Neptune Society Reviews

Neptune Society receives many reviews from families we have serviced across the country. We would love to hear from you where we have exceeded your expectations. By leaving a review on Yelp or Google+ using the links below you can help other families find trusted cremation services in their communities.

Please use the dropdown menu below to find the Neptune Society office that served you, as well as the corresponding links to Yelp, Google+, and our customer service department.

If you are having an issue with any aspect of our services, please contact our customer service team so we can assist you.

Recent Reviews

Mark Musselwhite, in the Atlanta office, was very helpful in... Read More

Mark Musselwhite, in the Atlanta office, was very helpful in assisting with arrangements with my Mother’s affairs. We did not find it as easy to address my father’s cremation 7 years ago, with Neptune, and were very relieved and grateful to have an significantly improved situation this time. There is still some need to improve the phone support for this location, but once we got to Mark, all was handled professionally and effectively. Thank you.

Joane Filler-Varty

The Neptune Society in Palm Harbor recently handled the cremation... Read More

The Neptune Society in Palm Harbor recently handled the cremation arrangements for my Father. The service provided by Samantha, the funeral director, was wonderful. She was professional, efficient, and compassionate. Samantha took her time with us, answered our every question, and kept us informed throughout the process. Compared to other funeral homes that we have used, The Neptune Society in Palm Harbor provided superior service for an economical price. Our family is so grateful that they were there to help us during such a difficult time.

Janet S.

Tampa / Palm Harbor, FL

Carolyn made this transition so easy for my family and... Read More

Carolyn made this transition so easy for my family and she was just a breath of fresh air after having to deal with all of the other things you must deal with. She was always smiling and that helped to ease some tension from me. Tyler was great also, when I walked in today he knew who I was and that was also a very comforting feeling.

Thank you Carolyn and Tyler for making me feel at ease when things are not easy at all.

Angie M

Cluver City, CA

I only wish my experience with everyone else I had... Read More

I only wish my experience with everyone else I had to deal with could go as well as dealing with the Reno Neptune Society. They were caring, efficient and handled the situation with kindness but also professionalism. At such a sad time, they made the necessity of their services easy.

Phyllis J

Clovis, CA

The young lady that took care of me was great... Read More

The young lady that took care of me was great and I had spoke with her a year ago. And this year I was able to purchase my cremation packet. I did not want my sons to have to worry about it. It put peace of mind for me. That all of my wish will be taking care off and my arrangements. Thank you, Neptune.

Elizabeth R

Mesquite, TX

The person that helped us was so very understanding and... Read More

The person that helped us was so very understanding and patient with us. My mother in-law died and we had to make a quick decision. My husband’s cousins were very impatient and unkind. The associate at Neptune, Carolyn ** was understanding about our needs. She made a sad time easier to manage.

Lisa H

Pasadena, CA

Marliys was amazing! She took care of every request and... Read More

Marliys was amazing! She took care of every request and made the process so much easier. She was prompt, courteous and executed the entire process flawlessly! Highly recommended!

Brooke B

Dallas, TX

In memory of Charles ** I would love to thank... Read More

In memory of Charles ** I would love to thank all the staff for their time and for their help. I truly believe Neptune Society went way over their time to help me with my services in my father behalf and I would truly would recommend Neptune Society to anyone who needs a great service. They are in my book a triple A CLASS of their selves. Thanks again for your help.

John C

Mt Prospect, IL

This organization was a Godsend. My sister passed away and... Read More

This organization was a Godsend. My sister passed away and they immediately took care or all the arrangements. I am very pleased with their service and will be using them in the future.
I didn’t give them five stars because waiting for the ambulance at 1:00 a.m.
took over two hours for them to come – they had another death that had come in ahead of us, so we had to wait. When they did come, they were efficient and very kind.

Gloria C

Spring, TX

My mother died suddenly with no arrangements in place. Neptune... Read More

My mother died suddenly with no arrangements in place. Neptune Society handled her cremation with kindness and care; Mayra Ochoa explained the options available and helped me choose only the ones which made sense for us. She communicated each step of the process well answered my questions promptly along the way. I would definitely recommend their services and plan to purchase a prepaid package for myself.

Julia G

Houston, TX

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