee, FL

Tampa / Palm Harbor, FL

Atlanta, GA

Chicago / Downers Grove, IL

Chicago / Rolling Meadows, IL

Indianapolis, IN

Louisville, KY

New Orleans / Kenner, LA

Weymouth / Boston, MA

Detroit / Southfield, MI

Grand Rapids, MI

Minneapolis / Golden Valley, MN

Kansas City, MO

Omaha, NE

Albuquerque, NM

Las Vegas, NV

Reno, NV

Charlotte, NC

Cincinnati, OH

Cleveland / Parma, OH

Columbus / Hilliard, OH

Portland, OR

Nashville / Brentwood, TN

Austin, TX

Plano / Dallas, TX

Fort Worth, TX

Houston, TX

San Antonio, TX

Salt Lake City, UT

Seattle/Lynnwood, WA

Spokane, WA

Tacoma, WA

Corporate, Customer Service

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Recent Reviews

My mom made the arrangements with Neptune Society Plano herself,... Read More

My mom made the arrangements with Neptune Society Plano herself, so I didn’t really know what to expect when she passed. However, Caroline and the staff at Neptune handled the situation in a very professional, caring manner. They filed all of the paperwork promptly (of which there was plenty) and their communication during the entire process was top-notch. Both the urn and outer storage case were beautifully crafted. Overall, I would not hesitate to recommend them, and as a matter of fact, my wife and I are going to make final arrangements with them as well.

Neil P.

Prosper, TX

Sena was very helpful and professional with the questions I... Read More

Sena was very helpful and professional with the questions I had. Very thoughtful at a difficult time.

Beverly D.

Tampa, FL

Very friendly, caring and knowledgeable. Tracy spent a lot of... Read More

Very friendly, caring and knowledgeable. Tracy spent a lot of time explaining options and financing. While it isn’t easy making these decisions, she made it simple. I highly recommend this company.

Janice G.

Tallahassee, FL

Our sincere appreciation for the stellar care and service we... Read More

Our sincere appreciation for the stellar care and service we received from Alejandro Ruiz in Colorado. He took us through our Mothers passing with kindness and professionalism. He helped to ease our anxieties. We would definitely recommend him and Neptune to anyone needing his services.
Sincere thanks.
Sharon D.

Sharon D.

Denver / Arvada, CO

My parents had prepaid arrangements with Neptune Society. My father... Read More

My parents had prepaid arrangements with Neptune Society. My father died in 2015 and my mother in 2016, both in the Los Angeles area. We made one call to the Neptune Society 800 number and they were there to pick up the bodies within two hours. It was extremely easy. We then completed the paperwork for cremation and purchased death certificates through the Neptune Society. I highly recommend the Neptune Society.

Douglas M.

Henderson, NV

The Neptune Society was extremely helpful with my family member.... Read More

The Neptune Society was extremely helpful with my family member. This office was professional, responsive and kind. They provided the service requested with no hassles during a time of difficulty.

Beth D.

Boerne, TX

I was very pleased with the care and compassion we... Read More

I was very pleased with the care and compassion we received at Neptune. Carolyn was very helpful and continued to update us on the process. I was extremely pleased with the way everything was handled and explained especially in a time when everything was so difficult.

Michelle P.

Allen, TX

Russell Lavender was extremely helpful with my mother’s arrangements. He... Read More

Russell Lavender was extremely helpful with my mother’s arrangements. He reached out to the family immediately and took over from there. My mom had prepaid arrangements with Neptune Society and it was a huge relief that all of the major decisions had already been made and her wishes were being carried out. Our family would like to thank Russell for his compassion during a very emotional time.

Julie C.

Jacksonville, FL

John was the best. He went above and beyond what... Read More

John was the best. He went above and beyond what he had to do for us. Thanks for everything again John.

Elizabeth L.

South Seattle, WA

They came, they were very courteous, they knew what they... Read More

They came, they were very courteous, they knew what they were talking about, and they did a very good job.

Robert K.

Portland, OR

How can we help?

If you would like to preplan a cremation, plan a cremation for a loved one who has recently passed away, or contact our customer service team, please select one of the options below. We are ready to answer any question you may have.

Recent Posts

Published: March 28, 2019

Have you begun preplanning your final arrangements? Read on to better understand the importance of preplanning as well as tips on how to get started.

Published: March 21, 2019

Did you know that according to Consumer Reports, at least $1 billion in benefits from misplaced or forgotten life insurance policies are waiting to be claimed by their owners? Read on for more information.

Published: March 14, 2019

A big part of planning your final arrangements includes finding and maintaining important documents. But where should you store such documents? Read on for more information.

Published: March 7, 2019

Preplanning your final wishes can bring great peace of mind, but to benefit fully, you have to tell your loved ones about those final arrangements. Find out how to approach the conversation with difficult family members.

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